Global BPO Business Analytics

BPO Business Analytics Comprehensive Study by Application (HR, Finance, Customer Care, Logistics, Sales & Marketing, Product Engineering, Business Process Design, Others), Industry Vertical (BFSI, Manufacturing, Healthcare, Retail, Telecom, Others) Players and Region - Global Market Outlook to 2030

BPO Business Analytics Market by XX Submarkets | Forecast Years 2024-2030 | CAGR: 18.8%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Industry Background:
The role of big data in customer data analytics is important, only a handful of companies leverage to their complete advantage. Some of these people include retailers who want to increase the sales and profits by more than 60%. When you have more accurate information about your customers, it is easier to understand what is going on within the dedicated customer service department. BPO industry, in the recent years, has indicated an innovative new approach of providing better services to its clients by delivering a less complicated basket of offerings, such as business analytics, IT infrastructure and applications, and business process management (BPM). The service providers are making a shift towards the intellectual capital-oriented models by following automation practice for creating and managing business processes. According to AMA Research, the market for BPO Business Analytics is expected to register a CAGR of 18.8% during the forecast period to 2030. This growth is primarily driven by Increasing Volume of Enterprise Data .

AttributesDetails
Study Period2018-2030
Base Year2023
Forecast Period2024-2030
Volume UnitN
Value UnitUSD (Million)
Customization ScopeAvail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility


The Business Services sector in the region has been increasing at a sustainable rate and further growth is expected to be witnessed over the forecast period, owing to the robust investments and expansion in production facilities in the region. Major Players, such as Accenture (Ireland), Capgemini (France), Genpact (United States), IBM (United States), TCS (India), HP Development Company, L.P. (United States), Tech Mahindra (India), Wipro (India) and EXL Service (United States), etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Key Developments in the Market:
In November 2023, Broadvoice announced a new program called CXHub, in partnership with global contact center solutions marketplace ArenaCX. With CXHub, businesses have access to a marketplace of nearly 200 pre-vetted BPO providers to quickly and affordably meet their CCaaS and other business outsourcing needs.
In February 2024, Acquire BPO announced the launch of its new division, Acquire.AI. This innovative consulting service is designed to guide businesses through the intricacies of the artificial intelligence revolution. Acquire.AI stands poised to transform industries by assisting businesses in recognizing, prioritizing, and implementing tailored solutions for improved business efficiency, robust growth, and enhanced customer experiences.The global BPO business analytics market is highly fragmented in nature owing to the presence of more players in the market. They are adopting various strategies such as technological advancement, mergers & acquisitions, partnership, and collaboration, etc. to remain competitive in the market.

Regulatory Insights:
Mandatory outsourcing requirements for the European big data services market are divided into legal and non-legal requirements. Legal requirements include legislation about copyright as well as personal data protection. Privacy is highly protected in Europe, via the General Data Protection Regulation (GDPR) and the ePrivacy Directive. Non-legal requirements mainly deal with security.

Influencing Trend:
Modernization of Business Environments and Growing Need for Customer Analytics

Market Growth Drivers:
Increasing Volume of Enterprise Data and Rising Cloud-Based Deployment among SMEs

Challenges:
Data Security and Privacy Concerns Associated to Advanced Analytics

Restraints:
Technical Complexity Involved With Advanced Analytics Tools and Lack of Skilled Professionals to Adopt New Technology

Opportunities:
Growing Demand for Advanced Analytics Solution to Counter Big Data Challenges and Increasing Adoption of Salesforce Advanced Analytics Tools in Organizations

AMA Research follows a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mainly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcases the spontaneously changing Players landscape impacting the market's growth. Furthermore, our market researchers extensively analyze the products and services offered by multiple players competing to increase their market share and presence.

Data Sources of BPO Business Analytics Market Study

Primary Collection: InMail, LinkedIn Groups, Survey Monkey, Google, and Other professional Forums are some of the mediums utilized to gather primary data through key industry participants and appointees, subject-matter experts, C-level executives of BPO Business Analytics Industry, among others including independent industry consultants, experts, to obtain and verify critical qualitative commentary and opinion and quantitative statistics, to assess future market prospects.

The primary interviews and data collected as per the below protocols:
• By Designation: C-Level, D-Level, Others
• By Company Type: Tier 1, Tier 2, Tier 3

Secondary Data Sources such as Annual reports, Press releases, Analyst meetings, Conference calls, Investor presentations, Management statements, and SEC filings of BPO Business Analytics players along with Regulatory Sites, Association, World bank, etc were used as sources secondary set of data.

Customization in the Report
AMA Research features not only specific market forecasts but also includes significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis

Against this Challenging Backdrop, BPO Business Analytics Study Sheds Light on
— The BPO Business Analytics Market status quo and key characteristics. To end this, Analysts at AMA organize and took surveys of the BPO Business Analytics industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where BPO Business Analytics industry is heading and what are the top priorities. Insights are drawn from financial analysis, surveys, and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold the value they currently claim or capture the new addressable opportunity.

Report Objectives / Segmentation Covered

By Application
  • HR
  • Finance
  • Customer Care
  • Logistics
  • Sales & Marketing
  • Product Engineering
  • Business Process Design
  • Others
By Industry Vertical
  • BFSI
  • Manufacturing
  • Healthcare
  • Retail
  • Telecom
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Volume of Enterprise Data
      • 3.2.2. Rising Cloud-Based Deployment among SMEs
    • 3.3. Market Challenges
      • 3.3.1. Data Security and Privacy Concerns Associated to Advanced Analytics
    • 3.4. Market Trends
      • 3.4.1. Modernization of Business Environments and Growing Need for Customer Analytics
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global BPO Business Analytics, by Application, Industry Vertical and Region (value and price ) (2018-2023)
    • 5.1. Introduction
    • 5.2. Global BPO Business Analytics (Value)
      • 5.2.1. Global BPO Business Analytics by: Application (Value)
        • 5.2.1.1. HR
        • 5.2.1.2. Finance
        • 5.2.1.3. Customer Care
        • 5.2.1.4. Logistics
        • 5.2.1.5. Sales & Marketing
        • 5.2.1.6. Product Engineering
        • 5.2.1.7. Business Process Design
        • 5.2.1.8. Others
      • 5.2.2. Global BPO Business Analytics by: Industry Vertical (Value)
        • 5.2.2.1. BFSI
        • 5.2.2.2. Manufacturing
        • 5.2.2.3. Healthcare
        • 5.2.2.4. Retail
        • 5.2.2.5. Telecom
        • 5.2.2.6. Others
      • 5.2.3. Global BPO Business Analytics Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Australia
          • 5.2.3.2.6. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
    • 5.3. Global BPO Business Analytics (Price)
  • 6. BPO Business Analytics: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2023)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Accenture (Ireland)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Capgemini (France)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Genpact (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. IBM (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. TCS (India)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. HP Development Company, L.P. (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Tech Mahindra (India)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Wipro (India)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. EXL Service (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
  • 7. Global BPO Business Analytics Sale, by Application, Industry Vertical and Region (value and price ) (2025-2030)
    • 7.1. Introduction
    • 7.2. Global BPO Business Analytics (Value)
      • 7.2.1. Global BPO Business Analytics by: Application (Value)
        • 7.2.1.1. HR
        • 7.2.1.2. Finance
        • 7.2.1.3. Customer Care
        • 7.2.1.4. Logistics
        • 7.2.1.5. Sales & Marketing
        • 7.2.1.6. Product Engineering
        • 7.2.1.7. Business Process Design
        • 7.2.1.8. Others
      • 7.2.2. Global BPO Business Analytics by: Industry Vertical (Value)
        • 7.2.2.1. BFSI
        • 7.2.2.2. Manufacturing
        • 7.2.2.3. Healthcare
        • 7.2.2.4. Retail
        • 7.2.2.5. Telecom
        • 7.2.2.6. Others
      • 7.2.3. Global BPO Business Analytics Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Australia
          • 7.2.3.2.6. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
    • 7.3. Global BPO Business Analytics (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. BPO Business Analytics: by Application(USD Million)
  • Table 2. BPO Business Analytics HR , by Region USD Million (2018-2023)
  • Table 3. BPO Business Analytics Finance , by Region USD Million (2018-2023)
  • Table 4. BPO Business Analytics Customer Care , by Region USD Million (2018-2023)
  • Table 5. BPO Business Analytics Logistics , by Region USD Million (2018-2023)
  • Table 6. BPO Business Analytics Sales & Marketing , by Region USD Million (2018-2023)
  • Table 7. BPO Business Analytics Product Engineering , by Region USD Million (2018-2023)
  • Table 8. BPO Business Analytics Business Process Design , by Region USD Million (2018-2023)
  • Table 9. BPO Business Analytics Others , by Region USD Million (2018-2023)
  • Table 10. BPO Business Analytics: by Industry Vertical(USD Million)
  • Table 11. BPO Business Analytics BFSI , by Region USD Million (2018-2023)
  • Table 12. BPO Business Analytics Manufacturing , by Region USD Million (2018-2023)
  • Table 13. BPO Business Analytics Healthcare , by Region USD Million (2018-2023)
  • Table 14. BPO Business Analytics Retail , by Region USD Million (2018-2023)
  • Table 15. BPO Business Analytics Telecom , by Region USD Million (2018-2023)
  • Table 16. BPO Business Analytics Others , by Region USD Million (2018-2023)
  • Table 17. South America BPO Business Analytics, by Country USD Million (2018-2023)
  • Table 18. South America BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 19. South America BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 20. Brazil BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 21. Brazil BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 22. Argentina BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 23. Argentina BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 24. Rest of South America BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 25. Rest of South America BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 26. Asia Pacific BPO Business Analytics, by Country USD Million (2018-2023)
  • Table 27. Asia Pacific BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 28. Asia Pacific BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 29. China BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 30. China BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 31. Japan BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 32. Japan BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 33. India BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 34. India BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 35. South Korea BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 36. South Korea BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 37. Australia BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 38. Australia BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 39. Rest of Asia-Pacific BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 40. Rest of Asia-Pacific BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 41. Europe BPO Business Analytics, by Country USD Million (2018-2023)
  • Table 42. Europe BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 43. Europe BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 44. Germany BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 45. Germany BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 46. France BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 47. France BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 48. Italy BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 49. Italy BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 50. United Kingdom BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 51. United Kingdom BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 52. Netherlands BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 53. Netherlands BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 54. Rest of Europe BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 55. Rest of Europe BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 56. MEA BPO Business Analytics, by Country USD Million (2018-2023)
  • Table 57. MEA BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 58. MEA BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 59. Middle East BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 60. Middle East BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 61. Africa BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 62. Africa BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 63. North America BPO Business Analytics, by Country USD Million (2018-2023)
  • Table 64. North America BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 65. North America BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 66. United States BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 67. United States BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 68. Canada BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 69. Canada BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 70. Mexico BPO Business Analytics, by Application USD Million (2018-2023)
  • Table 71. Mexico BPO Business Analytics, by Industry Vertical USD Million (2018-2023)
  • Table 72. Company Basic Information, Sales Area and Its Competitors
  • Table 73. Company Basic Information, Sales Area and Its Competitors
  • Table 74. Company Basic Information, Sales Area and Its Competitors
  • Table 75. Company Basic Information, Sales Area and Its Competitors
  • Table 76. Company Basic Information, Sales Area and Its Competitors
  • Table 77. Company Basic Information, Sales Area and Its Competitors
  • Table 78. Company Basic Information, Sales Area and Its Competitors
  • Table 79. Company Basic Information, Sales Area and Its Competitors
  • Table 80. Company Basic Information, Sales Area and Its Competitors
  • Table 81. BPO Business Analytics: by Application(USD Million)
  • Table 82. BPO Business Analytics HR , by Region USD Million (2025-2030)
  • Table 83. BPO Business Analytics Finance , by Region USD Million (2025-2030)
  • Table 84. BPO Business Analytics Customer Care , by Region USD Million (2025-2030)
  • Table 85. BPO Business Analytics Logistics , by Region USD Million (2025-2030)
  • Table 86. BPO Business Analytics Sales & Marketing , by Region USD Million (2025-2030)
  • Table 87. BPO Business Analytics Product Engineering , by Region USD Million (2025-2030)
  • Table 88. BPO Business Analytics Business Process Design , by Region USD Million (2025-2030)
  • Table 89. BPO Business Analytics Others , by Region USD Million (2025-2030)
  • Table 90. BPO Business Analytics: by Industry Vertical(USD Million)
  • Table 91. BPO Business Analytics BFSI , by Region USD Million (2025-2030)
  • Table 92. BPO Business Analytics Manufacturing , by Region USD Million (2025-2030)
  • Table 93. BPO Business Analytics Healthcare , by Region USD Million (2025-2030)
  • Table 94. BPO Business Analytics Retail , by Region USD Million (2025-2030)
  • Table 95. BPO Business Analytics Telecom , by Region USD Million (2025-2030)
  • Table 96. BPO Business Analytics Others , by Region USD Million (2025-2030)
  • Table 97. South America BPO Business Analytics, by Country USD Million (2025-2030)
  • Table 98. South America BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 99. South America BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 100. Brazil BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 101. Brazil BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 102. Argentina BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 103. Argentina BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 104. Rest of South America BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 105. Rest of South America BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 106. Asia Pacific BPO Business Analytics, by Country USD Million (2025-2030)
  • Table 107. Asia Pacific BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 108. Asia Pacific BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 109. China BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 110. China BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 111. Japan BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 112. Japan BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 113. India BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 114. India BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 115. South Korea BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 116. South Korea BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 117. Australia BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 118. Australia BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 119. Rest of Asia-Pacific BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 120. Rest of Asia-Pacific BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 121. Europe BPO Business Analytics, by Country USD Million (2025-2030)
  • Table 122. Europe BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 123. Europe BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 124. Germany BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 125. Germany BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 126. France BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 127. France BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 128. Italy BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 129. Italy BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 130. United Kingdom BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 131. United Kingdom BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 132. Netherlands BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 133. Netherlands BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 134. Rest of Europe BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 135. Rest of Europe BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 136. MEA BPO Business Analytics, by Country USD Million (2025-2030)
  • Table 137. MEA BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 138. MEA BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 139. Middle East BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 140. Middle East BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 141. Africa BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 142. Africa BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 143. North America BPO Business Analytics, by Country USD Million (2025-2030)
  • Table 144. North America BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 145. North America BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 146. United States BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 147. United States BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 148. Canada BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 149. Canada BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 150. Mexico BPO Business Analytics, by Application USD Million (2025-2030)
  • Table 151. Mexico BPO Business Analytics, by Industry Vertical USD Million (2025-2030)
  • Table 152. Research Programs/Design for This Report
  • Table 153. Key Data Information from Secondary Sources
  • Table 154. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global BPO Business Analytics: by Application USD Million (2018-2023)
  • Figure 5. Global BPO Business Analytics: by Industry Vertical USD Million (2018-2023)
  • Figure 6. South America BPO Business Analytics Share (%), by Country
  • Figure 7. Asia Pacific BPO Business Analytics Share (%), by Country
  • Figure 8. Europe BPO Business Analytics Share (%), by Country
  • Figure 9. MEA BPO Business Analytics Share (%), by Country
  • Figure 10. North America BPO Business Analytics Share (%), by Country
  • Figure 11. Global BPO Business Analytics share by Players 2023 (%)
  • Figure 12. Global BPO Business Analytics share by Players (Top 3) 2023(%)
  • Figure 13. Global BPO Business Analytics share by Players (Top 5) 2023(%)
  • Figure 14. BCG Matrix for key Companies
  • Figure 15. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 16. Accenture (Ireland) Revenue: by Geography 2023
  • Figure 17. Capgemini (France) Revenue, Net Income and Gross profit
  • Figure 18. Capgemini (France) Revenue: by Geography 2023
  • Figure 19. Genpact (United States) Revenue, Net Income and Gross profit
  • Figure 20. Genpact (United States) Revenue: by Geography 2023
  • Figure 21. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 22. IBM (United States) Revenue: by Geography 2023
  • Figure 23. TCS (India) Revenue, Net Income and Gross profit
  • Figure 24. TCS (India) Revenue: by Geography 2023
  • Figure 25. HP Development Company, L.P. (United States) Revenue, Net Income and Gross profit
  • Figure 26. HP Development Company, L.P. (United States) Revenue: by Geography 2023
  • Figure 27. Tech Mahindra (India) Revenue, Net Income and Gross profit
  • Figure 28. Tech Mahindra (India) Revenue: by Geography 2023
  • Figure 29. Wipro (India) Revenue, Net Income and Gross profit
  • Figure 30. Wipro (India) Revenue: by Geography 2023
  • Figure 31. EXL Service (United States) Revenue, Net Income and Gross profit
  • Figure 32. EXL Service (United States) Revenue: by Geography 2023
  • Figure 33. Global BPO Business Analytics: by Application USD Million (2025-2030)
  • Figure 34. Global BPO Business Analytics: by Industry Vertical USD Million (2025-2030)
  • Figure 35. South America BPO Business Analytics Share (%), by Country
  • Figure 36. Asia Pacific BPO Business Analytics Share (%), by Country
  • Figure 37. Europe BPO Business Analytics Share (%), by Country
  • Figure 38. MEA BPO Business Analytics Share (%), by Country
  • Figure 39. North America BPO Business Analytics Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Accenture (Ireland)
  • Capgemini (France)
  • Genpact (United States)
  • IBM (United States)
  • TCS (India)
  • HP Development Company, L.P. (United States)
  • Tech Mahindra (India)
  • Wipro (India)
  • EXL Service (United States)
Additional players considered in the study are as follows:
NTT DATA (Japan) , Infosys BPM Ltd. (India)
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Key Highlights of Report


Mar 2024 185 Pages 51 Tables Base Year: 2023 Coverage: 15+ Companies; 18 Countries

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Global BPO Business Analytics Quantitative research analysis
Global BPO Business Analytics Qualitative Industry Analysis
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Historical year: 2018-2023; Base year: 2023; Forecast period: 2024 to 2030
Companies that are profiled in Global BPO Business Analytics Market are Accenture (Ireland), Capgemini (France), Genpact (United States), IBM (United States), TCS (India), HP Development Company, L.P. (United States), Tech Mahindra (India), Wipro (India) and EXL Service (United States) etc.
HR segment in Global market to hold robust market share owing to "Increasing Volume of Enterprise Data ".
AMA Research predicts that Global Players will contribute to the maximum growth of Global BPO Business Analytics market throughout the forecasted period.

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