Self-Service Kiosk Market Scope
Self-service kiosks are an ultimate fusion of classic vending machines and high-tech communications, complex peripherals. A self-service kiosk is a small physical structure that displays information for people walking by. Kiosks are common near the entrances of shopping malls where they provide shoppers with directions. Kiosks are also used at trade shows and professional conferences. Kiosks can also be used to collect consumer-related data that can assist retailers in modifying their service according to customer needs. Integration of technology allows kiosks to perform a wide range of functions in different and new sectors. For instance, kiosks are now used for paying bills, traffic fines kiosk are also used to perform a number of financial transactions in exchange for merchandise
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches, and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Self-Service Kiosk market throughout the predicted period.
Photo Finale (United States), KIOSK Information Systems (United States), Embross (Canada), Phoenix Kiosk (United States), Outerwall (United States), NCR Corporation (United States), TravelersBox (United States), SlabbKiosks (United States), Diebold Nixdorf (United States), Bolloré SA (France) and Meridian Kiosks (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are Thales Group (France) and VeriFone Inc. (United States).
About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.
Segmentation Overview
The study have segmented the market of Global Self-Service Kiosk market by Type (Financial Services Kiosk, Photo Kiosk, Ticketing Kiosk, Vending Kiosk and Others), by Application (Entertainment, Financial services, Healthcare, Retail, Travel and Others) and Region with country level break-up.
On the basis of geography, the market of Self-Service Kiosk has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Market Leaders and their expansionary development strategies
In Mar 2019, Source Technologies announced the release of their 10-Series kiosk. The 10-Series kiosk is an evolutionary self-service kiosk technology for retail banking stakeholders who are modernizing their retail branch network with in-branch self-service kiosk solutions.
In Dec 2020, Sophatar announces ProxiPay-Go, a full touchless and contactless solution to implement a self-service kiosk. It enables shoppers to see available products/services on a digital signage kiosk, place orders from their own phone, and finalize payment via a contactless EMV transaction at a nearby pay terminal., and In Dec 2020, The Kiosk Manufacturer Association (KMA) announced the launch of new initiatives in the PCI Compliance space for unattended self-service kiosks.
Market Trend
- Increasing Use of Customized Self-Service Kiosk
- Surging Use of High-resolution Displays in Self-Service Kiosk
Market Drivers
- Increasing Adoption of Contactless Payment
- Enhanced Shopping Experience of Customers with the Help of Kiosks in the Retail Industry
Opportunities
- Increasing Investments in Adopting Sophisticated Self-Service Kiosk Systems to Enhance Consumer Experience
- Rapid Growth in Modern Retail Formats from Emerging Economy
Restraints
- High Initial Cost and Need for Regular Maintenance of Self-Service Kiosk
- Rising Cybercrime Incidents
Challenges
- Infrastructure and Connectivity Issues
- Rising Use of Tablets and Mobile Kiosks for Online Shopping
Key Target Audience
Self-Service Kiosk Investors, Self-Service Kiosk Providers/Vendors, Research Professionals, Emerging Companies, Raw Material Suppliers/ Buyers, Product Suppliers/ Buyers, Research Institutes, Original Equipment Manufacturer, Component Supplier, Distributors, Government Body & Associations and End-user