Global Cloud Communication Platforms Market

Cloud Communication Platforms Comprehensive Study by Type (Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics}, Services {Training and Consulting, Support and Maintenance, Managed Services}), Organization Size (Small Size Organization, Medium Size Organization, Large Size Organization), Industry Vertical (Banking, Financial Services, and Insurance (BFSI), Healthcare, Telecommunication and Information Technology, Government, Retail, Travel and Hospitality, Others (Education, Manufacturing)) Players and Region - Global Market Outlook to 2027

Cloud Communication Platforms Market by XX Submarkets | Forecast Years 2022-2027  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Industry Background:
Cloud communication platforms integrate voice and calling features into applications with the help of a set of communication APIs in place of building telephony infrastructure. The cloud communication platform is highly adopted by small businesses to resolve the communication challenges faced in the business world. The platform hosted in the cloud and integrates into a various range of communications including mobile phones and others. The UCaaS solutions provide an interface between multiple platforms including CRM, ERP, and virtualization solutions. The cloud communication platforms benefit by providing lowered TCO, simplified IT management, disaster recovery, and others. This platform required less investment and helps to reduce PBX maintenance staff.This growth is primarily driven by Increase Demand for Online Backup and Database, Growing Demand for Cloud Unified Communications and Growing Demand for Networks of High-Speed Data in China and India.

AttributesDetails
Study Period2017-2027
Base Year2021
Forecast Period2022-2027
Historical Period2017-2021
UnitValue (USD Million)
Key Companies in StudyAvaya (United States), IPCortex (England), 2600hz, Inc. (United States), Twilio (United States), Cisco (United States), Nexmo (United States), Mitel Telepo (Canada), Centile (France), Xelion (United Kingdom) and Plivo (United States)
Customization ScopeAvail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility


Globally, a noticeable market trend is evident Advancement in Technologies and Business Models . Major Players, such as Avaya (United States), IPCortex (England), 2600hz, Inc. (United States), Twilio (United States), Cisco (United States), Nexmo (United States), Mitel Telepo (Canada), Centile (France), Xelion (United Kingdom) and Plivo (United States) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Key Developments in the Market:
In May 2019, Appian announced the partnership with Twilio to consolidate Twilio’s communication platform into Appian Intelligent Contact Center Solution. The solution empowers agents to deliver differentiated customer experiences with unified customer views, powerful case management, and automation capabilities.
In Apr 2019, AREA member Vuzix announced the partnership with SightCell to leverage their property by global cloud communication platform. Additionally, in Oct 2018, Route mobile limited announced a collaboration with Oracle Marketing Cloud to empower its organizations towards customer experience management and business transformation initiatives.

Market Drivers
  • Increase Demand for Online Backup and Database
  • Growing Demand for Cloud Unified Communications
  • Growing Demand for Networks of High-Speed Data in China and India

Market Trend
  • Advancement in Technologies and Business Models
  • Increased Competitiveness for Pricing
  • High Adoption of Cloud Communication Platform from Small and Medium Size Organizations
  • Costs Optimizations and Improve Business Continuity

Restraints
  • Rising Security and Privacy Concern
  • Require High Initial Cost

Opportunities
Growing Demand from Real Estate, Legal, Consulting, and IT Firms, Retail Sector, and Public Sector and High Growth in BPO Sector
Challenges
Lack of High Skilled Resources

AMA Research follow a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcase the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyse the products and services offered by multiple players competing to increase their market share and presence.

Customization in the Report
AMA Research features not only specific market forecasts, but also include significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis

Against this Challenging Backdrop, Cloud Communication Platforms Study Sheds Light on
— The Cloud Communication Platforms Market status quo and key characteristics. To end this, Analyst at AMA organize and took survey of the Cloud Communication Platforms industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where Cloud Communication Platforms industry is heading and what are the top priorities. Insights are drawn from financial analysis, the survey and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold value they currently claim, or capture the new addressable opportunity.

Report Objectives / Segmentation Covered

By Type
  • Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics}
  • Services {Training and Consulting, Support and Maintenance, Managed Services}
By Organization Size
  • Small Size Organization
  • Medium Size Organization
  • Large Size Organization

By Industry Vertical
  • Banking, Financial Services, and Insurance (BFSI)
  • Healthcare
  • Telecommunication and Information Technology
  • Government
  • Retail
  • Travel and Hospitality
  • Others (Education, Manufacturing)

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increase Demand for Online Backup and Database
      • 3.2.2. Growing Demand for Cloud Unified Communications
      • 3.2.3. Growing Demand for Networks of High-Speed Data in China and India
    • 3.3. Market Challenges
      • 3.3.1. Lack of High Skilled Resources
    • 3.4. Market Trends
      • 3.4.1. Advancement in Technologies and Business Models
      • 3.4.2. Increased Competitiveness for Pricing
      • 3.4.3. High Adoption of Cloud Communication Platform from Small and Medium Size Organizations
      • 3.4.4. Costs Optimizations and Improve Business Continuity
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Cloud Communication Platforms, by Type, Organization Size, Industry Vertical and Region (value and price ) (2016-2021)
    • 5.1. Introduction
    • 5.2. Global Cloud Communication Platforms (Value)
      • 5.2.1. Global Cloud Communication Platforms by: Type (Value)
        • 5.2.1.1. Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics}
        • 5.2.1.2. Services {Training and Consulting, Support and Maintenance, Managed Services}
      • 5.2.2. Global Cloud Communication Platforms by: Organization Size (Value)
        • 5.2.2.1. Small Size Organization
        • 5.2.2.2. Medium Size Organization
        • 5.2.2.3. Large Size Organization
      • 5.2.3. Global Cloud Communication Platforms by: Industry Vertical (Value)
        • 5.2.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 5.2.3.2. Healthcare
        • 5.2.3.3. Telecommunication and Information Technology
        • 5.2.3.4. Government
        • 5.2.3.5. Retail
        • 5.2.3.6. Travel and Hospitality
        • 5.2.3.7. Others (Education, Manufacturing)
      • 5.2.4. Global Cloud Communication Platforms Region
        • 5.2.4.1. South America
          • 5.2.4.1.1. Brazil
          • 5.2.4.1.2. Argentina
          • 5.2.4.1.3. Rest of South America
        • 5.2.4.2. Asia Pacific
          • 5.2.4.2.1. China
          • 5.2.4.2.2. Japan
          • 5.2.4.2.3. India
          • 5.2.4.2.4. South Korea
          • 5.2.4.2.5. Taiwan
          • 5.2.4.2.6. Australia
          • 5.2.4.2.7. Rest of Asia-Pacific
        • 5.2.4.3. Europe
          • 5.2.4.3.1. Germany
          • 5.2.4.3.2. France
          • 5.2.4.3.3. Italy
          • 5.2.4.3.4. United Kingdom
          • 5.2.4.3.5. Netherlands
          • 5.2.4.3.6. Rest of Europe
        • 5.2.4.4. MEA
          • 5.2.4.4.1. Middle East
          • 5.2.4.4.2. Africa
        • 5.2.4.5. North America
          • 5.2.4.5.1. United States
          • 5.2.4.5.2. Canada
          • 5.2.4.5.3. Mexico
    • 5.3. Global Cloud Communication Platforms (Price)
      • 5.3.1. Global Cloud Communication Platforms by: Type (Price)
  • 6. Cloud Communication Platforms: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2021)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Avaya (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. IPCortex (England)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. 2600hz, Inc. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Twilio (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Cisco (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Nexmo (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Mitel Telepo (Canada)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Centile (France)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Xelion (United Kingdom)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Plivo (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Cloud Communication Platforms Sale, by Type, Organization Size, Industry Vertical and Region (value and price ) (2022-2027)
    • 7.1. Introduction
    • 7.2. Global Cloud Communication Platforms (Value)
      • 7.2.1. Global Cloud Communication Platforms by: Type (Value)
        • 7.2.1.1. Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics}
        • 7.2.1.2. Services {Training and Consulting, Support and Maintenance, Managed Services}
      • 7.2.2. Global Cloud Communication Platforms by: Organization Size (Value)
        • 7.2.2.1. Small Size Organization
        • 7.2.2.2. Medium Size Organization
        • 7.2.2.3. Large Size Organization
      • 7.2.3. Global Cloud Communication Platforms by: Industry Vertical (Value)
        • 7.2.3.1. Banking, Financial Services, and Insurance (BFSI)
        • 7.2.3.2. Healthcare
        • 7.2.3.3. Telecommunication and Information Technology
        • 7.2.3.4. Government
        • 7.2.3.5. Retail
        • 7.2.3.6. Travel and Hospitality
        • 7.2.3.7. Others (Education, Manufacturing)
      • 7.2.4. Global Cloud Communication Platforms Region
        • 7.2.4.1. South America
          • 7.2.4.1.1. Brazil
          • 7.2.4.1.2. Argentina
          • 7.2.4.1.3. Rest of South America
        • 7.2.4.2. Asia Pacific
          • 7.2.4.2.1. China
          • 7.2.4.2.2. Japan
          • 7.2.4.2.3. India
          • 7.2.4.2.4. South Korea
          • 7.2.4.2.5. Taiwan
          • 7.2.4.2.6. Australia
          • 7.2.4.2.7. Rest of Asia-Pacific
        • 7.2.4.3. Europe
          • 7.2.4.3.1. Germany
          • 7.2.4.3.2. France
          • 7.2.4.3.3. Italy
          • 7.2.4.3.4. United Kingdom
          • 7.2.4.3.5. Netherlands
          • 7.2.4.3.6. Rest of Europe
        • 7.2.4.4. MEA
          • 7.2.4.4.1. Middle East
          • 7.2.4.4.2. Africa
        • 7.2.4.5. North America
          • 7.2.4.5.1. United States
          • 7.2.4.5.2. Canada
          • 7.2.4.5.3. Mexico
    • 7.3. Global Cloud Communication Platforms (Price)
      • 7.3.1. Global Cloud Communication Platforms by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Cloud Communication Platforms: by Type(USD Million)
  • Table 2. Cloud Communication Platforms Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics} , by Region USD Million (2016-2021)
  • Table 3. Cloud Communication Platforms Services {Training and Consulting, Support and Maintenance, Managed Services} , by Region USD Million (2016-2021)
  • Table 4. Cloud Communication Platforms: by Organization Size(USD Million)
  • Table 5. Cloud Communication Platforms Small Size Organization , by Region USD Million (2016-2021)
  • Table 6. Cloud Communication Platforms Medium Size Organization , by Region USD Million (2016-2021)
  • Table 7. Cloud Communication Platforms Large Size Organization , by Region USD Million (2016-2021)
  • Table 8. Cloud Communication Platforms: by Industry Vertical(USD Million)
  • Table 9. Cloud Communication Platforms Banking, Financial Services, and Insurance (BFSI) , by Region USD Million (2016-2021)
  • Table 10. Cloud Communication Platforms Healthcare , by Region USD Million (2016-2021)
  • Table 11. Cloud Communication Platforms Telecommunication and Information Technology , by Region USD Million (2016-2021)
  • Table 12. Cloud Communication Platforms Government , by Region USD Million (2016-2021)
  • Table 13. Cloud Communication Platforms Retail , by Region USD Million (2016-2021)
  • Table 14. Cloud Communication Platforms Travel and Hospitality , by Region USD Million (2016-2021)
  • Table 15. Cloud Communication Platforms Others (Education, Manufacturing) , by Region USD Million (2016-2021)
  • Table 16. South America Cloud Communication Platforms, by Country USD Million (2016-2021)
  • Table 17. South America Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 18. South America Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 19. South America Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 20. Brazil Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 21. Brazil Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 22. Brazil Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 23. Argentina Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 24. Argentina Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 25. Argentina Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 26. Rest of South America Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 27. Rest of South America Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 28. Rest of South America Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 29. Asia Pacific Cloud Communication Platforms, by Country USD Million (2016-2021)
  • Table 30. Asia Pacific Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 31. Asia Pacific Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 32. Asia Pacific Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 33. China Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 34. China Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 35. China Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 36. Japan Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 37. Japan Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 38. Japan Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 39. India Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 40. India Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 41. India Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 42. South Korea Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 43. South Korea Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 44. South Korea Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 45. Taiwan Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 46. Taiwan Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 47. Taiwan Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 48. Australia Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 49. Australia Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 50. Australia Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 51. Rest of Asia-Pacific Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 52. Rest of Asia-Pacific Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 53. Rest of Asia-Pacific Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 54. Europe Cloud Communication Platforms, by Country USD Million (2016-2021)
  • Table 55. Europe Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 56. Europe Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 57. Europe Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 58. Germany Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 59. Germany Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 60. Germany Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 61. France Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 62. France Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 63. France Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 64. Italy Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 65. Italy Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 66. Italy Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 67. United Kingdom Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 68. United Kingdom Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 69. United Kingdom Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 70. Netherlands Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 71. Netherlands Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 72. Netherlands Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 73. Rest of Europe Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 74. Rest of Europe Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 75. Rest of Europe Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 76. MEA Cloud Communication Platforms, by Country USD Million (2016-2021)
  • Table 77. MEA Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 78. MEA Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 79. MEA Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 80. Middle East Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 81. Middle East Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 82. Middle East Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 83. Africa Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 84. Africa Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 85. Africa Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 86. North America Cloud Communication Platforms, by Country USD Million (2016-2021)
  • Table 87. North America Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 88. North America Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 89. North America Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 90. United States Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 91. United States Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 92. United States Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 93. Canada Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 94. Canada Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 95. Canada Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 96. Mexico Cloud Communication Platforms, by Type USD Million (2016-2021)
  • Table 97. Mexico Cloud Communication Platforms, by Organization Size USD Million (2016-2021)
  • Table 98. Mexico Cloud Communication Platforms, by Industry Vertical USD Million (2016-2021)
  • Table 99. Cloud Communication Platforms: by Type(USD/Units)
  • Table 100. Company Basic Information, Sales Area and Its Competitors
  • Table 101. Company Basic Information, Sales Area and Its Competitors
  • Table 102. Company Basic Information, Sales Area and Its Competitors
  • Table 103. Company Basic Information, Sales Area and Its Competitors
  • Table 104. Company Basic Information, Sales Area and Its Competitors
  • Table 105. Company Basic Information, Sales Area and Its Competitors
  • Table 106. Company Basic Information, Sales Area and Its Competitors
  • Table 107. Company Basic Information, Sales Area and Its Competitors
  • Table 108. Company Basic Information, Sales Area and Its Competitors
  • Table 109. Company Basic Information, Sales Area and Its Competitors
  • Table 110. Cloud Communication Platforms: by Type(USD Million)
  • Table 111. Cloud Communication Platforms Solution {Unified Communication and Collaboration, Web Real-Time Communication, Interactive Voice Response, Voice Over Internet Protocol, Application Programming Interface, Reporting, and Analytics} , by Region USD Million (2022-2027)
  • Table 112. Cloud Communication Platforms Services {Training and Consulting, Support and Maintenance, Managed Services} , by Region USD Million (2022-2027)
  • Table 113. Cloud Communication Platforms: by Organization Size(USD Million)
  • Table 114. Cloud Communication Platforms Small Size Organization , by Region USD Million (2022-2027)
  • Table 115. Cloud Communication Platforms Medium Size Organization , by Region USD Million (2022-2027)
  • Table 116. Cloud Communication Platforms Large Size Organization , by Region USD Million (2022-2027)
  • Table 117. Cloud Communication Platforms: by Industry Vertical(USD Million)
  • Table 118. Cloud Communication Platforms Banking, Financial Services, and Insurance (BFSI) , by Region USD Million (2022-2027)
  • Table 119. Cloud Communication Platforms Healthcare , by Region USD Million (2022-2027)
  • Table 120. Cloud Communication Platforms Telecommunication and Information Technology , by Region USD Million (2022-2027)
  • Table 121. Cloud Communication Platforms Government , by Region USD Million (2022-2027)
  • Table 122. Cloud Communication Platforms Retail , by Region USD Million (2022-2027)
  • Table 123. Cloud Communication Platforms Travel and Hospitality , by Region USD Million (2022-2027)
  • Table 124. Cloud Communication Platforms Others (Education, Manufacturing) , by Region USD Million (2022-2027)
  • Table 125. South America Cloud Communication Platforms, by Country USD Million (2022-2027)
  • Table 126. South America Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 127. South America Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 128. South America Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 129. Brazil Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 130. Brazil Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 131. Brazil Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 132. Argentina Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 133. Argentina Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 134. Argentina Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 135. Rest of South America Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 136. Rest of South America Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 137. Rest of South America Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 138. Asia Pacific Cloud Communication Platforms, by Country USD Million (2022-2027)
  • Table 139. Asia Pacific Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 140. Asia Pacific Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 141. Asia Pacific Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 142. China Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 143. China Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 144. China Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 145. Japan Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 146. Japan Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 147. Japan Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 148. India Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 149. India Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 150. India Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 151. South Korea Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 152. South Korea Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 153. South Korea Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 154. Taiwan Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 155. Taiwan Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 156. Taiwan Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 157. Australia Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 158. Australia Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 159. Australia Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 160. Rest of Asia-Pacific Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 161. Rest of Asia-Pacific Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 162. Rest of Asia-Pacific Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 163. Europe Cloud Communication Platforms, by Country USD Million (2022-2027)
  • Table 164. Europe Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 165. Europe Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 166. Europe Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 167. Germany Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 168. Germany Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 169. Germany Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 170. France Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 171. France Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 172. France Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 173. Italy Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 174. Italy Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 175. Italy Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 176. United Kingdom Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 177. United Kingdom Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 178. United Kingdom Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 179. Netherlands Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 180. Netherlands Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 181. Netherlands Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 182. Rest of Europe Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 183. Rest of Europe Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 184. Rest of Europe Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 185. MEA Cloud Communication Platforms, by Country USD Million (2022-2027)
  • Table 186. MEA Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 187. MEA Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 188. MEA Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 189. Middle East Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 190. Middle East Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 191. Middle East Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 192. Africa Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 193. Africa Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 194. Africa Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 195. North America Cloud Communication Platforms, by Country USD Million (2022-2027)
  • Table 196. North America Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 197. North America Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 198. North America Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 199. United States Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 200. United States Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 201. United States Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 202. Canada Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 203. Canada Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 204. Canada Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 205. Mexico Cloud Communication Platforms, by Type USD Million (2022-2027)
  • Table 206. Mexico Cloud Communication Platforms, by Organization Size USD Million (2022-2027)
  • Table 207. Mexico Cloud Communication Platforms, by Industry Vertical USD Million (2022-2027)
  • Table 208. Cloud Communication Platforms: by Type(USD/Units)
  • Table 209. Research Programs/Design for This Report
  • Table 210. Key Data Information from Secondary Sources
  • Table 211. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Cloud Communication Platforms: by Type USD Million (2016-2021)
  • Figure 5. Global Cloud Communication Platforms: by Organization Size USD Million (2016-2021)
  • Figure 6. Global Cloud Communication Platforms: by Industry Vertical USD Million (2016-2021)
  • Figure 7. South America Cloud Communication Platforms Share (%), by Country
  • Figure 8. Asia Pacific Cloud Communication Platforms Share (%), by Country
  • Figure 9. Europe Cloud Communication Platforms Share (%), by Country
  • Figure 10. MEA Cloud Communication Platforms Share (%), by Country
  • Figure 11. North America Cloud Communication Platforms Share (%), by Country
  • Figure 12. Global Cloud Communication Platforms: by Type USD/Units (2016-2021)
  • Figure 13. Global Cloud Communication Platforms share by Players 2021 (%)
  • Figure 14. Global Cloud Communication Platforms share by Players (Top 3) 2021(%)
  • Figure 15. Global Cloud Communication Platforms share by Players (Top 5) 2021(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Avaya (United States) Revenue, Net Income and Gross profit
  • Figure 18. Avaya (United States) Revenue: by Geography 2021
  • Figure 19. IPCortex (England) Revenue, Net Income and Gross profit
  • Figure 20. IPCortex (England) Revenue: by Geography 2021
  • Figure 21. 2600hz, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 22. 2600hz, Inc. (United States) Revenue: by Geography 2021
  • Figure 23. Twilio (United States) Revenue, Net Income and Gross profit
  • Figure 24. Twilio (United States) Revenue: by Geography 2021
  • Figure 25. Cisco (United States) Revenue, Net Income and Gross profit
  • Figure 26. Cisco (United States) Revenue: by Geography 2021
  • Figure 27. Nexmo (United States) Revenue, Net Income and Gross profit
  • Figure 28. Nexmo (United States) Revenue: by Geography 2021
  • Figure 29. Mitel Telepo (Canada) Revenue, Net Income and Gross profit
  • Figure 30. Mitel Telepo (Canada) Revenue: by Geography 2021
  • Figure 31. Centile (France) Revenue, Net Income and Gross profit
  • Figure 32. Centile (France) Revenue: by Geography 2021
  • Figure 33. Xelion (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 34. Xelion (United Kingdom) Revenue: by Geography 2021
  • Figure 35. Plivo (United States) Revenue, Net Income and Gross profit
  • Figure 36. Plivo (United States) Revenue: by Geography 2021
  • Figure 37. Global Cloud Communication Platforms: by Type USD Million (2022-2027)
  • Figure 38. Global Cloud Communication Platforms: by Organization Size USD Million (2022-2027)
  • Figure 39. Global Cloud Communication Platforms: by Industry Vertical USD Million (2022-2027)
  • Figure 40. South America Cloud Communication Platforms Share (%), by Country
  • Figure 41. Asia Pacific Cloud Communication Platforms Share (%), by Country
  • Figure 42. Europe Cloud Communication Platforms Share (%), by Country
  • Figure 43. MEA Cloud Communication Platforms Share (%), by Country
  • Figure 44. North America Cloud Communication Platforms Share (%), by Country
  • Figure 45. Global Cloud Communication Platforms: by Type USD/Units (2022-2027)
List of companies from research coverage that are profiled in the study
  • Avaya (United States)
  • IPCortex (England)
  • 2600hz, Inc. (United States)
  • Twilio (United States)
  • Cisco (United States)
  • Nexmo (United States)
  • Mitel Telepo (Canada)
  • Centile (France)
  • Xelion (United Kingdom)
  • Plivo (United States)
Additional players considered in the study are as follows:
CallFire (United States) , Kaleyra (United States) , CallHub (United States) , TelAPI (United States) , Bandwidth Inc. (United States)
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Key Highlights of Report


Apr 2022 206 Pages 58 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Global Cloud Communication Platforms Market Quantitative research analysis
Global Cloud Communication Platforms Market Qualitative Industry Analysis
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Historical year: 2017-2021; Base year: 2021; Forecast period: 2022 to 2027
Companies that are profiled in Global Cloud Communication Platforms Market are Avaya (United States), IPCortex (England), 2600hz, Inc. (United States), Twilio (United States), Cisco (United States), Nexmo (United States), Mitel Telepo (Canada), Centile (France), Xelion (United Kingdom) and Plivo (United States) etc.
AMA predicts that United States Players will contribute to the maximum growth of Global Cloud Communication Platforms market throughout the forecasted period.

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