Global UCaaS Software Market Overview:
UCaaS software, or unified communications as a service, is a communication and collaboration centre for businesses. VoIP, instant messaging, video conferencing, and other collaboration capabilities are all included in a single, cloud-based platform using these technologies. With different features supplied in one offering, UCaaS systems can link large corporate enterprises, promoting speedy, efficient communication and decision-making. The objective of these platforms is to integrate all corporate person-to-person communication methods under one roof. While the U in UCaaS stands for unified, not universal, the objective of these platforms is to unite all corporate person-to-person communication methods under one room. North America is the largest market for UCaaS software followed by the Asia Pacific due to a large number of corporations.
- Need Of Centralised Communication for Businesses
- Need Of Online Person-To-Person or Group Communication Between Organization
- Need To Keep Track of Workflows
- Availability Of Free Alternatives to UCaaS Software
- Work From Home Culture Will Boost the Demand of UCaaS Software
- Growing Number of Innovative Start-Ups in UCaaS Software Market Will Increase Its Demand
- UCaaS Software Are Vulnerable to Cyber Attacks
- Rapidly Changing Trends in The UCaaS Software Market
Some of the key players profiled in the report are Zoom (United States), Alphabet (United States), Microsoft (United States), RingCentral (United States), 8x8 (United States), LogMeIn (United States), Cisco (United States), Vonage (United States), Fuze, Inc. (United States) and Mitel (Canada). Considering Market by Pricing, the sub-segment i.e. Monthly Subscription will boost the UCaaS Software market. Considering Market by Deployment, the sub-segment i.e. On-Premise will boost the UCaaS Software market. Considering Market by Features, the sub-segment i.e. Video Calls and Conferences will boost the UCaaS Software market.
Latest Market Insights:
On 7th May 2020, Zoom, a leading player in the UCaaS market announced the acquisition of Keybase under Zoom’s 90-day plan to further strengthen the security of their video communications platform. According to Zoom, they are excited to integrate Keybase’s team into the Zoom family to help them build end-to-end encryption that can reach current Zoom scalability.
On 26th May 2021, Mitel and Five9 officially established a multi-year strategic agreement to expand Mitel's cloud contact centre portfolio with an advanced CCaaS platform — and, as Five9 stated in its press statement, the possibility to create a global integrated CCaaS-UCaaS solution. According to Mitel's CPO, given the qualities that Five9 provides to their contact centre offering, clients that demand an advanced cloud contact centre solution can expect an amazing experience.
What Can be Explored with the UCaaS Software Market Study
Gain Market Understanding
Identify Growth Opportunities
Analyze and Measure the Global UCaaS Software Market by Identifying Investment across various Industry Verticals
Understand the Trends that will drive Future Changes in UCaaS Software
Understand the Competitive Scenario
- Track Right Markets
- Identify the Right Verticals
The top-down and bottom-up approaches are used to estimate and validate the size of the Global UCaaS Software market.
In order to reach an exhaustive list of functional and relevant players various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies by players and a thorough validation test is conducted to reach most relevant players for survey in UCaaS Software market.
In order to make priority list sorting is done based on revenue generated based on latest reporting with the help of paid databases such as Factiva, Bloomberg etc.
Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Venture Capitalists and Private Equity Firms, New Entrants/Investors, Analysts and Strategic Business Planners, UCaaS Software Developers, Government Regulatory and Research Organizations, End-Use Industries and Others.
This helps us to gather the data related to players revenue, operating cycle and expense, profit along with product or service growth etc.
Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, USPTO, EPO, Annual reports, press releases etc.
Frequently Asked Questions (FAQ):1. What is the growth rate predicted for the Global UCaaS Software Market?
The UCaaS Software market is expected to see a CAGR of % during projected year 2020 to 2026.
2. Who are the top performing companies in UCaaS Software Market?
Top performing companies in the Global UCaaS Software market are Zoom (United States), Alphabet (United States), Microsoft (United States), RingCentral (United States), 8x8 (United States), LogMeIn (United States), Cisco (United States), Vonage (United States), Fuze, Inc. (United States) and Mitel (Canada), to name a few.
3. What trending factors would impact UCaaS Software Market growth most?
"Adoption Of Intuitive Ui in UCaaS Software
" is seen as one of major influencing trends for UCaaS Software Market during projected period 2020-2026.