Global Unified Communication as a Service

Unified Communication as a Service Comprehensive Study by Type (Single-tenancy, Multi-tenancy), Organization Size (Large Enterprises, Small and Medium-Sized Enterprises), Industry Vertical (BFSI, IT & Telecom, Retail & Consumer Goods, Public Sector and Utilities, Healthcare, Logistics & Transportation, Travel & Hospitality, Others), Component (Telephony, Unified Messaging, Conferencing, Collaboration Platforms and Applications) Players and Region - Global Market Outlook to 2026

Unified Communication as a Service Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 11.1%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Unified Communication as a Service Market Scope
Unified Communications as a Service platform offer an extensive range of communication and collaboration applications and services in the cloud. The three main capability areas UCaaS solutions cover such as voice/VoIP, audio and video conferencing, and instant messaging/chat. Moreover, many vendors also include team collaboration features, such as screen sharing or real-time document editing. Besides, contact center software may also be offered as a separate solution or add-on product.

According to AMA, the Global Unified Communication as a Service market is expected to see growth rate of 11.1%

Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Unified Communication as a Service market throughout the predicted period.

RingCentral (United States), BT Group plc. (United Kingdom), Verizon Communications (United States), Orange S.A. (France), 8x8 (United States), Cisco (United States), Google (United States), Microsoft (United States), LogMeIn Inc. (United States), Mitel (Canada), DialPad (United States) and Fuze (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are StarBlue (United States), Windstream (United States), Alcatel-Lucent Enterprise (ALE) (France), NTT Communications (Japan), Vonage (United States), Intrado Corporation (Formerly West) (United States), Masergy (United States) and Revation Systems (United States).

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.

Segmentation Overview
The study have segmented the market of Global Unified Communication as a Service market by Type (Single-tenancy and Multi-tenancy) and Region with country level break-up.

On the basis of geography, the market of Unified Communication as a Service has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).

Market Leaders and their expansionary development strategies
On 9 April 2019, Talkdesk, the cloud contact center for innovative enterprises, and Mitel, a global leader in business communications, announced a strategic partnership to help enterprises transform to meet the demands of today’s digital consumer. Mitel’s MiCloud Connect CX, a new, all-in-one cloud contact center powered by Talkdesk, offers enterprises an innovative, award-winning Contact Center as a Service (CCaaS) solution backed by Mitel’s extensive global Unified Communications (UC) and Unified Communications as a Service (UCaaS) footprint.
On 3 Oct 2019, RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced that it will enter into a commercial agreement with Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, making it the exclusive provider of Unified Communications as a Service (UCaaS) solutions to Avaya. RingCentral and Avaya will introduce a new solution, “Avaya Cloud Office by RingCentral” (“Avaya Cloud Office” or “ACO”). RingCentral and Avaya will jointly develop programs to leverage Avaya’s global sales and partner network, as well as build automated technologies for seamless customer transition to RingCentral’s leading global UCaaS solution.


Market Trend
  • Increased Integration Options
  • Security Is Becoming a Differentiator with Some Vendors Providing Packaged Encryption and Vpn, As Well As Two-Factor Authentication and Single Sign-On
  • User Interfaces Are Becoming More Customizable
  • A High Degree of Consolidation of Different Types of Communication Software (E.G. Audio/Video Conferencing, VOIP) Into Unified Cloud Platforms

Market Drivers
  • Increasing Demand for Transformation of IT Infrastructure for Upfront Collaboration and Communication Practices
  • Increasing Demand from the Large Enterprises As Well As SMEs
  • Growing Trends of Mobility and BYOD Fuelling the Growth of the Market

Opportunities
  • Increased Enterprise Mobility and Byod Usage Likely to Open Lucrative Opportunities for the Market
  • The Emerging Demand from Developing Countries

Restraints
  • Security Concerns over Cloud-Based Deployment May Act As a Restraint for the Market

Challenges
  • Low Readiness to Move to Modern Unified Communications


Key Target Audience
Unified Communication as a Service Providers, Regulatory & Government Bodies, Potential Technology Investors, Downstream Vendors, End Users and Others

Report Objectives / Segmentation Covered

By Type
  • Single-tenancy
  • Multi-tenancy
By Organization Size
  • Large Enterprises
  • Small and Medium-Sized Enterprises

By Industry Vertical
  • BFSI
  • IT & Telecom
  • Retail & Consumer Goods
  • Public Sector and Utilities
  • Healthcare
  • Logistics & Transportation
  • Travel & Hospitality
  • Others

By Component
  • Telephony
  • Unified Messaging
  • Conferencing
  • Collaboration Platforms and Applications

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Demand for Transformation of IT Infrastructure for Upfront Collaboration and Communication Practices
      • 3.2.2. Increasing Demand from the Large Enterprises As Well As SMEs
      • 3.2.3. Growing Trends of Mobility and BYOD Fuelling the Growth of the Market
    • 3.3. Market Challenges
      • 3.3.1. Low Readiness to Move to Modern Unified Communications
    • 3.4. Market Trends
      • 3.4.1. Increased Integration Options
      • 3.4.2. Security Is Becoming a Differentiator with Some Vendors Providing Packaged Encryption and Vpn, As Well As Two-Factor Authentication and Single Sign-On
      • 3.4.3. User Interfaces Are Becoming More Customizable
      • 3.4.4. A High Degree of Consolidation of Different Types of Communication Software (E.G. Audio/Video Conferencing, VOIP) Into Unified Cloud Platforms
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Unified Communication as a Service, by Type, Organization Size, Industry Vertical, Component and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Unified Communication as a Service (Value)
      • 5.2.1. Global Unified Communication as a Service by: Type (Value)
        • 5.2.1.1. Single-tenancy
        • 5.2.1.2. Multi-tenancy
      • 5.2.2. Global Unified Communication as a Service by: Organization Size (Value)
        • 5.2.2.1. Large Enterprises
        • 5.2.2.2. Small and Medium-Sized Enterprises
      • 5.2.3. Global Unified Communication as a Service by: Industry Vertical (Value)
        • 5.2.3.1. BFSI
        • 5.2.3.2. IT & Telecom
        • 5.2.3.3. Retail & Consumer Goods
        • 5.2.3.4. Public Sector and Utilities
        • 5.2.3.5. Healthcare
        • 5.2.3.6. Logistics & Transportation
        • 5.2.3.7. Travel & Hospitality
        • 5.2.3.8. Others
      • 5.2.4. Global Unified Communication as a Service by: Component (Value)
        • 5.2.4.1. Telephony
        • 5.2.4.2. Unified Messaging
        • 5.2.4.3. Conferencing
        • 5.2.4.4. Collaboration Platforms and Applications
      • 5.2.5. Global Unified Communication as a Service Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Unified Communication as a Service (Price)
      • 5.3.1. Global Unified Communication as a Service by: Type (Price)
  • 6. Unified Communication as a Service: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. RingCentral (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. BT Group plc. (United Kingdom)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Verizon Communications (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Orange S.A. (France)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. 8x8 (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Cisco (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Google (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Microsoft (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. LogMeIn Inc. (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Mitel (Canada)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
      • 6.4.11. DialPad (United States)
        • 6.4.11.1. Business Overview
        • 6.4.11.2. Products/Services Offerings
        • 6.4.11.3. Financial Analysis
        • 6.4.11.4. SWOT Analysis
      • 6.4.12. Fuze (United States)
        • 6.4.12.1. Business Overview
        • 6.4.12.2. Products/Services Offerings
        • 6.4.12.3. Financial Analysis
        • 6.4.12.4. SWOT Analysis
  • 7. Global Unified Communication as a Service Sale, by Type, Organization Size, Industry Vertical, Component and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Unified Communication as a Service (Value)
      • 7.2.1. Global Unified Communication as a Service by: Type (Value)
        • 7.2.1.1. Single-tenancy
        • 7.2.1.2. Multi-tenancy
      • 7.2.2. Global Unified Communication as a Service by: Organization Size (Value)
        • 7.2.2.1. Large Enterprises
        • 7.2.2.2. Small and Medium-Sized Enterprises
      • 7.2.3. Global Unified Communication as a Service by: Industry Vertical (Value)
        • 7.2.3.1. BFSI
        • 7.2.3.2. IT & Telecom
        • 7.2.3.3. Retail & Consumer Goods
        • 7.2.3.4. Public Sector and Utilities
        • 7.2.3.5. Healthcare
        • 7.2.3.6. Logistics & Transportation
        • 7.2.3.7. Travel & Hospitality
        • 7.2.3.8. Others
      • 7.2.4. Global Unified Communication as a Service by: Component (Value)
        • 7.2.4.1. Telephony
        • 7.2.4.2. Unified Messaging
        • 7.2.4.3. Conferencing
        • 7.2.4.4. Collaboration Platforms and Applications
      • 7.2.5. Global Unified Communication as a Service Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Unified Communication as a Service (Price)
      • 7.3.1. Global Unified Communication as a Service by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Unified Communication as a Service: by Type(USD Million)
  • Table 2. Unified Communication as a Service Single-tenancy , by Region USD Million (2015-2020)
  • Table 3. Unified Communication as a Service Multi-tenancy , by Region USD Million (2015-2020)
  • Table 4. Unified Communication as a Service: by Organization Size(USD Million)
  • Table 5. Unified Communication as a Service Large Enterprises , by Region USD Million (2015-2020)
  • Table 6. Unified Communication as a Service Small and Medium-Sized Enterprises , by Region USD Million (2015-2020)
  • Table 7. Unified Communication as a Service: by Industry Vertical(USD Million)
  • Table 8. Unified Communication as a Service BFSI , by Region USD Million (2015-2020)
  • Table 9. Unified Communication as a Service IT & Telecom , by Region USD Million (2015-2020)
  • Table 10. Unified Communication as a Service Retail & Consumer Goods , by Region USD Million (2015-2020)
  • Table 11. Unified Communication as a Service Public Sector and Utilities , by Region USD Million (2015-2020)
  • Table 12. Unified Communication as a Service Healthcare , by Region USD Million (2015-2020)
  • Table 13. Unified Communication as a Service Logistics & Transportation , by Region USD Million (2015-2020)
  • Table 14. Unified Communication as a Service Travel & Hospitality , by Region USD Million (2015-2020)
  • Table 15. Unified Communication as a Service Others , by Region USD Million (2015-2020)
  • Table 16. Unified Communication as a Service: by Component(USD Million)
  • Table 17. Unified Communication as a Service Telephony , by Region USD Million (2015-2020)
  • Table 18. Unified Communication as a Service Unified Messaging , by Region USD Million (2015-2020)
  • Table 19. Unified Communication as a Service Conferencing , by Region USD Million (2015-2020)
  • Table 20. Unified Communication as a Service Collaboration Platforms and Applications , by Region USD Million (2015-2020)
  • Table 21. South America Unified Communication as a Service, by Country USD Million (2015-2020)
  • Table 22. South America Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 23. South America Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 24. South America Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 25. South America Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 26. Brazil Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 27. Brazil Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 28. Brazil Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 29. Brazil Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 30. Argentina Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 31. Argentina Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 32. Argentina Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 33. Argentina Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 34. Rest of South America Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 35. Rest of South America Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 36. Rest of South America Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 37. Rest of South America Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 38. Asia Pacific Unified Communication as a Service, by Country USD Million (2015-2020)
  • Table 39. Asia Pacific Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 40. Asia Pacific Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 41. Asia Pacific Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 42. Asia Pacific Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 43. China Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 44. China Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 45. China Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 46. China Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 47. Japan Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 48. Japan Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 49. Japan Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 50. Japan Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 51. India Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 52. India Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 53. India Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 54. India Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 55. South Korea Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 56. South Korea Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 57. South Korea Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 58. South Korea Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 59. Taiwan Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 60. Taiwan Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 61. Taiwan Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 62. Taiwan Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 63. Australia Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 64. Australia Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 65. Australia Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 66. Australia Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 67. Rest of Asia-Pacific Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 68. Rest of Asia-Pacific Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 69. Rest of Asia-Pacific Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 70. Rest of Asia-Pacific Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 71. Europe Unified Communication as a Service, by Country USD Million (2015-2020)
  • Table 72. Europe Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 73. Europe Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 74. Europe Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 75. Europe Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 76. Germany Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 77. Germany Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 78. Germany Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 79. Germany Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 80. France Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 81. France Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 82. France Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 83. France Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 84. Italy Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 85. Italy Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 86. Italy Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 87. Italy Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 88. United Kingdom Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 89. United Kingdom Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 90. United Kingdom Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 91. United Kingdom Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 92. Netherlands Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 93. Netherlands Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 94. Netherlands Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 95. Netherlands Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 96. Rest of Europe Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 97. Rest of Europe Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 98. Rest of Europe Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 99. Rest of Europe Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 100. MEA Unified Communication as a Service, by Country USD Million (2015-2020)
  • Table 101. MEA Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 102. MEA Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 103. MEA Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 104. MEA Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 105. Middle East Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 106. Middle East Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 107. Middle East Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 108. Middle East Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 109. Africa Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 110. Africa Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 111. Africa Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 112. Africa Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 113. North America Unified Communication as a Service, by Country USD Million (2015-2020)
  • Table 114. North America Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 115. North America Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 116. North America Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 117. North America Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 118. United States Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 119. United States Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 120. United States Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 121. United States Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 122. Canada Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 123. Canada Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 124. Canada Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 125. Canada Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 126. Mexico Unified Communication as a Service, by Type USD Million (2015-2020)
  • Table 127. Mexico Unified Communication as a Service, by Organization Size USD Million (2015-2020)
  • Table 128. Mexico Unified Communication as a Service, by Industry Vertical USD Million (2015-2020)
  • Table 129. Mexico Unified Communication as a Service, by Component USD Million (2015-2020)
  • Table 130. Unified Communication as a Service: by Type(USD/Units)
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Company Basic Information, Sales Area and Its Competitors
  • Table 140. Company Basic Information, Sales Area and Its Competitors
  • Table 141. Company Basic Information, Sales Area and Its Competitors
  • Table 142. Company Basic Information, Sales Area and Its Competitors
  • Table 143. Unified Communication as a Service: by Type(USD Million)
  • Table 144. Unified Communication as a Service Single-tenancy , by Region USD Million (2021-2026)
  • Table 145. Unified Communication as a Service Multi-tenancy , by Region USD Million (2021-2026)
  • Table 146. Unified Communication as a Service: by Organization Size(USD Million)
  • Table 147. Unified Communication as a Service Large Enterprises , by Region USD Million (2021-2026)
  • Table 148. Unified Communication as a Service Small and Medium-Sized Enterprises , by Region USD Million (2021-2026)
  • Table 149. Unified Communication as a Service: by Industry Vertical(USD Million)
  • Table 150. Unified Communication as a Service BFSI , by Region USD Million (2021-2026)
  • Table 151. Unified Communication as a Service IT & Telecom , by Region USD Million (2021-2026)
  • Table 152. Unified Communication as a Service Retail & Consumer Goods , by Region USD Million (2021-2026)
  • Table 153. Unified Communication as a Service Public Sector and Utilities , by Region USD Million (2021-2026)
  • Table 154. Unified Communication as a Service Healthcare , by Region USD Million (2021-2026)
  • Table 155. Unified Communication as a Service Logistics & Transportation , by Region USD Million (2021-2026)
  • Table 156. Unified Communication as a Service Travel & Hospitality , by Region USD Million (2021-2026)
  • Table 157. Unified Communication as a Service Others , by Region USD Million (2021-2026)
  • Table 158. Unified Communication as a Service: by Component(USD Million)
  • Table 159. Unified Communication as a Service Telephony , by Region USD Million (2021-2026)
  • Table 160. Unified Communication as a Service Unified Messaging , by Region USD Million (2021-2026)
  • Table 161. Unified Communication as a Service Conferencing , by Region USD Million (2021-2026)
  • Table 162. Unified Communication as a Service Collaboration Platforms and Applications , by Region USD Million (2021-2026)
  • Table 163. South America Unified Communication as a Service, by Country USD Million (2021-2026)
  • Table 164. South America Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 165. South America Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 166. South America Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 167. South America Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 168. Brazil Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 169. Brazil Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 170. Brazil Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 171. Brazil Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 172. Argentina Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 173. Argentina Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 174. Argentina Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 175. Argentina Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 176. Rest of South America Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 177. Rest of South America Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 178. Rest of South America Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 179. Rest of South America Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 180. Asia Pacific Unified Communication as a Service, by Country USD Million (2021-2026)
  • Table 181. Asia Pacific Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 182. Asia Pacific Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 183. Asia Pacific Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 184. Asia Pacific Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 185. China Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 186. China Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 187. China Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 188. China Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 189. Japan Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 190. Japan Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 191. Japan Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 192. Japan Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 193. India Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 194. India Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 195. India Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 196. India Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 197. South Korea Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 198. South Korea Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 199. South Korea Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 200. South Korea Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 201. Taiwan Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 202. Taiwan Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 203. Taiwan Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 204. Taiwan Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 205. Australia Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 206. Australia Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 207. Australia Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 208. Australia Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 209. Rest of Asia-Pacific Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 210. Rest of Asia-Pacific Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 211. Rest of Asia-Pacific Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 212. Rest of Asia-Pacific Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 213. Europe Unified Communication as a Service, by Country USD Million (2021-2026)
  • Table 214. Europe Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 215. Europe Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 216. Europe Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 217. Europe Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 218. Germany Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 219. Germany Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 220. Germany Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 221. Germany Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 222. France Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 223. France Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 224. France Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 225. France Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 226. Italy Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 227. Italy Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 228. Italy Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 229. Italy Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 230. United Kingdom Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 231. United Kingdom Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 232. United Kingdom Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 233. United Kingdom Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 234. Netherlands Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 235. Netherlands Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 236. Netherlands Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 237. Netherlands Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 238. Rest of Europe Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 239. Rest of Europe Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 240. Rest of Europe Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 241. Rest of Europe Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 242. MEA Unified Communication as a Service, by Country USD Million (2021-2026)
  • Table 243. MEA Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 244. MEA Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 245. MEA Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 246. MEA Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 247. Middle East Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 248. Middle East Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 249. Middle East Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 250. Middle East Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 251. Africa Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 252. Africa Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 253. Africa Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 254. Africa Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 255. North America Unified Communication as a Service, by Country USD Million (2021-2026)
  • Table 256. North America Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 257. North America Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 258. North America Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 259. North America Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 260. United States Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 261. United States Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 262. United States Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 263. United States Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 264. Canada Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 265. Canada Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 266. Canada Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 267. Canada Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 268. Mexico Unified Communication as a Service, by Type USD Million (2021-2026)
  • Table 269. Mexico Unified Communication as a Service, by Organization Size USD Million (2021-2026)
  • Table 270. Mexico Unified Communication as a Service, by Industry Vertical USD Million (2021-2026)
  • Table 271. Mexico Unified Communication as a Service, by Component USD Million (2021-2026)
  • Table 272. Unified Communication as a Service: by Type(USD/Units)
  • Table 273. Research Programs/Design for This Report
  • Table 274. Key Data Information from Secondary Sources
  • Table 275. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Unified Communication as a Service: by Type USD Million (2015-2020)
  • Figure 5. Global Unified Communication as a Service: by Organization Size USD Million (2015-2020)
  • Figure 6. Global Unified Communication as a Service: by Industry Vertical USD Million (2015-2020)
  • Figure 7. Global Unified Communication as a Service: by Component USD Million (2015-2020)
  • Figure 8. South America Unified Communication as a Service Share (%), by Country
  • Figure 9. Asia Pacific Unified Communication as a Service Share (%), by Country
  • Figure 10. Europe Unified Communication as a Service Share (%), by Country
  • Figure 11. MEA Unified Communication as a Service Share (%), by Country
  • Figure 12. North America Unified Communication as a Service Share (%), by Country
  • Figure 13. Global Unified Communication as a Service: by Type USD/Units (2015-2020)
  • Figure 14. Global Unified Communication as a Service share by Players 2020 (%)
  • Figure 15. Global Unified Communication as a Service share by Players (Top 3) 2020(%)
  • Figure 16. Global Unified Communication as a Service share by Players (Top 5) 2020(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. RingCentral (United States) Revenue, Net Income and Gross profit
  • Figure 19. RingCentral (United States) Revenue: by Geography 2020
  • Figure 20. BT Group plc. (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 21. BT Group plc. (United Kingdom) Revenue: by Geography 2020
  • Figure 22. Verizon Communications (United States) Revenue, Net Income and Gross profit
  • Figure 23. Verizon Communications (United States) Revenue: by Geography 2020
  • Figure 24. Orange S.A. (France) Revenue, Net Income and Gross profit
  • Figure 25. Orange S.A. (France) Revenue: by Geography 2020
  • Figure 26. 8x8 (United States) Revenue, Net Income and Gross profit
  • Figure 27. 8x8 (United States) Revenue: by Geography 2020
  • Figure 28. Cisco (United States) Revenue, Net Income and Gross profit
  • Figure 29. Cisco (United States) Revenue: by Geography 2020
  • Figure 30. Google (United States) Revenue, Net Income and Gross profit
  • Figure 31. Google (United States) Revenue: by Geography 2020
  • Figure 32. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 33. Microsoft (United States) Revenue: by Geography 2020
  • Figure 34. LogMeIn Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 35. LogMeIn Inc. (United States) Revenue: by Geography 2020
  • Figure 36. Mitel (Canada) Revenue, Net Income and Gross profit
  • Figure 37. Mitel (Canada) Revenue: by Geography 2020
  • Figure 38. DialPad (United States) Revenue, Net Income and Gross profit
  • Figure 39. DialPad (United States) Revenue: by Geography 2020
  • Figure 40. Fuze (United States) Revenue, Net Income and Gross profit
  • Figure 41. Fuze (United States) Revenue: by Geography 2020
  • Figure 42. Global Unified Communication as a Service: by Type USD Million (2021-2026)
  • Figure 43. Global Unified Communication as a Service: by Organization Size USD Million (2021-2026)
  • Figure 44. Global Unified Communication as a Service: by Industry Vertical USD Million (2021-2026)
  • Figure 45. Global Unified Communication as a Service: by Component USD Million (2021-2026)
  • Figure 46. South America Unified Communication as a Service Share (%), by Country
  • Figure 47. Asia Pacific Unified Communication as a Service Share (%), by Country
  • Figure 48. Europe Unified Communication as a Service Share (%), by Country
  • Figure 49. MEA Unified Communication as a Service Share (%), by Country
  • Figure 50. North America Unified Communication as a Service Share (%), by Country
  • Figure 51. Global Unified Communication as a Service: by Type USD/Units (2021-2026)
List of companies from research coverage that are profiled in the study
  • RingCentral (United States)
  • BT Group plc. (United Kingdom)
  • Verizon Communications (United States)
  • Orange S.A. (France)
  • 8x8 (United States)
  • Cisco (United States)
  • Google (United States)
  • Microsoft (United States)
  • LogMeIn Inc. (United States)
  • Mitel (Canada)
  • DialPad (United States)
  • Fuze (United States)
Additional players considered in the study are as follows:
StarBlue (United States) , Windstream (United States) , Alcatel-Lucent Enterprise (ALE) (France) , NTT Communications (Japan) , Vonage (United States) , Intrado Corporation (Formerly West) (United States) , Masergy (United States) , Revation Systems (United States)
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Dec 2021 237 Pages 96 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Global Unified Communication as a Service Quantitative research analysis
Global Unified Communication as a Service Qualitative Industry Analysis
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The Unified Communication as a Service study can be customized to meet your requirements. The market size breakdown by type [Single-tenancy and Multi-tenancy], by end use application [].
The Unified Communication as a Service Market is gaining popularity and expected to see strong valuation by 2026.
According to AMA, the Global Unified Communication as a Service market is expected to see growth rate of 11.1%.

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