Utilities Customer Information System (CIS) Software Market Scope
The customer information system (CIS) is a key factor of the meter-to-cash (M2C) value chain for electric utilities and other industries that offer metered delivery of commodities such as water and natural gas. The stick binds the consumption and metering process to payments, collections, and other downstream processes that affect a company’s top line. Utility customer information systems are software packages that address meter to cash flow process and customer service. The meter cash flow includes processes such as order processing account maintenance, billing, accounts receivable, credit collection, statement preparation, product/ service management, and payment.
The Utilities Customer Information System (CIS) Software market study is segmented by Type (Cloud-Based and On-Premise), by Application (Large Enterprises and SMEs) and major geographies with country level break-up.
The Players having a strong hold in the market are Oracle SAP IBM CIS Infinity Cayenta.
Oracle (United States), SAP (Germany), IBM (United States), CIS Infinity (Canada), Cayenta Canada Inc. (Canada), Agility CIS (New Zealand), Gentrack (New Zealand), Datalogic (Italy) and Fluentgrid (India) are some of the key players that are part of study coverage.
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.
AdvanceMarketAnalytics has segmented the market of Global Utilities Customer Information System (CIS) Software market by Type, Application and Region. On the basis of Type, On Premise are dominating the market in the year 2019 where as Cloud Based stood as second largest market share.
On the basis of application, SMEs segment is dominating the market in the year 2019 where as Large Enterprises segment stood as second largest market.
On the basis of geography, the market of Utilities Customer Information System (CIS) Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Europe region held largest market share in the year 2019. Asia Pacific on the other hand stood as second largest market due to the presence of key companies into the region and high technological advancement.
On 9 April 2019, Oracle Enables Utilities to Embrace Customer-Centric Future New enhancements to CIS offerings empower utilities to improve operations while providing personalized insights to better engage customers. Customer Cloud Service brings together Oracle Utilities’ market-leading customer information system (CIS) and advanced meter data management capabilities into a single meter-to-cash-to-customer solution on a shared database and technology stack. By bringing metering, customer account and revenue data into a common view, enriched by deep analytics and data visualization tools, utilities can drive greater business value from the increasing amounts of data and convert it into actionable business insights.
- Growing Popularity of Cloud-Based Solutions
- Upsurging Demand from Water Management Sector
- Growing Adoption of Utilities (CIS) software among the Electricity Organizations
- High Growth Opportunity from the Asia Pacific Region
- Security Threats Hampers the Growth of the Market
Key Target AudienceUtilities Customer Information System (CIS) Software Companies, Regulatory & Government Bodies, Potential Investors, End Users and Others
Frequently asked questions:1. Is it possible to have certain customization in the study?
The Study can be customized to meet your requirements. Please connect with our representative, who will ensure you get a study that suits your business objectives.
2. How big is the Utilities Customer Information System (CIS) Software Market?
Yes, the study does represent market size by key business segment, application/end users and major geographies forecasted till 2025.
3. What is expected growth rate?
According to AMA, the Global Utilities Customer Information System (CIS) Software market is expected to see growth rate of 3.52%.