Global User Research and User Testing Software Market

User Research and User Testing Software Comprehensive Study by Type (Cloud, On Premise), Application (BFSI, Healthcare, Oil & Gas, Aerospace, Healthcare, Telecommunication, Retail, Others), Enterprise Size (SMEs, Large Enterprise), Offering (Qualitative usability testing, Tree testing, First click testing, Task analysis, A/B testing, Moderated Testing Others) Players and Region - Global Market Outlook to 2028

User Research and User Testing Software Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is User Research and User Testing Software Market?

User testing is known as a specific method for evaluating website or several kind of interfaces whereas user research is group of user testing methods. It is ways of generating insights regarding users, their behaviour, motivations and requirements. Companies tends to apply number of user research methods for identify challenges and opportunities for improvising customer experiences. Growing e-commerce and digitisation of business creating driving forces for the market. Geographically, North America region is expected to grow with the highest market share over the forecast period followed by Europe and Asia Pacific. Presence of leading market players creating hub for User Research and User Testing Software providers impacting on market profitability in better manner.

Highlights from User Research and User Testing Software Market Study
AttributesDetails
Study Period2018-2028
Base Year2022
UnitValue (USD Million)
Key Companies ProfiledCrazy Egg (United States), Optimizely, Inc. (United States), Nielsen Norman Group (United States), ProProfs.com (United States), UserZoom (United States), Usabilla (Netherland), Userfeel Ltd. (United Kingdom), UXtweak Research Group (United States), Userlytics (United States), UL LLC (United States), Loop11 (Australia), Plerdy (Ukraine), TryMyUI (United States), UsabilityHub Pty Ltd (Australia), Optimal Workshop Ltd (New Zealand), Maze Co (France), Lookback (United States) and Hotjar Ltd. (Malta)


Market players are focusing on providing user research and user testing software with higher quality along with complying customer retention activities to fascinate more end users. They are also focusing on the introduction of numerous advanced & attractive features to reach a newer consumer base. The market is fragmented owing to the presence of several international and local providers. The high focus on the offering cost effective properties. Besides, the industry profitability has led the entry of new players, in turn, increasing the level of rivalry in the already competitive market. Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global User Research and User Testing Software market throughout the forecasted period.

Crazy Egg (United States), Optimizely, Inc. (United States), Nielsen Norman Group (United States), ProProfs.com (United States), UserZoom (United States), Usabilla (Netherland), Userfeel Ltd. (United Kingdom), UXtweak Research Group (United States), Userlytics (United States), UL LLC (United States), Loop11 (Australia), Plerdy (Ukraine), TryMyUI (United States), UsabilityHub Pty Ltd (Australia), Optimal Workshop Ltd (New Zealand), Maze Co (France), Lookback (United States) and Hotjar Ltd. (Malta) are some of the key players profiled in the study.

User Research and User Testing Software Market Segmentation:
ScopeSub-Segments
Application / End UserBFSI, Healthcare, Oil & Gas, Aerospace, Healthcare, Telecommunication, Retail and Others
TypeCloud and On Premise
Enterprise SizeSMEs,Large Enterprise
Offering Qualitative usability testing,Tree testing,First click testing,Task analysis,A/B testing,Moderated Testing Others


On the basis of geography, the market of User Research and User Testing Software has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Influencing Trend:
Higher Adoption of User Testing Software for Evaluating User Websites & Responses

Market Growth Drivers:
Increasing Demand for Identifying Behavioural Patterns of Consumers and Digitalization and Process Automation Optimizes User Research & Testing Practices

Challenges:
Huge Cost and Time Requirements may hamper its Growth and Presence of Large Number of Variables creates Chaotic in Evaluation

Restraints:
Dependency on Traditional Methods and Possibility of Testing Errors

Opportunities:
Growing Planning Awareness and Portfolio Management, Rising Technological Advancements like use of AI in Software for Streamline Digital Products and Branding and Augmenting Ecommerce Infrastructure

Key Target Audience
User Research and User Testing Software Providers, User Research and User Testing Software Vendors, E-commerce Industrialist, Product Lifecycle Management Advisory, Third Party Payable Providers, New Entrants/Investors, Healthcare & Automotive Industrialist and End Users

Market Leaders & Development Strategies
In May 2021, Aspect Software is merging with Noble Systems of Atlanta Georgia. These merger is mainly to form Alvaria which is a new global company for delivering optimized customer experience with cloud services technology solutions. With this strategic initiative, new company is able to deliver digital leading solutions for enhancing customer experience across healthcare, online retail, and transportation industries.
In September 2021, Mphasis, an Information Technology (IT) solutions provider has acquired Blink UX. It is a user experience research, strategy, and design firm which is working with leading enterprises for creating transformative digital products and experiences. With this acquisition, company is able to offers its extensive portfolio of digital offering to wide geographical reach.


Report Objectives / Segmentation Covered

By Type
  • Cloud
  • On Premise
By Application
  • BFSI
  • Healthcare
  • Oil & Gas
  • Aerospace
  • Healthcare
  • Telecommunication
  • Retail
  • Others
By Enterprise Size
  • SMEs
  • Large Enterprise

By Offering
  • Qualitative usability testing
  • Tree testing
  • First click testing
  • Task analysis
  • A/B testing
  • Moderated Testing Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Demand for Identifying Behavioural Patterns of Consumers
      • 3.2.2. Digitalization and Process Automation Optimizes User Research & Testing Practices
    • 3.3. Market Challenges
      • 3.3.1. Huge Cost and Time Requirements may hamper its Growth
      • 3.3.2. Presence of Large Number of Variables creates Chaotic in Evaluation
    • 3.4. Market Trends
      • 3.4.1. Higher Adoption of User Testing Software for Evaluating User Websites & Responses
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global User Research and User Testing Software, by Type, Application, Enterprise Size, Offering and Region (value and price ) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global User Research and User Testing Software (Value)
      • 5.2.1. Global User Research and User Testing Software by: Type (Value)
        • 5.2.1.1. Cloud
        • 5.2.1.2. On Premise
      • 5.2.2. Global User Research and User Testing Software by: Application (Value)
        • 5.2.2.1. BFSI
        • 5.2.2.2. Healthcare
        • 5.2.2.3. Oil & Gas
        • 5.2.2.4. Aerospace
        • 5.2.2.5. Healthcare
        • 5.2.2.6. Telecommunication
        • 5.2.2.7. Retail
        • 5.2.2.8. Others
      • 5.2.3. Global User Research and User Testing Software by: Enterprise Size (Value)
        • 5.2.3.1. SMEs
        • 5.2.3.2. Large Enterprise
      • 5.2.4. Global User Research and User Testing Software Region
        • 5.2.4.1. South America
          • 5.2.4.1.1. Brazil
          • 5.2.4.1.2. Argentina
          • 5.2.4.1.3. Rest of South America
        • 5.2.4.2. Asia Pacific
          • 5.2.4.2.1. China
          • 5.2.4.2.2. Japan
          • 5.2.4.2.3. India
          • 5.2.4.2.4. South Korea
          • 5.2.4.2.5. Australia
          • 5.2.4.2.6. Rest of Asia-Pacific
        • 5.2.4.3. Europe
          • 5.2.4.3.1. Germany
          • 5.2.4.3.2. France
          • 5.2.4.3.3. Italy
          • 5.2.4.3.4. United Kingdom
          • 5.2.4.3.5. Netherlands
          • 5.2.4.3.6. Rest of Europe
        • 5.2.4.4. MEA
          • 5.2.4.4.1. Middle East
          • 5.2.4.4.2. Africa
        • 5.2.4.5. North America
          • 5.2.4.5.1. United States
          • 5.2.4.5.2. Canada
          • 5.2.4.5.3. Mexico
    • 5.3. Global User Research and User Testing Software (Price)
      • 5.3.1. Global User Research and User Testing Software by: Type (Price)
  • 6. User Research and User Testing Software: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Crazy Egg (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Optimizely, Inc. (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Nielsen Norman Group (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. ProProfs.com (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. UserZoom (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Usabilla (Netherland)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Userfeel Ltd. (United Kingdom)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. UXtweak Research Group (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Userlytics (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. UL LLC (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
      • 6.4.11. Loop11 (Australia)
        • 6.4.11.1. Business Overview
        • 6.4.11.2. Products/Services Offerings
        • 6.4.11.3. Financial Analysis
        • 6.4.11.4. SWOT Analysis
      • 6.4.12. Plerdy (Ukraine)
        • 6.4.12.1. Business Overview
        • 6.4.12.2. Products/Services Offerings
        • 6.4.12.3. Financial Analysis
        • 6.4.12.4. SWOT Analysis
      • 6.4.13. TryMyUI (United States)
        • 6.4.13.1. Business Overview
        • 6.4.13.2. Products/Services Offerings
        • 6.4.13.3. Financial Analysis
        • 6.4.13.4. SWOT Analysis
      • 6.4.14. UsabilityHub Pty Ltd (Australia)
        • 6.4.14.1. Business Overview
        • 6.4.14.2. Products/Services Offerings
        • 6.4.14.3. Financial Analysis
        • 6.4.14.4. SWOT Analysis
      • 6.4.15. Optimal Workshop Ltd (New Zealand)
        • 6.4.15.1. Business Overview
        • 6.4.15.2. Products/Services Offerings
        • 6.4.15.3. Financial Analysis
        • 6.4.15.4. SWOT Analysis
      • 6.4.16. Maze Co (France)
        • 6.4.16.1. Business Overview
        • 6.4.16.2. Products/Services Offerings
        • 6.4.16.3. Financial Analysis
        • 6.4.16.4. SWOT Analysis
      • 6.4.17. Lookback (United States)
        • 6.4.17.1. Business Overview
        • 6.4.17.2. Products/Services Offerings
        • 6.4.17.3. Financial Analysis
        • 6.4.17.4. SWOT Analysis
      • 6.4.18. Hotjar Ltd. (Malta)
        • 6.4.18.1. Business Overview
        • 6.4.18.2. Products/Services Offerings
        • 6.4.18.3. Financial Analysis
        • 6.4.18.4. SWOT Analysis
  • 7. Global User Research and User Testing Software Sale, by Type, Application, Enterprise Size, Offering and Region (value and price ) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global User Research and User Testing Software (Value)
      • 7.2.1. Global User Research and User Testing Software by: Type (Value)
        • 7.2.1.1. Cloud
        • 7.2.1.2. On Premise
      • 7.2.2. Global User Research and User Testing Software by: Application (Value)
        • 7.2.2.1. BFSI
        • 7.2.2.2. Healthcare
        • 7.2.2.3. Oil & Gas
        • 7.2.2.4. Aerospace
        • 7.2.2.5. Healthcare
        • 7.2.2.6. Telecommunication
        • 7.2.2.7. Retail
        • 7.2.2.8. Others
      • 7.2.3. Global User Research and User Testing Software by: Enterprise Size (Value)
        • 7.2.3.1. SMEs
        • 7.2.3.2. Large Enterprise
      • 7.2.4. Global User Research and User Testing Software Region
        • 7.2.4.1. South America
          • 7.2.4.1.1. Brazil
          • 7.2.4.1.2. Argentina
          • 7.2.4.1.3. Rest of South America
        • 7.2.4.2. Asia Pacific
          • 7.2.4.2.1. China
          • 7.2.4.2.2. Japan
          • 7.2.4.2.3. India
          • 7.2.4.2.4. South Korea
          • 7.2.4.2.5. Australia
          • 7.2.4.2.6. Rest of Asia-Pacific
        • 7.2.4.3. Europe
          • 7.2.4.3.1. Germany
          • 7.2.4.3.2. France
          • 7.2.4.3.3. Italy
          • 7.2.4.3.4. United Kingdom
          • 7.2.4.3.5. Netherlands
          • 7.2.4.3.6. Rest of Europe
        • 7.2.4.4. MEA
          • 7.2.4.4.1. Middle East
          • 7.2.4.4.2. Africa
        • 7.2.4.5. North America
          • 7.2.4.5.1. United States
          • 7.2.4.5.2. Canada
          • 7.2.4.5.3. Mexico
    • 7.3. Global User Research and User Testing Software (Price)
      • 7.3.1. Global User Research and User Testing Software by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. User Research and User Testing Software: by Type(USD Million)
  • Table 2. User Research and User Testing Software Cloud , by Region USD Million (2017-2022)
  • Table 3. User Research and User Testing Software On Premise , by Region USD Million (2017-2022)
  • Table 4. User Research and User Testing Software: by Application(USD Million)
  • Table 5. User Research and User Testing Software BFSI , by Region USD Million (2017-2022)
  • Table 6. User Research and User Testing Software Healthcare , by Region USD Million (2017-2022)
  • Table 7. User Research and User Testing Software Oil & Gas , by Region USD Million (2017-2022)
  • Table 8. User Research and User Testing Software Aerospace , by Region USD Million (2017-2022)
  • Table 9. User Research and User Testing Software Healthcare , by Region USD Million (2017-2022)
  • Table 10. User Research and User Testing Software Telecommunication , by Region USD Million (2017-2022)
  • Table 11. User Research and User Testing Software Retail , by Region USD Million (2017-2022)
  • Table 12. User Research and User Testing Software Others , by Region USD Million (2017-2022)
  • Table 13. User Research and User Testing Software: by Enterprise Size(USD Million)
  • Table 14. User Research and User Testing Software SMEs , by Region USD Million (2017-2022)
  • Table 15. User Research and User Testing Software Large Enterprise , by Region USD Million (2017-2022)
  • Table 16. South America User Research and User Testing Software, by Country USD Million (2017-2022)
  • Table 17. South America User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 18. South America User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 19. South America User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 20. South America User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 21. Brazil User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 22. Brazil User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 23. Brazil User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 24. Brazil User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 25. Argentina User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 26. Argentina User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 27. Argentina User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 28. Argentina User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 29. Rest of South America User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 30. Rest of South America User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 31. Rest of South America User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 32. Rest of South America User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 33. Asia Pacific User Research and User Testing Software, by Country USD Million (2017-2022)
  • Table 34. Asia Pacific User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 35. Asia Pacific User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 36. Asia Pacific User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 37. Asia Pacific User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 38. China User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 39. China User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 40. China User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 41. China User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 42. Japan User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 43. Japan User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 44. Japan User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 45. Japan User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 46. India User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 47. India User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 48. India User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 49. India User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 50. South Korea User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 51. South Korea User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 52. South Korea User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 53. South Korea User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 54. Australia User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 55. Australia User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 56. Australia User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 57. Australia User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 58. Rest of Asia-Pacific User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 59. Rest of Asia-Pacific User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 60. Rest of Asia-Pacific User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 61. Rest of Asia-Pacific User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 62. Europe User Research and User Testing Software, by Country USD Million (2017-2022)
  • Table 63. Europe User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 64. Europe User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 65. Europe User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 66. Europe User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 67. Germany User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 68. Germany User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 69. Germany User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 70. Germany User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 71. France User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 72. France User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 73. France User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 74. France User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 75. Italy User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 76. Italy User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 77. Italy User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 78. Italy User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 79. United Kingdom User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 80. United Kingdom User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 81. United Kingdom User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 82. United Kingdom User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 83. Netherlands User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 84. Netherlands User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 85. Netherlands User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 86. Netherlands User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 87. Rest of Europe User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 88. Rest of Europe User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 89. Rest of Europe User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 90. Rest of Europe User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 91. MEA User Research and User Testing Software, by Country USD Million (2017-2022)
  • Table 92. MEA User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 93. MEA User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 94. MEA User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 95. MEA User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 96. Middle East User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 97. Middle East User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 98. Middle East User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 99. Middle East User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 100. Africa User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 101. Africa User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 102. Africa User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 103. Africa User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 104. North America User Research and User Testing Software, by Country USD Million (2017-2022)
  • Table 105. North America User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 106. North America User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 107. North America User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 108. North America User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 109. United States User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 110. United States User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 111. United States User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 112. United States User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 113. Canada User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 114. Canada User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 115. Canada User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 116. Canada User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 117. Mexico User Research and User Testing Software, by Type USD Million (2017-2022)
  • Table 118. Mexico User Research and User Testing Software, by Application USD Million (2017-2022)
  • Table 119. Mexico User Research and User Testing Software, by Enterprise Size USD Million (2017-2022)
  • Table 120. Mexico User Research and User Testing Software, by Offering USD Million (2017-2022)
  • Table 121. User Research and User Testing Software: by Type(USD/Units)
  • Table 122. Company Basic Information, Sales Area and Its Competitors
  • Table 123. Company Basic Information, Sales Area and Its Competitors
  • Table 124. Company Basic Information, Sales Area and Its Competitors
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Company Basic Information, Sales Area and Its Competitors
  • Table 140. User Research and User Testing Software: by Type(USD Million)
  • Table 141. User Research and User Testing Software Cloud , by Region USD Million (2023-2028)
  • Table 142. User Research and User Testing Software On Premise , by Region USD Million (2023-2028)
  • Table 143. User Research and User Testing Software: by Application(USD Million)
  • Table 144. User Research and User Testing Software BFSI , by Region USD Million (2023-2028)
  • Table 145. User Research and User Testing Software Healthcare , by Region USD Million (2023-2028)
  • Table 146. User Research and User Testing Software Oil & Gas , by Region USD Million (2023-2028)
  • Table 147. User Research and User Testing Software Aerospace , by Region USD Million (2023-2028)
  • Table 148. User Research and User Testing Software Healthcare , by Region USD Million (2023-2028)
  • Table 149. User Research and User Testing Software Telecommunication , by Region USD Million (2023-2028)
  • Table 150. User Research and User Testing Software Retail , by Region USD Million (2023-2028)
  • Table 151. User Research and User Testing Software Others , by Region USD Million (2023-2028)
  • Table 152. User Research and User Testing Software: by Enterprise Size(USD Million)
  • Table 153. User Research and User Testing Software SMEs , by Region USD Million (2023-2028)
  • Table 154. User Research and User Testing Software Large Enterprise , by Region USD Million (2023-2028)
  • Table 155. South America User Research and User Testing Software, by Country USD Million (2023-2028)
  • Table 156. South America User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 157. South America User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 158. South America User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 159. South America User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 160. Brazil User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 161. Brazil User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 162. Brazil User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 163. Brazil User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 164. Argentina User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 165. Argentina User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 166. Argentina User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 167. Argentina User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 168. Rest of South America User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 169. Rest of South America User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 170. Rest of South America User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 171. Rest of South America User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 172. Asia Pacific User Research and User Testing Software, by Country USD Million (2023-2028)
  • Table 173. Asia Pacific User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 174. Asia Pacific User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 175. Asia Pacific User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 176. Asia Pacific User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 177. China User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 178. China User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 179. China User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 180. China User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 181. Japan User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 182. Japan User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 183. Japan User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 184. Japan User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 185. India User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 186. India User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 187. India User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 188. India User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 189. South Korea User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 190. South Korea User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 191. South Korea User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 192. South Korea User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 193. Australia User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 194. Australia User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 195. Australia User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 196. Australia User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 197. Rest of Asia-Pacific User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 198. Rest of Asia-Pacific User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 199. Rest of Asia-Pacific User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 200. Rest of Asia-Pacific User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 201. Europe User Research and User Testing Software, by Country USD Million (2023-2028)
  • Table 202. Europe User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 203. Europe User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 204. Europe User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 205. Europe User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 206. Germany User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 207. Germany User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 208. Germany User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 209. Germany User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 210. France User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 211. France User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 212. France User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 213. France User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 214. Italy User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 215. Italy User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 216. Italy User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 217. Italy User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 218. United Kingdom User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 219. United Kingdom User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 220. United Kingdom User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 221. United Kingdom User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 222. Netherlands User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 223. Netherlands User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 224. Netherlands User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 225. Netherlands User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 226. Rest of Europe User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 227. Rest of Europe User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 228. Rest of Europe User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 229. Rest of Europe User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 230. MEA User Research and User Testing Software, by Country USD Million (2023-2028)
  • Table 231. MEA User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 232. MEA User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 233. MEA User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 234. MEA User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 235. Middle East User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 236. Middle East User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 237. Middle East User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 238. Middle East User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 239. Africa User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 240. Africa User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 241. Africa User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 242. Africa User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 243. North America User Research and User Testing Software, by Country USD Million (2023-2028)
  • Table 244. North America User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 245. North America User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 246. North America User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 247. North America User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 248. United States User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 249. United States User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 250. United States User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 251. United States User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 252. Canada User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 253. Canada User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 254. Canada User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 255. Canada User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 256. Mexico User Research and User Testing Software, by Type USD Million (2023-2028)
  • Table 257. Mexico User Research and User Testing Software, by Application USD Million (2023-2028)
  • Table 258. Mexico User Research and User Testing Software, by Enterprise Size USD Million (2023-2028)
  • Table 259. Mexico User Research and User Testing Software, by Offering USD Million (2023-2028)
  • Table 260. User Research and User Testing Software: by Type(USD/Units)
  • Table 261. Research Programs/Design for This Report
  • Table 262. Key Data Information from Secondary Sources
  • Table 263. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global User Research and User Testing Software: by Type USD Million (2017-2022)
  • Figure 5. Global User Research and User Testing Software: by Application USD Million (2017-2022)
  • Figure 6. Global User Research and User Testing Software: by Enterprise Size USD Million (2017-2022)
  • Figure 7. South America User Research and User Testing Software Share (%), by Country
  • Figure 8. Asia Pacific User Research and User Testing Software Share (%), by Country
  • Figure 9. Europe User Research and User Testing Software Share (%), by Country
  • Figure 10. MEA User Research and User Testing Software Share (%), by Country
  • Figure 11. North America User Research and User Testing Software Share (%), by Country
  • Figure 12. Global User Research and User Testing Software: by Type USD/Units (2017-2022)
  • Figure 13. Global User Research and User Testing Software share by Players 2022 (%)
  • Figure 14. Global User Research and User Testing Software share by Players (Top 3) 2022(%)
  • Figure 15. Global User Research and User Testing Software share by Players (Top 5) 2022(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Crazy Egg (United States) Revenue, Net Income and Gross profit
  • Figure 18. Crazy Egg (United States) Revenue: by Geography 2022
  • Figure 19. Optimizely, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 20. Optimizely, Inc. (United States) Revenue: by Geography 2022
  • Figure 21. Nielsen Norman Group (United States) Revenue, Net Income and Gross profit
  • Figure 22. Nielsen Norman Group (United States) Revenue: by Geography 2022
  • Figure 23. ProProfs.com (United States) Revenue, Net Income and Gross profit
  • Figure 24. ProProfs.com (United States) Revenue: by Geography 2022
  • Figure 25. UserZoom (United States) Revenue, Net Income and Gross profit
  • Figure 26. UserZoom (United States) Revenue: by Geography 2022
  • Figure 27. Usabilla (Netherland) Revenue, Net Income and Gross profit
  • Figure 28. Usabilla (Netherland) Revenue: by Geography 2022
  • Figure 29. Userfeel Ltd. (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 30. Userfeel Ltd. (United Kingdom) Revenue: by Geography 2022
  • Figure 31. UXtweak Research Group (United States) Revenue, Net Income and Gross profit
  • Figure 32. UXtweak Research Group (United States) Revenue: by Geography 2022
  • Figure 33. Userlytics (United States) Revenue, Net Income and Gross profit
  • Figure 34. Userlytics (United States) Revenue: by Geography 2022
  • Figure 35. UL LLC (United States) Revenue, Net Income and Gross profit
  • Figure 36. UL LLC (United States) Revenue: by Geography 2022
  • Figure 37. Loop11 (Australia) Revenue, Net Income and Gross profit
  • Figure 38. Loop11 (Australia) Revenue: by Geography 2022
  • Figure 39. Plerdy (Ukraine) Revenue, Net Income and Gross profit
  • Figure 40. Plerdy (Ukraine) Revenue: by Geography 2022
  • Figure 41. TryMyUI (United States) Revenue, Net Income and Gross profit
  • Figure 42. TryMyUI (United States) Revenue: by Geography 2022
  • Figure 43. UsabilityHub Pty Ltd (Australia) Revenue, Net Income and Gross profit
  • Figure 44. UsabilityHub Pty Ltd (Australia) Revenue: by Geography 2022
  • Figure 45. Optimal Workshop Ltd (New Zealand) Revenue, Net Income and Gross profit
  • Figure 46. Optimal Workshop Ltd (New Zealand) Revenue: by Geography 2022
  • Figure 47. Maze Co (France) Revenue, Net Income and Gross profit
  • Figure 48. Maze Co (France) Revenue: by Geography 2022
  • Figure 49. Lookback (United States) Revenue, Net Income and Gross profit
  • Figure 50. Lookback (United States) Revenue: by Geography 2022
  • Figure 51. Hotjar Ltd. (Malta) Revenue, Net Income and Gross profit
  • Figure 52. Hotjar Ltd. (Malta) Revenue: by Geography 2022
  • Figure 53. Global User Research and User Testing Software: by Type USD Million (2023-2028)
  • Figure 54. Global User Research and User Testing Software: by Application USD Million (2023-2028)
  • Figure 55. Global User Research and User Testing Software: by Enterprise Size USD Million (2023-2028)
  • Figure 56. South America User Research and User Testing Software Share (%), by Country
  • Figure 57. Asia Pacific User Research and User Testing Software Share (%), by Country
  • Figure 58. Europe User Research and User Testing Software Share (%), by Country
  • Figure 59. MEA User Research and User Testing Software Share (%), by Country
  • Figure 60. North America User Research and User Testing Software Share (%), by Country
  • Figure 61. Global User Research and User Testing Software: by Type USD/Units (2023-2028)
List of companies from research coverage that are profiled in the study
  • Crazy Egg (United States)
  • Optimizely, Inc. (United States)
  • Nielsen Norman Group (United States)
  • ProProfs.com (United States)
  • UserZoom (United States)
  • Usabilla (Netherland)
  • Userfeel Ltd. (United Kingdom)
  • UXtweak Research Group (United States)
  • Userlytics (United States)
  • UL LLC (United States)
  • Loop11 (Australia)
  • Plerdy (Ukraine)
  • TryMyUI (United States)
  • UsabilityHub Pty Ltd (Australia)
  • Optimal Workshop Ltd (New Zealand)
  • Maze Co (France)
  • Lookback (United States)
  • Hotjar Ltd. (Malta)
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May 2023 203 Pages 66 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Global User Research and User Testing Software Market Quantitative research analysis
Global User Research and User Testing Software Market Qualitative Industry Analysis
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