About Unified Communications Server
Unified Communications Server (UCS) is a business and marketing concept describing the integration of enterprise communication services. Unified Communication (UC) is an umbrella term which integrate multiple enterprise communication tools. Unified Communications Server (UCS) supports a user's ability to switch seamlessly from one mode of communication to another within a single session, whether on a desktop computer, laptop, tablet or smartphone. For example, someone might initiate a conversation via chat before escalating the interaction to a video conference with a single click, without having to open a separate, video-only application. Many UCS systems also integrate with third party business applications, such as project management software, to enable the centralization of information and resources, as well as more efficient workflows.
|Unit||Value (USD Million)|
The market for Unified Communication Server is highly competitive with several global as well as local players in the market. The global players are trying various strategies such as service innovation and using various marketing strategies to gain a higher market share. Analyst at AMA Research estimates that United States Players will contribute the maximum growth to Global Unified Communications Server market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.
Cisco (United States), Microsoft (United States), Nextiva (United States), Mediacloud (Spain), Siemens (Germany), Matrix Telecom Solutions (India), Alcatel Lucent Enterprises (France), CoreIP (India), Oracle Corporation (United States) and Mitel (Canada) are some of the key players that are part of study coverage.
AMA Research has segmented the market of Global Unified Communications Server market by Type (Cloud Based, On Premise and Hybrid), Application (Emergency Responders and Online Meeting Interfaces) and Region.
On the basis of geography, the market of Unified Communications Server has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Feature, the sub-segment i.e. Video Conferencing will boost the Unified Communications Server market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by End User, the sub-segment i.e. Telecom and IT will boost the Unified Communications Server market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
Unified Communications Server Market Dynamics:
- Increasing Demand in Business Sectors
- Demand in Virtual Meeting Platforms
- Demand in Easy and Quick Communicating System
- Innovation of Software Based Area Networking Platform
- Companies Providing Work From Home to the Employees
- Rising Adoption of Artificial Intelligence in Unified Communication Server
- Increasing Adoption of UCS in Education Industry
- Lack of Ready to Use Unified Communication as a Service (UCaaS) Solutions
- Security Concerns Due To Increased Information Sharing
- Longer Implementation Time
- Hacking and Lagging Issues
- Inoperability of Software
|Road Blocks / Challenges|
- Lack Of Unified Communication Server Expertise
- Speed Problems, With A Large Number Of Users Using The Same Application
- Difficulty In Accessing The System Outside The Company Premises
|Gaps & Opportunities|
- Innovation Of Fifth Generation (5G) Technology
- Growth in Information and Technology Sectors
- Rising Adoption Of Remote Working in An IT And Other Sectors
On 21 June 2021 Alcatel-Lucent Enterprise, A Leading Provider Of Communications, Networking, And Cloud Solutions And Ringcentral, Inc. A Leading Provider Of Global Enterprise Cloud Communications, Collaboration, Video Meetings, And Contact Center Solutions, Are Joining Forces To Launch Rainbow Office Powered By Ringcentral, A Unified Communication As A Service (UCaaS) Solution, In The United Kingdom.
Key Target AudienceUnified Communication Server, New Entrants and Investors, Venture Capitalists, Government Bodies, Corporate Entities, Government and Private Research Organizations and Others
About ApproachTo evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.
Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.
The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.