Global Voice Banking Market

Voice Banking Comprehensive Study by Application (Banks, NBFCs, Credit Unions, Others), Deployment Mode (On-Premise, Cloud), Technology (Machine Learning, Deep Learning, Natural Language Processing, Others), Component (Solution, Services) Players and Region - Global Market Outlook to 2028

Voice Banking Market by XX Submarkets | Forecast Years 2023-2028  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Global Voice Banking Market Overview:
Voice banking is the process of providing voice management to humans for all day-to-day banking operations. It’s the process by which a person has the ability to record a list of phrases in their own voice. These recordings are converted to create their own synthesized voice. Voice banking enables personalized and professional services at a distance. A key benefit is that voice banking allows banks to digitally interact with their customers in a safe, efficient, and still human way.

AttributesDetails
Study Period2018-2028
Base Year2022
Forecast Period2023-2028
Historical Period2018-2022
UnitValue (USD Million)
Customization ScopeAvail customization with purchase of this report. Add or modify country, region & or narrow down segments in the final scope subject to feasibility


Influencing Trend:
Rising Technological Advances and Changes in Consumer Behaviour

Market Growth Drivers:
Increased Incorporation of Innovative Technologies such As the Development of Chatbots on WhatsApp or Apis for Digital Banking in Voice Banking Service and The surge in Technology with AI to Make Human-To-Machine Communication

Challenges:
Voice Banking Can Create Content Based False Information and Increasing Issue of Data Privacy by Using Generative AI

Restraints:
Increasing in Fraudulent Activities, Privacy Concerns of Data, Faulty Voice Recognition and Increasing In Immediate Availability of Funds and Anonymity Leading To Illegal Economic Transactions.

Opportunities:
Inefficient IVR Systems Alienated Customers from Phone Banking Which May Change With Quick, Efficient Responses That Save Time and Increasing Technical Advancement in Generative AI

Competitive Landscape:
The voice banking market is fragmented market due to the presence of a large number of established competitors. Key players focus on innovating and developing new strategies to maintain their market position and customer base. Population growth is the major driver for market growth. The company is also planning strategic activities such as partnerships, collaborations, mergers, and acquisitions that help it maintain its position in the market and maintain its competitive edge.
Some of the key players profiled in the report are HSBC (United Kingdom), NatWest Group (United Kingdom), IndusInd Bank (India), BankBuddy (India), Central 1 Credit Union (Canada), ICICI bank (India), United Bank of India (India), DBS Bank (Singapore), Acapela Group. (Belgium) and Emirates NBD Bank (UAE). Considering Market by Deployment Mode, the sub-segment i.e. On-Premise will boost the Voice Banking market. Considering Market by Technology, the sub-segment i.e. Machine Learning will boost the Voice Banking market. Considering Market by Component, the sub-segment i.e. Solution will boost the Voice Banking market.

Latest Market Insights:
In March 2023, HSBC bought the UK subsidiary of a hit Silicon Valley bank for 1 pound, saving it as a major lender for UK tech start-ups. This acquisition is a very strategic fit for our UK business,” said HSBC CEO Noel Quinn. The U.S. authorities moved to shore up deposits and stem any wider fallout from the sudden collapse of its parent, tech start-up lender Silicon Valley Bank.

In April 2020, ICICI Bank launches a voice banking facility for customers. Private sector banks can integrate AI Chatbot 'iPal' with Google Assistant and Amazon Alexa to access select banking services with voice commands.

What Can be Explored with the Voice Banking Market Study
 Gain Market Understanding
 Identify Growth Opportunities
 Analyze and Measure the Global Voice Banking Market by Identifying Investment across various Industry Verticals
 Understand the Trends that will drive Future Changes in Voice Banking
 Understand the Competitive Scenario
- Track Right Markets
- Identify the Right Verticals

Research Methodology:
The top-down and bottom-up approaches are used to estimate and validate the size of the Global Voice Banking market.
In order to reach an exhaustive list of functional and relevant players various industry classification standards are closely followed such as NAICS, ICB, SIC to penetrate deep in important geographies by players and a thorough validation test is conducted to reach most relevant players for survey in Voice Banking market.
In order to make priority list sorting is done based on revenue generated based on latest reporting with the help of paid databases such as Factiva, Bloomberg etc.
Finally the questionnaire is set and specifically designed to address all the necessities for primary data collection after getting prior appointment by targeting key target audience that includes Banking Sectors and Government Bodies.
This helps us to gather the data related to players revenue, operating cycle and expense, profit along with product or service growth etc.
Almost 70-80% of data is collected through primary medium and further validation is done through various secondary sources that includes Regulators, World Bank, Association, Company Website, SEC filings, OTC BB, USPTO, EPO, Annual reports, press releases etc.

Report Objectives / Segmentation Covered

By Application
  • Banks
  • NBFCs
  • Credit Unions
  • Others
By Deployment Mode
  • On-Premise
  • Cloud

By Technology
  • Machine Learning
  • Deep Learning
  • Natural Language Processing
  • Others

By Component
  • Solution
  • Services

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increased Incorporation of Innovative Technologies such As the Development of Chatbots on WhatsApp or Apis for Digital Banking in Voice Banking Service
      • 3.2.2. The surge in Technology with AI to Make Human-To-Machine Communication
    • 3.3. Market Challenges
      • 3.3.1. Voice Banking Can Create Content Based False Information
      • 3.3.2. Increasing Issue of Data Privacy by Using Generative AI
    • 3.4. Market Trends
      • 3.4.1. Rising Technological Advances and Changes in Consumer Behaviour
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Voice Banking, by Application, Deployment Mode, Technology, Component and Region (value) (2017-2022)
    • 5.1. Introduction
    • 5.2. Global Voice Banking (Value)
      • 5.2.1. Global Voice Banking by: Application (Value)
        • 5.2.1.1. Banks
        • 5.2.1.2. NBFCs
        • 5.2.1.3. Credit Unions
        • 5.2.1.4. Others
      • 5.2.2. Global Voice Banking by: Deployment Mode (Value)
        • 5.2.2.1. On-Premise
        • 5.2.2.2. Cloud
      • 5.2.3. Global Voice Banking by: Technology (Value)
        • 5.2.3.1. Machine Learning
        • 5.2.3.2. Deep Learning
        • 5.2.3.3. Natural Language Processing
        • 5.2.3.4. Others
      • 5.2.4. Global Voice Banking by: Component (Value)
        • 5.2.4.1. Solution
        • 5.2.4.2. Services
      • 5.2.5. Global Voice Banking Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
  • 6. Voice Banking: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2022)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. HSBC (United Kingdom)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. NatWest Group (United Kingdom)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. IndusInd Bank (India)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. BankBuddy (India)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Central 1 Credit Union (Canada)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. ICICI bank (India)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. United Bank of India (India)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. DBS Bank (Singapore)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Acapela Group. (Belgium)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Emirates NBD Bank (UAE)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Voice Banking Sale, by Application, Deployment Mode, Technology, Component and Region (value) (2023-2028)
    • 7.1. Introduction
    • 7.2. Global Voice Banking (Value)
      • 7.2.1. Global Voice Banking by: Application (Value)
        • 7.2.1.1. Banks
        • 7.2.1.2. NBFCs
        • 7.2.1.3. Credit Unions
        • 7.2.1.4. Others
      • 7.2.2. Global Voice Banking by: Deployment Mode (Value)
        • 7.2.2.1. On-Premise
        • 7.2.2.2. Cloud
      • 7.2.3. Global Voice Banking by: Technology (Value)
        • 7.2.3.1. Machine Learning
        • 7.2.3.2. Deep Learning
        • 7.2.3.3. Natural Language Processing
        • 7.2.3.4. Others
      • 7.2.4. Global Voice Banking by: Component (Value)
        • 7.2.4.1. Solution
        • 7.2.4.2. Services
      • 7.2.5. Global Voice Banking Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Voice Banking: by Application(USD Million)
  • Table 2. Voice Banking Banks , by Region USD Million (2017-2022)
  • Table 3. Voice Banking NBFCs , by Region USD Million (2017-2022)
  • Table 4. Voice Banking Credit Unions , by Region USD Million (2017-2022)
  • Table 5. Voice Banking Others , by Region USD Million (2017-2022)
  • Table 6. Voice Banking: by Deployment Mode(USD Million)
  • Table 7. Voice Banking On-Premise , by Region USD Million (2017-2022)
  • Table 8. Voice Banking Cloud , by Region USD Million (2017-2022)
  • Table 9. Voice Banking: by Technology(USD Million)
  • Table 10. Voice Banking Machine Learning , by Region USD Million (2017-2022)
  • Table 11. Voice Banking Deep Learning , by Region USD Million (2017-2022)
  • Table 12. Voice Banking Natural Language Processing , by Region USD Million (2017-2022)
  • Table 13. Voice Banking Others , by Region USD Million (2017-2022)
  • Table 14. Voice Banking: by Component(USD Million)
  • Table 15. Voice Banking Solution , by Region USD Million (2017-2022)
  • Table 16. Voice Banking Services , by Region USD Million (2017-2022)
  • Table 17. South America Voice Banking, by Country USD Million (2017-2022)
  • Table 18. South America Voice Banking, by Application USD Million (2017-2022)
  • Table 19. South America Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 20. South America Voice Banking, by Technology USD Million (2017-2022)
  • Table 21. South America Voice Banking, by Component USD Million (2017-2022)
  • Table 22. Brazil Voice Banking, by Application USD Million (2017-2022)
  • Table 23. Brazil Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 24. Brazil Voice Banking, by Technology USD Million (2017-2022)
  • Table 25. Brazil Voice Banking, by Component USD Million (2017-2022)
  • Table 26. Argentina Voice Banking, by Application USD Million (2017-2022)
  • Table 27. Argentina Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 28. Argentina Voice Banking, by Technology USD Million (2017-2022)
  • Table 29. Argentina Voice Banking, by Component USD Million (2017-2022)
  • Table 30. Rest of South America Voice Banking, by Application USD Million (2017-2022)
  • Table 31. Rest of South America Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 32. Rest of South America Voice Banking, by Technology USD Million (2017-2022)
  • Table 33. Rest of South America Voice Banking, by Component USD Million (2017-2022)
  • Table 34. Asia Pacific Voice Banking, by Country USD Million (2017-2022)
  • Table 35. Asia Pacific Voice Banking, by Application USD Million (2017-2022)
  • Table 36. Asia Pacific Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 37. Asia Pacific Voice Banking, by Technology USD Million (2017-2022)
  • Table 38. Asia Pacific Voice Banking, by Component USD Million (2017-2022)
  • Table 39. China Voice Banking, by Application USD Million (2017-2022)
  • Table 40. China Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 41. China Voice Banking, by Technology USD Million (2017-2022)
  • Table 42. China Voice Banking, by Component USD Million (2017-2022)
  • Table 43. Japan Voice Banking, by Application USD Million (2017-2022)
  • Table 44. Japan Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 45. Japan Voice Banking, by Technology USD Million (2017-2022)
  • Table 46. Japan Voice Banking, by Component USD Million (2017-2022)
  • Table 47. India Voice Banking, by Application USD Million (2017-2022)
  • Table 48. India Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 49. India Voice Banking, by Technology USD Million (2017-2022)
  • Table 50. India Voice Banking, by Component USD Million (2017-2022)
  • Table 51. South Korea Voice Banking, by Application USD Million (2017-2022)
  • Table 52. South Korea Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 53. South Korea Voice Banking, by Technology USD Million (2017-2022)
  • Table 54. South Korea Voice Banking, by Component USD Million (2017-2022)
  • Table 55. Taiwan Voice Banking, by Application USD Million (2017-2022)
  • Table 56. Taiwan Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 57. Taiwan Voice Banking, by Technology USD Million (2017-2022)
  • Table 58. Taiwan Voice Banking, by Component USD Million (2017-2022)
  • Table 59. Australia Voice Banking, by Application USD Million (2017-2022)
  • Table 60. Australia Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 61. Australia Voice Banking, by Technology USD Million (2017-2022)
  • Table 62. Australia Voice Banking, by Component USD Million (2017-2022)
  • Table 63. Rest of Asia-Pacific Voice Banking, by Application USD Million (2017-2022)
  • Table 64. Rest of Asia-Pacific Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 65. Rest of Asia-Pacific Voice Banking, by Technology USD Million (2017-2022)
  • Table 66. Rest of Asia-Pacific Voice Banking, by Component USD Million (2017-2022)
  • Table 67. Europe Voice Banking, by Country USD Million (2017-2022)
  • Table 68. Europe Voice Banking, by Application USD Million (2017-2022)
  • Table 69. Europe Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 70. Europe Voice Banking, by Technology USD Million (2017-2022)
  • Table 71. Europe Voice Banking, by Component USD Million (2017-2022)
  • Table 72. Germany Voice Banking, by Application USD Million (2017-2022)
  • Table 73. Germany Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 74. Germany Voice Banking, by Technology USD Million (2017-2022)
  • Table 75. Germany Voice Banking, by Component USD Million (2017-2022)
  • Table 76. France Voice Banking, by Application USD Million (2017-2022)
  • Table 77. France Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 78. France Voice Banking, by Technology USD Million (2017-2022)
  • Table 79. France Voice Banking, by Component USD Million (2017-2022)
  • Table 80. Italy Voice Banking, by Application USD Million (2017-2022)
  • Table 81. Italy Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 82. Italy Voice Banking, by Technology USD Million (2017-2022)
  • Table 83. Italy Voice Banking, by Component USD Million (2017-2022)
  • Table 84. United Kingdom Voice Banking, by Application USD Million (2017-2022)
  • Table 85. United Kingdom Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 86. United Kingdom Voice Banking, by Technology USD Million (2017-2022)
  • Table 87. United Kingdom Voice Banking, by Component USD Million (2017-2022)
  • Table 88. Netherlands Voice Banking, by Application USD Million (2017-2022)
  • Table 89. Netherlands Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 90. Netherlands Voice Banking, by Technology USD Million (2017-2022)
  • Table 91. Netherlands Voice Banking, by Component USD Million (2017-2022)
  • Table 92. Rest of Europe Voice Banking, by Application USD Million (2017-2022)
  • Table 93. Rest of Europe Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 94. Rest of Europe Voice Banking, by Technology USD Million (2017-2022)
  • Table 95. Rest of Europe Voice Banking, by Component USD Million (2017-2022)
  • Table 96. MEA Voice Banking, by Country USD Million (2017-2022)
  • Table 97. MEA Voice Banking, by Application USD Million (2017-2022)
  • Table 98. MEA Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 99. MEA Voice Banking, by Technology USD Million (2017-2022)
  • Table 100. MEA Voice Banking, by Component USD Million (2017-2022)
  • Table 101. Middle East Voice Banking, by Application USD Million (2017-2022)
  • Table 102. Middle East Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 103. Middle East Voice Banking, by Technology USD Million (2017-2022)
  • Table 104. Middle East Voice Banking, by Component USD Million (2017-2022)
  • Table 105. Africa Voice Banking, by Application USD Million (2017-2022)
  • Table 106. Africa Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 107. Africa Voice Banking, by Technology USD Million (2017-2022)
  • Table 108. Africa Voice Banking, by Component USD Million (2017-2022)
  • Table 109. North America Voice Banking, by Country USD Million (2017-2022)
  • Table 110. North America Voice Banking, by Application USD Million (2017-2022)
  • Table 111. North America Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 112. North America Voice Banking, by Technology USD Million (2017-2022)
  • Table 113. North America Voice Banking, by Component USD Million (2017-2022)
  • Table 114. United States Voice Banking, by Application USD Million (2017-2022)
  • Table 115. United States Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 116. United States Voice Banking, by Technology USD Million (2017-2022)
  • Table 117. United States Voice Banking, by Component USD Million (2017-2022)
  • Table 118. Canada Voice Banking, by Application USD Million (2017-2022)
  • Table 119. Canada Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 120. Canada Voice Banking, by Technology USD Million (2017-2022)
  • Table 121. Canada Voice Banking, by Component USD Million (2017-2022)
  • Table 122. Mexico Voice Banking, by Application USD Million (2017-2022)
  • Table 123. Mexico Voice Banking, by Deployment Mode USD Million (2017-2022)
  • Table 124. Mexico Voice Banking, by Technology USD Million (2017-2022)
  • Table 125. Mexico Voice Banking, by Component USD Million (2017-2022)
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Voice Banking: by Application(USD Million)
  • Table 137. Voice Banking Banks , by Region USD Million (2023-2028)
  • Table 138. Voice Banking NBFCs , by Region USD Million (2023-2028)
  • Table 139. Voice Banking Credit Unions , by Region USD Million (2023-2028)
  • Table 140. Voice Banking Others , by Region USD Million (2023-2028)
  • Table 141. Voice Banking: by Deployment Mode(USD Million)
  • Table 142. Voice Banking On-Premise , by Region USD Million (2023-2028)
  • Table 143. Voice Banking Cloud , by Region USD Million (2023-2028)
  • Table 144. Voice Banking: by Technology(USD Million)
  • Table 145. Voice Banking Machine Learning , by Region USD Million (2023-2028)
  • Table 146. Voice Banking Deep Learning , by Region USD Million (2023-2028)
  • Table 147. Voice Banking Natural Language Processing , by Region USD Million (2023-2028)
  • Table 148. Voice Banking Others , by Region USD Million (2023-2028)
  • Table 149. Voice Banking: by Component(USD Million)
  • Table 150. Voice Banking Solution , by Region USD Million (2023-2028)
  • Table 151. Voice Banking Services , by Region USD Million (2023-2028)
  • Table 152. South America Voice Banking, by Country USD Million (2023-2028)
  • Table 153. South America Voice Banking, by Application USD Million (2023-2028)
  • Table 154. South America Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 155. South America Voice Banking, by Technology USD Million (2023-2028)
  • Table 156. South America Voice Banking, by Component USD Million (2023-2028)
  • Table 157. Brazil Voice Banking, by Application USD Million (2023-2028)
  • Table 158. Brazil Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 159. Brazil Voice Banking, by Technology USD Million (2023-2028)
  • Table 160. Brazil Voice Banking, by Component USD Million (2023-2028)
  • Table 161. Argentina Voice Banking, by Application USD Million (2023-2028)
  • Table 162. Argentina Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 163. Argentina Voice Banking, by Technology USD Million (2023-2028)
  • Table 164. Argentina Voice Banking, by Component USD Million (2023-2028)
  • Table 165. Rest of South America Voice Banking, by Application USD Million (2023-2028)
  • Table 166. Rest of South America Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 167. Rest of South America Voice Banking, by Technology USD Million (2023-2028)
  • Table 168. Rest of South America Voice Banking, by Component USD Million (2023-2028)
  • Table 169. Asia Pacific Voice Banking, by Country USD Million (2023-2028)
  • Table 170. Asia Pacific Voice Banking, by Application USD Million (2023-2028)
  • Table 171. Asia Pacific Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 172. Asia Pacific Voice Banking, by Technology USD Million (2023-2028)
  • Table 173. Asia Pacific Voice Banking, by Component USD Million (2023-2028)
  • Table 174. China Voice Banking, by Application USD Million (2023-2028)
  • Table 175. China Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 176. China Voice Banking, by Technology USD Million (2023-2028)
  • Table 177. China Voice Banking, by Component USD Million (2023-2028)
  • Table 178. Japan Voice Banking, by Application USD Million (2023-2028)
  • Table 179. Japan Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 180. Japan Voice Banking, by Technology USD Million (2023-2028)
  • Table 181. Japan Voice Banking, by Component USD Million (2023-2028)
  • Table 182. India Voice Banking, by Application USD Million (2023-2028)
  • Table 183. India Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 184. India Voice Banking, by Technology USD Million (2023-2028)
  • Table 185. India Voice Banking, by Component USD Million (2023-2028)
  • Table 186. South Korea Voice Banking, by Application USD Million (2023-2028)
  • Table 187. South Korea Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 188. South Korea Voice Banking, by Technology USD Million (2023-2028)
  • Table 189. South Korea Voice Banking, by Component USD Million (2023-2028)
  • Table 190. Taiwan Voice Banking, by Application USD Million (2023-2028)
  • Table 191. Taiwan Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 192. Taiwan Voice Banking, by Technology USD Million (2023-2028)
  • Table 193. Taiwan Voice Banking, by Component USD Million (2023-2028)
  • Table 194. Australia Voice Banking, by Application USD Million (2023-2028)
  • Table 195. Australia Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 196. Australia Voice Banking, by Technology USD Million (2023-2028)
  • Table 197. Australia Voice Banking, by Component USD Million (2023-2028)
  • Table 198. Rest of Asia-Pacific Voice Banking, by Application USD Million (2023-2028)
  • Table 199. Rest of Asia-Pacific Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 200. Rest of Asia-Pacific Voice Banking, by Technology USD Million (2023-2028)
  • Table 201. Rest of Asia-Pacific Voice Banking, by Component USD Million (2023-2028)
  • Table 202. Europe Voice Banking, by Country USD Million (2023-2028)
  • Table 203. Europe Voice Banking, by Application USD Million (2023-2028)
  • Table 204. Europe Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 205. Europe Voice Banking, by Technology USD Million (2023-2028)
  • Table 206. Europe Voice Banking, by Component USD Million (2023-2028)
  • Table 207. Germany Voice Banking, by Application USD Million (2023-2028)
  • Table 208. Germany Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 209. Germany Voice Banking, by Technology USD Million (2023-2028)
  • Table 210. Germany Voice Banking, by Component USD Million (2023-2028)
  • Table 211. France Voice Banking, by Application USD Million (2023-2028)
  • Table 212. France Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 213. France Voice Banking, by Technology USD Million (2023-2028)
  • Table 214. France Voice Banking, by Component USD Million (2023-2028)
  • Table 215. Italy Voice Banking, by Application USD Million (2023-2028)
  • Table 216. Italy Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 217. Italy Voice Banking, by Technology USD Million (2023-2028)
  • Table 218. Italy Voice Banking, by Component USD Million (2023-2028)
  • Table 219. United Kingdom Voice Banking, by Application USD Million (2023-2028)
  • Table 220. United Kingdom Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 221. United Kingdom Voice Banking, by Technology USD Million (2023-2028)
  • Table 222. United Kingdom Voice Banking, by Component USD Million (2023-2028)
  • Table 223. Netherlands Voice Banking, by Application USD Million (2023-2028)
  • Table 224. Netherlands Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 225. Netherlands Voice Banking, by Technology USD Million (2023-2028)
  • Table 226. Netherlands Voice Banking, by Component USD Million (2023-2028)
  • Table 227. Rest of Europe Voice Banking, by Application USD Million (2023-2028)
  • Table 228. Rest of Europe Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 229. Rest of Europe Voice Banking, by Technology USD Million (2023-2028)
  • Table 230. Rest of Europe Voice Banking, by Component USD Million (2023-2028)
  • Table 231. MEA Voice Banking, by Country USD Million (2023-2028)
  • Table 232. MEA Voice Banking, by Application USD Million (2023-2028)
  • Table 233. MEA Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 234. MEA Voice Banking, by Technology USD Million (2023-2028)
  • Table 235. MEA Voice Banking, by Component USD Million (2023-2028)
  • Table 236. Middle East Voice Banking, by Application USD Million (2023-2028)
  • Table 237. Middle East Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 238. Middle East Voice Banking, by Technology USD Million (2023-2028)
  • Table 239. Middle East Voice Banking, by Component USD Million (2023-2028)
  • Table 240. Africa Voice Banking, by Application USD Million (2023-2028)
  • Table 241. Africa Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 242. Africa Voice Banking, by Technology USD Million (2023-2028)
  • Table 243. Africa Voice Banking, by Component USD Million (2023-2028)
  • Table 244. North America Voice Banking, by Country USD Million (2023-2028)
  • Table 245. North America Voice Banking, by Application USD Million (2023-2028)
  • Table 246. North America Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 247. North America Voice Banking, by Technology USD Million (2023-2028)
  • Table 248. North America Voice Banking, by Component USD Million (2023-2028)
  • Table 249. United States Voice Banking, by Application USD Million (2023-2028)
  • Table 250. United States Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 251. United States Voice Banking, by Technology USD Million (2023-2028)
  • Table 252. United States Voice Banking, by Component USD Million (2023-2028)
  • Table 253. Canada Voice Banking, by Application USD Million (2023-2028)
  • Table 254. Canada Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 255. Canada Voice Banking, by Technology USD Million (2023-2028)
  • Table 256. Canada Voice Banking, by Component USD Million (2023-2028)
  • Table 257. Mexico Voice Banking, by Application USD Million (2023-2028)
  • Table 258. Mexico Voice Banking, by Deployment Mode USD Million (2023-2028)
  • Table 259. Mexico Voice Banking, by Technology USD Million (2023-2028)
  • Table 260. Mexico Voice Banking, by Component USD Million (2023-2028)
  • Table 261. Research Programs/Design for This Report
  • Table 262. Key Data Information from Secondary Sources
  • Table 263. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Voice Banking: by Application USD Million (2017-2022)
  • Figure 5. Global Voice Banking: by Deployment Mode USD Million (2017-2022)
  • Figure 6. Global Voice Banking: by Technology USD Million (2017-2022)
  • Figure 7. Global Voice Banking: by Component USD Million (2017-2022)
  • Figure 8. South America Voice Banking Share (%), by Country
  • Figure 9. Asia Pacific Voice Banking Share (%), by Country
  • Figure 10. Europe Voice Banking Share (%), by Country
  • Figure 11. MEA Voice Banking Share (%), by Country
  • Figure 12. North America Voice Banking Share (%), by Country
  • Figure 13. Global Voice Banking share by Players 2022 (%)
  • Figure 14. Global Voice Banking share by Players (Top 3) 2022(%)
  • Figure 15. Global Voice Banking share by Players (Top 5) 2022(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. HSBC (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 18. HSBC (United Kingdom) Revenue: by Geography 2022
  • Figure 19. NatWest Group (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 20. NatWest Group (United Kingdom) Revenue: by Geography 2022
  • Figure 21. IndusInd Bank (India) Revenue, Net Income and Gross profit
  • Figure 22. IndusInd Bank (India) Revenue: by Geography 2022
  • Figure 23. BankBuddy (India) Revenue, Net Income and Gross profit
  • Figure 24. BankBuddy (India) Revenue: by Geography 2022
  • Figure 25. Central 1 Credit Union (Canada) Revenue, Net Income and Gross profit
  • Figure 26. Central 1 Credit Union (Canada) Revenue: by Geography 2022
  • Figure 27. ICICI bank (India) Revenue, Net Income and Gross profit
  • Figure 28. ICICI bank (India) Revenue: by Geography 2022
  • Figure 29. United Bank of India (India) Revenue, Net Income and Gross profit
  • Figure 30. United Bank of India (India) Revenue: by Geography 2022
  • Figure 31. DBS Bank (Singapore) Revenue, Net Income and Gross profit
  • Figure 32. DBS Bank (Singapore) Revenue: by Geography 2022
  • Figure 33. Acapela Group. (Belgium) Revenue, Net Income and Gross profit
  • Figure 34. Acapela Group. (Belgium) Revenue: by Geography 2022
  • Figure 35. Emirates NBD Bank (UAE) Revenue, Net Income and Gross profit
  • Figure 36. Emirates NBD Bank (UAE) Revenue: by Geography 2022
  • Figure 37. Global Voice Banking: by Application USD Million (2023-2028)
  • Figure 38. Global Voice Banking: by Deployment Mode USD Million (2023-2028)
  • Figure 39. Global Voice Banking: by Technology USD Million (2023-2028)
  • Figure 40. Global Voice Banking: by Component USD Million (2023-2028)
  • Figure 41. South America Voice Banking Share (%), by Country
  • Figure 42. Asia Pacific Voice Banking Share (%), by Country
  • Figure 43. Europe Voice Banking Share (%), by Country
  • Figure 44. MEA Voice Banking Share (%), by Country
  • Figure 45. North America Voice Banking Share (%), by Country
List of companies from research coverage that are profiled in the study
  • HSBC (United Kingdom)
  • NatWest Group (United Kingdom)
  • IndusInd Bank (India)
  • BankBuddy (India)
  • Central 1 Credit Union (Canada)
  • ICICI bank (India)
  • United Bank of India (India)
  • DBS Bank (Singapore)
  • Acapela Group. (Belgium)
  • Emirates NBD Bank (UAE)
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Key Highlights of Report


Apr 2023 236 Pages 64 Tables Base Year: 2022 Coverage: 15+ Companies; 18 Countries

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Global Voice Banking Market Quantitative research analysis
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Frequently Asked Questions (FAQ):

Top performing companies in the Global Voice Banking market are HSBC (United Kingdom), NatWest Group (United Kingdom), IndusInd Bank (India), BankBuddy (India), Central 1 Credit Union (Canada), ICICI bank (India), United Bank of India (India), DBS Bank (Singapore), Acapela Group. (Belgium) and Emirates NBD Bank (UAE), to name a few.
"Rising Technological Advances and Changes in Consumer Behaviour" is seen as one of major influencing trends for Voice Banking Market during projected period 2022-2028.

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