Live Chat Software Comprehensive Study by Type (Customer Service Live Chat Systems, Informational Service Live Chat Systems), Application (Marketing, Sales, Customer Care, Others) Players and Region - Global Market Outlook to 2027

Live Chat Software Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 7.2%  

  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Industry Background:
A software which enables the users to communicate with each other in a real time using compatible web interfaces. Live chat software allows the consumers to communicate or video chat a real time. Though, stronger internet connection is a prerequisite for live chat software market, due to the robust growth in internet connectivity will lead to generate significant revenues from the live chat software market. The chat software can be of two types including customer service live chat systems, informational service live chat systems.

AttributesDetails
Study Period2017-2027
Base Year2021
High Growth MarketAsia-Pacific
UnitValue (USD Billion)
Key Companies ProfiledLivePerson, Inc. (United States), Zendesk Inc. (United States), LogMeIn, Inc. (United States), Livechat, Inc. (United States), SnapEngage LLC (United States), comm100 (Canada), Freshdesk, Inc. (United States), Intercom (United States), JivoSite Inc. (United States) and Kayako, Inc. (United Kingdom)


According to AMA, the market for Live Chat Software is expected to register a CAGR of 7.2% during the forecast period to 2027. This growth is primarily driven by Increasing Prevalence of Smart Mobile Phones and Offer Consumerís Convenience leading to Maximized Loyalty and Service.

Globally, a noticeable market trend is evident Up Surging Internet Connectivity across the Globe The Internet Software & Services sector in the North America region has been increasing at a sustainable rate and further growth is expected to be witnessed over the forecast period, owing to the robust investments and expansion in production facilities in the region. Major Players, such as LivePerson, Inc. (United States), Zendesk Inc. (United States), LogMeIn, Inc. (United States), Livechat, Inc. (United States), SnapEngage LLC (United States), comm100 (Canada), Freshdesk, Inc. (United States), Intercom (United States), JivoSite Inc. (United States) and Kayako, Inc. (United Kingdom) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Key Developments in the Market:
On September 10th, 2018, Zendesk, Inc. has acquired FutureSimple Inc., which provides a base for building modern, easy-to-use sales force automation software designed to help salespeople do their jobs more effectively. Moreover, the company will sinvest in Baseís ongoing market growth and product development, focusing on existing customers and delivering products for smaller, fast-growing sales teams, expanding to larger organizations over time.
On December 5th, 2018, LivePerson Inc. which is a leading provider of conversational commerce solutions has launched Maven that is a conversational artificially intelligent and enables software developers to replace with the conventional websites. This will also minimize huge amount of numbers with personalized conversations over SMS, Facebook Messenger, WhatsApp, Google RCS Business Messaging, Amazon Alexa, and other popular messengers and voice assistants.

Live Chat Software Market Dynamics:
AttributesDetails
Growth Drivers
  • Increasing Prevalence of Smart Mobile Phones
  • Offer Consumerís Convenience leading to Maximized Loyalty and Service
Influencing Trends
  • Up Surging Internet Connectivity across the Globe
  • Introduction to Highly Automated Live Chat Software which includes number of features like live video conferencing and any others
Restraints
  • Lack of Standardization might hamper the Live Chat Software Market
  • Complex User Identification
Gaps & Opportunities
  • Continues increase in Web Mobile Self Services
  • Assists in Improving Customer Relationship Management


AMA Research follows a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcases the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyze the products and services offered by multiple players competing to increase their market share and presence.

Customization in the Report
AMA Research features not only specific market forecasts but also includes significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints in Live Chat Software Market
- Analysis about New Entrants in Live Chat Software Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis
- An Unbiased Perspective towards Market Performance & Indicators

Against this Challenging Backdrop, Live Chat Software Study Sheds Light on
— The Live Chat Software Market status quo and key characteristics. To end this, Analysts at AMA organize and took surveys of the Live Chat Software industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where Live Chat Software industry is heading and what are the top priorities. Insights are drawn from financial analysis, the survey, and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold the value they currently claim or capture the new addressable opportunity.

Report Objectives / Segmentation Covered

By Type
  • Customer Service Live Chat Systems
  • Informational Service Live Chat Systems
By Application
  • Marketing
  • Sales
  • Customer Care
  • Others
By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Increasing Prevalence of Smart Mobile Phones
      • 3.2.2. Offer Consumerís Convenience leading to Maximized Loyalty and Service
    • 3.3. Market Challenges
      • 3.3.1. Lack of Trustworthiness on Live Chatting Software
      • 3.3.2. Prerequisite of Internet Connectivity which is lacking in Underdeveloped Regions
    • 3.4. Market Trends
      • 3.4.1. Up Surging Internet Connectivity across the Globe
      • 3.4.2. Introduction to Highly Automated Live Chat Software which includes number of features like live video conferencing and any others
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Live Chat Software, by Type, Application and Region (value and price ) (2016-2021)
    • 5.1. Introduction
    • 5.2. Global Live Chat Software (Value)
      • 5.2.1. Global Live Chat Software by: Type (Value)
        • 5.2.1.1. Customer Service Live Chat Systems
        • 5.2.1.2. Informational Service Live Chat Systems
      • 5.2.2. Global Live Chat Software by: Application (Value)
        • 5.2.2.1. Marketing
        • 5.2.2.2. Sales
        • 5.2.2.3. Customer Care
        • 5.2.2.4. Others
      • 5.2.3. Global Live Chat Software Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Taiwan
          • 5.2.3.2.6. Australia
          • 5.2.3.2.7. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
    • 5.3. Global Live Chat Software (Price)
      • 5.3.1. Global Live Chat Software by: Type (Price)
  • 6. Live Chat Software: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2021)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. LivePerson, Inc. (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Zendesk Inc. (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. LogMeIn, Inc. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Livechat, Inc. (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. SnapEngage LLC (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Comm100 (Canada)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Freshdesk, Inc. (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Intercom (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. JivoSite Inc. (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Kayako, Inc. (United Kingdom)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Live Chat Software Sale, by Type, Application and Region (value and price ) (2022-2027)
    • 7.1. Introduction
    • 7.2. Global Live Chat Software (Value)
      • 7.2.1. Global Live Chat Software by: Type (Value)
        • 7.2.1.1. Customer Service Live Chat Systems
        • 7.2.1.2. Informational Service Live Chat Systems
      • 7.2.2. Global Live Chat Software by: Application (Value)
        • 7.2.2.1. Marketing
        • 7.2.2.2. Sales
        • 7.2.2.3. Customer Care
        • 7.2.2.4. Others
      • 7.2.3. Global Live Chat Software Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Taiwan
          • 7.2.3.2.6. Australia
          • 7.2.3.2.7. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
    • 7.3. Global Live Chat Software (Price)
      • 7.3.1. Global Live Chat Software by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Live Chat Software: by Type(USD Billion)
  • Table 2. Live Chat Software Customer Service Live Chat Systems , by Region USD Billion (2016-2021)
  • Table 3. Live Chat Software Informational Service Live Chat Systems , by Region USD Billion (2016-2021)
  • Table 4. Live Chat Software: by Application(USD Billion)
  • Table 5. Live Chat Software Marketing , by Region USD Billion (2016-2021)
  • Table 6. Live Chat Software Sales , by Region USD Billion (2016-2021)
  • Table 7. Live Chat Software Customer Care , by Region USD Billion (2016-2021)
  • Table 8. Live Chat Software Others , by Region USD Billion (2016-2021)
  • Table 9. South America Live Chat Software, by Country USD Billion (2016-2021)
  • Table 10. South America Live Chat Software, by Type USD Billion (2016-2021)
  • Table 11. South America Live Chat Software, by Application USD Billion (2016-2021)
  • Table 12. Brazil Live Chat Software, by Type USD Billion (2016-2021)
  • Table 13. Brazil Live Chat Software, by Application USD Billion (2016-2021)
  • Table 14. Argentina Live Chat Software, by Type USD Billion (2016-2021)
  • Table 15. Argentina Live Chat Software, by Application USD Billion (2016-2021)
  • Table 16. Rest of South America Live Chat Software, by Type USD Billion (2016-2021)
  • Table 17. Rest of South America Live Chat Software, by Application USD Billion (2016-2021)
  • Table 18. Asia Pacific Live Chat Software, by Country USD Billion (2016-2021)
  • Table 19. Asia Pacific Live Chat Software, by Type USD Billion (2016-2021)
  • Table 20. Asia Pacific Live Chat Software, by Application USD Billion (2016-2021)
  • Table 21. China Live Chat Software, by Type USD Billion (2016-2021)
  • Table 22. China Live Chat Software, by Application USD Billion (2016-2021)
  • Table 23. Japan Live Chat Software, by Type USD Billion (2016-2021)
  • Table 24. Japan Live Chat Software, by Application USD Billion (2016-2021)
  • Table 25. India Live Chat Software, by Type USD Billion (2016-2021)
  • Table 26. India Live Chat Software, by Application USD Billion (2016-2021)
  • Table 27. South Korea Live Chat Software, by Type USD Billion (2016-2021)
  • Table 28. South Korea Live Chat Software, by Application USD Billion (2016-2021)
  • Table 29. Taiwan Live Chat Software, by Type USD Billion (2016-2021)
  • Table 30. Taiwan Live Chat Software, by Application USD Billion (2016-2021)
  • Table 31. Australia Live Chat Software, by Type USD Billion (2016-2021)
  • Table 32. Australia Live Chat Software, by Application USD Billion (2016-2021)
  • Table 33. Rest of Asia-Pacific Live Chat Software, by Type USD Billion (2016-2021)
  • Table 34. Rest of Asia-Pacific Live Chat Software, by Application USD Billion (2016-2021)
  • Table 35. Europe Live Chat Software, by Country USD Billion (2016-2021)
  • Table 36. Europe Live Chat Software, by Type USD Billion (2016-2021)
  • Table 37. Europe Live Chat Software, by Application USD Billion (2016-2021)
  • Table 38. Germany Live Chat Software, by Type USD Billion (2016-2021)
  • Table 39. Germany Live Chat Software, by Application USD Billion (2016-2021)
  • Table 40. France Live Chat Software, by Type USD Billion (2016-2021)
  • Table 41. France Live Chat Software, by Application USD Billion (2016-2021)
  • Table 42. Italy Live Chat Software, by Type USD Billion (2016-2021)
  • Table 43. Italy Live Chat Software, by Application USD Billion (2016-2021)
  • Table 44. United Kingdom Live Chat Software, by Type USD Billion (2016-2021)
  • Table 45. United Kingdom Live Chat Software, by Application USD Billion (2016-2021)
  • Table 46. Netherlands Live Chat Software, by Type USD Billion (2016-2021)
  • Table 47. Netherlands Live Chat Software, by Application USD Billion (2016-2021)
  • Table 48. Rest of Europe Live Chat Software, by Type USD Billion (2016-2021)
  • Table 49. Rest of Europe Live Chat Software, by Application USD Billion (2016-2021)
  • Table 50. MEA Live Chat Software, by Country USD Billion (2016-2021)
  • Table 51. MEA Live Chat Software, by Type USD Billion (2016-2021)
  • Table 52. MEA Live Chat Software, by Application USD Billion (2016-2021)
  • Table 53. Middle East Live Chat Software, by Type USD Billion (2016-2021)
  • Table 54. Middle East Live Chat Software, by Application USD Billion (2016-2021)
  • Table 55. Africa Live Chat Software, by Type USD Billion (2016-2021)
  • Table 56. Africa Live Chat Software, by Application USD Billion (2016-2021)
  • Table 57. North America Live Chat Software, by Country USD Billion (2016-2021)
  • Table 58. North America Live Chat Software, by Type USD Billion (2016-2021)
  • Table 59. North America Live Chat Software, by Application USD Billion (2016-2021)
  • Table 60. United States Live Chat Software, by Type USD Billion (2016-2021)
  • Table 61. United States Live Chat Software, by Application USD Billion (2016-2021)
  • Table 62. Canada Live Chat Software, by Type USD Billion (2016-2021)
  • Table 63. Canada Live Chat Software, by Application USD Billion (2016-2021)
  • Table 64. Mexico Live Chat Software, by Type USD Billion (2016-2021)
  • Table 65. Mexico Live Chat Software, by Application USD Billion (2016-2021)
  • Table 66. Live Chat Software: by Type(USD/Units)
  • Table 67. Company Basic Information, Sales Area and Its Competitors
  • Table 68. Company Basic Information, Sales Area and Its Competitors
  • Table 69. Company Basic Information, Sales Area and Its Competitors
  • Table 70. Company Basic Information, Sales Area and Its Competitors
  • Table 71. Company Basic Information, Sales Area and Its Competitors
  • Table 72. Company Basic Information, Sales Area and Its Competitors
  • Table 73. Company Basic Information, Sales Area and Its Competitors
  • Table 74. Company Basic Information, Sales Area and Its Competitors
  • Table 75. Company Basic Information, Sales Area and Its Competitors
  • Table 76. Company Basic Information, Sales Area and Its Competitors
  • Table 77. Live Chat Software: by Type(USD Billion)
  • Table 78. Live Chat Software Customer Service Live Chat Systems , by Region USD Billion (2022-2027)
  • Table 79. Live Chat Software Informational Service Live Chat Systems , by Region USD Billion (2022-2027)
  • Table 80. Live Chat Software: by Application(USD Billion)
  • Table 81. Live Chat Software Marketing , by Region USD Billion (2022-2027)
  • Table 82. Live Chat Software Sales , by Region USD Billion (2022-2027)
  • Table 83. Live Chat Software Customer Care , by Region USD Billion (2022-2027)
  • Table 84. Live Chat Software Others , by Region USD Billion (2022-2027)
  • Table 85. South America Live Chat Software, by Country USD Billion (2022-2027)
  • Table 86. South America Live Chat Software, by Type USD Billion (2022-2027)
  • Table 87. South America Live Chat Software, by Application USD Billion (2022-2027)
  • Table 88. Brazil Live Chat Software, by Type USD Billion (2022-2027)
  • Table 89. Brazil Live Chat Software, by Application USD Billion (2022-2027)
  • Table 90. Argentina Live Chat Software, by Type USD Billion (2022-2027)
  • Table 91. Argentina Live Chat Software, by Application USD Billion (2022-2027)
  • Table 92. Rest of South America Live Chat Software, by Type USD Billion (2022-2027)
  • Table 93. Rest of South America Live Chat Software, by Application USD Billion (2022-2027)
  • Table 94. Asia Pacific Live Chat Software, by Country USD Billion (2022-2027)
  • Table 95. Asia Pacific Live Chat Software, by Type USD Billion (2022-2027)
  • Table 96. Asia Pacific Live Chat Software, by Application USD Billion (2022-2027)
  • Table 97. China Live Chat Software, by Type USD Billion (2022-2027)
  • Table 98. China Live Chat Software, by Application USD Billion (2022-2027)
  • Table 99. Japan Live Chat Software, by Type USD Billion (2022-2027)
  • Table 100. Japan Live Chat Software, by Application USD Billion (2022-2027)
  • Table 101. India Live Chat Software, by Type USD Billion (2022-2027)
  • Table 102. India Live Chat Software, by Application USD Billion (2022-2027)
  • Table 103. South Korea Live Chat Software, by Type USD Billion (2022-2027)
  • Table 104. South Korea Live Chat Software, by Application USD Billion (2022-2027)
  • Table 105. Taiwan Live Chat Software, by Type USD Billion (2022-2027)
  • Table 106. Taiwan Live Chat Software, by Application USD Billion (2022-2027)
  • Table 107. Australia Live Chat Software, by Type USD Billion (2022-2027)
  • Table 108. Australia Live Chat Software, by Application USD Billion (2022-2027)
  • Table 109. Rest of Asia-Pacific Live Chat Software, by Type USD Billion (2022-2027)
  • Table 110. Rest of Asia-Pacific Live Chat Software, by Application USD Billion (2022-2027)
  • Table 111. Europe Live Chat Software, by Country USD Billion (2022-2027)
  • Table 112. Europe Live Chat Software, by Type USD Billion (2022-2027)
  • Table 113. Europe Live Chat Software, by Application USD Billion (2022-2027)
  • Table 114. Germany Live Chat Software, by Type USD Billion (2022-2027)
  • Table 115. Germany Live Chat Software, by Application USD Billion (2022-2027)
  • Table 116. France Live Chat Software, by Type USD Billion (2022-2027)
  • Table 117. France Live Chat Software, by Application USD Billion (2022-2027)
  • Table 118. Italy Live Chat Software, by Type USD Billion (2022-2027)
  • Table 119. Italy Live Chat Software, by Application USD Billion (2022-2027)
  • Table 120. United Kingdom Live Chat Software, by Type USD Billion (2022-2027)
  • Table 121. United Kingdom Live Chat Software, by Application USD Billion (2022-2027)
  • Table 122. Netherlands Live Chat Software, by Type USD Billion (2022-2027)
  • Table 123. Netherlands Live Chat Software, by Application USD Billion (2022-2027)
  • Table 124. Rest of Europe Live Chat Software, by Type USD Billion (2022-2027)
  • Table 125. Rest of Europe Live Chat Software, by Application USD Billion (2022-2027)
  • Table 126. MEA Live Chat Software, by Country USD Billion (2022-2027)
  • Table 127. MEA Live Chat Software, by Type USD Billion (2022-2027)
  • Table 128. MEA Live Chat Software, by Application USD Billion (2022-2027)
  • Table 129. Middle East Live Chat Software, by Type USD Billion (2022-2027)
  • Table 130. Middle East Live Chat Software, by Application USD Billion (2022-2027)
  • Table 131. Africa Live Chat Software, by Type USD Billion (2022-2027)
  • Table 132. Africa Live Chat Software, by Application USD Billion (2022-2027)
  • Table 133. North America Live Chat Software, by Country USD Billion (2022-2027)
  • Table 134. North America Live Chat Software, by Type USD Billion (2022-2027)
  • Table 135. North America Live Chat Software, by Application USD Billion (2022-2027)
  • Table 136. United States Live Chat Software, by Type USD Billion (2022-2027)
  • Table 137. United States Live Chat Software, by Application USD Billion (2022-2027)
  • Table 138. Canada Live Chat Software, by Type USD Billion (2022-2027)
  • Table 139. Canada Live Chat Software, by Application USD Billion (2022-2027)
  • Table 140. Mexico Live Chat Software, by Type USD Billion (2022-2027)
  • Table 141. Mexico Live Chat Software, by Application USD Billion (2022-2027)
  • Table 142. Live Chat Software: by Type(USD/Units)
  • Table 143. Research Programs/Design for This Report
  • Table 144. Key Data Information from Secondary Sources
  • Table 145. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Live Chat Software: by Type USD Billion (2016-2021)
  • Figure 5. Global Live Chat Software: by Application USD Billion (2016-2021)
  • Figure 6. South America Live Chat Software Share (%), by Country
  • Figure 7. Asia Pacific Live Chat Software Share (%), by Country
  • Figure 8. Europe Live Chat Software Share (%), by Country
  • Figure 9. MEA Live Chat Software Share (%), by Country
  • Figure 10. North America Live Chat Software Share (%), by Country
  • Figure 11. Global Live Chat Software: by Type USD/Units (2016-2021)
  • Figure 12. Global Live Chat Software share by Players 2021 (%)
  • Figure 13. Global Live Chat Software share by Players (Top 3) 2021(%)
  • Figure 14. Global Live Chat Software share by Players (Top 5) 2021(%)
  • Figure 15. BCG Matrix for key Companies
  • Figure 16. LivePerson, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 17. LivePerson, Inc. (United States) Revenue: by Geography 2021
  • Figure 18. Zendesk Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 19. Zendesk Inc. (United States) Revenue: by Geography 2021
  • Figure 20. LogMeIn, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 21. LogMeIn, Inc. (United States) Revenue: by Geography 2021
  • Figure 22. Livechat, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 23. Livechat, Inc. (United States) Revenue: by Geography 2021
  • Figure 24. SnapEngage LLC (United States) Revenue, Net Income and Gross profit
  • Figure 25. SnapEngage LLC (United States) Revenue: by Geography 2021
  • Figure 26. Comm100 (Canada) Revenue, Net Income and Gross profit
  • Figure 27. Comm100 (Canada) Revenue: by Geography 2021
  • Figure 28. Freshdesk, Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 29. Freshdesk, Inc. (United States) Revenue: by Geography 2021
  • Figure 30. Intercom (United States) Revenue, Net Income and Gross profit
  • Figure 31. Intercom (United States) Revenue: by Geography 2021
  • Figure 32. JivoSite Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 33. JivoSite Inc. (United States) Revenue: by Geography 2021
  • Figure 34. Kayako, Inc. (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 35. Kayako, Inc. (United Kingdom) Revenue: by Geography 2021
  • Figure 36. Global Live Chat Software: by Type USD Billion (2022-2027)
  • Figure 37. Global Live Chat Software: by Application USD Billion (2022-2027)
  • Figure 38. South America Live Chat Software Share (%), by Country
  • Figure 39. Asia Pacific Live Chat Software Share (%), by Country
  • Figure 40. Europe Live Chat Software Share (%), by Country
  • Figure 41. MEA Live Chat Software Share (%), by Country
  • Figure 42. North America Live Chat Software Share (%), by Country
  • Figure 43. Global Live Chat Software: by Type USD/Units (2022-2027)
List of companies from research coverage that are profiled in the study
  • LivePerson, Inc. (United States)
  • Zendesk Inc. (United States)
  • LogMeIn, Inc. (United States)
  • Livechat, Inc. (United States)
  • SnapEngage LLC (United States)
  • comm100 (Canada)
  • Freshdesk, Inc. (United States)
  • Intercom (United States)
  • JivoSite Inc. (United States)
  • Kayako, Inc. (United Kingdom)
Additional players considered in the study are as follows:
Olark (United States) , Woopra, Inc. (United States) , Provide Support LLC. (United States)
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Key Highlights of Report


Jul 2022 150 Pages 69 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Frequently Asked Questions (FAQ):

Top performing companies in the Global Live Chat Software market are LivePerson, Inc. (United States), Zendesk Inc. (United States), LogMeIn, Inc. (United States), Livechat, Inc. (United States), SnapEngage LLC (United States), comm100 (Canada), Freshdesk, Inc. (United States), Intercom (United States), JivoSite Inc. (United States) and Kayako, Inc. (United Kingdom), to name a few.
North America is dominating the Live Chat Software Market.
"Lack of Trustworthiness on Live Chatting Software " is seen as one of major challenge by many Industry Players of Live Chat Software Market
The Live Chat Software market study includes a random mix of players, including both market leaders and some top growing emerging players. Connect with our sales executive to get complete companies available in our research coverage.
The Live Chat Software market is expected to see a steady growth rate during projected year 2021 to 2027.

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