Global Insurance Business Process Outsourcing

Insurance Business Process Outsourcing Comprehensive Study by Type (Development, Marketing, Administration, Asset Management, Claims Management), Application (Property and Casualty, Life and Pension), BPO Type (Domestic, International), Insurer Type (Private, Public) Players and Region - Global Market Outlook to 2030

Insurance Business Process Outsourcing Market by XX Submarkets | Forecast Years 2024-2030  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
About Insurance Business Process Outsourcing
Insurance business process outsourcing is nothing but outsourced insurance process services by an insurer to business outsourcing companies. The services are not limited to data entry, but cover all back-office support services including policy management, commission management, insurance agency management, claims processing, new business services, accounting services, legal services to the insurance business and other custom back-office services. Insurance companies do require indefinite insurance back-office services to effectively manage their core business functions in order to achieve their business targets. Insurance BPO is in Trend since 2003 and its demand is increasing day by day due to increased queries, competition, and technology.

AttributesDetails
Study Period2018-2030
Base Year2023
UnitValue (USD Million)


The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Analyst at AMA Research estimates that United States and Indian Players will contribute the maximum growth to Global Insurance Business Process Outsourcing market throughout the forecasted period. Established and emerging Players should take a closer view at their existing organizations and reinvent traditional business and operating models to adapt to the future.

Serco Group (United Kingdom), TCS (India), Cognizant (United States), MphasiS (India), Accenture (Ireland), EXL Service (United States), Atos Syntel (United States), iGate (United States), Dell (United States) and Infosys (India) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research coverage are Xchanging (United Kingdom), Xerox (United States), Sutherland Global Services (United States), WNS Global Services (India), Genpact (United States), Tech Mahindra (India), Hinduja Global Solution (India), Capita (United Kingdom), Wipro (India), Firstsource Solutions (India), HCL Technologies (India) and Outsource2india (India).

Segmentation Overview
AMA Research has segmented the market of Global Insurance Business Process Outsourcing market by Type (Development, Marketing, Administration, Asset Management and Claims Management), Application (Property and Casualty and Life and Pension) and Region.



On the basis of geography, the market of Insurance Business Process Outsourcing has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by BPO Type, the sub-segment i.e. Domestic will boost the Insurance Business Process Outsourcing market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by Insurer Type, the sub-segment i.e. Private will boost the Insurance Business Process Outsourcing market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

Influencing Trend:
P&C Insurance BPO is Gaining Traction and A Rising Tide of Robotic Process Automation

Market Growth Drivers:
Ever-Increasing Customer Demands for Best-In-Class Services, The Cut Throat Competition in the Insurance Sector Has Given Rise to Various Operational Challenges Such As Improving Turnover Ratios and Their Activity, The Growing Insurance Industry Worldwide Driving the Demand for Outsourcing Services and Insurance Companies are More Focusing on Customer Experience

Challenges:
Some insurance processes are intricate and require deep industry knowledge.

Restraints:
Stringent Regulations over Customer Data Security

Opportunities:
Rising Demand of Insurance BPO in Emerging Countries

On 10 Feb 2016, RSA, the leading international insurer, has extended its relationship with Accenture, selecting the company as its preferred supplier for insurance business process outsourcing (BPO) services for an additional six years to 2021. Under the new contract, Accenture will provide RSA UK with back-office administration and customer support services across its sales, service, claims and finance operations, supporting both direct customer and intermediated businesses. Accenture will also identify additional opportunities for standardization, automation and cross-training to help RSA deliver a superior customer-focused operation.


Key Target Audience
Insurance BPO Service Providers, Industry Associations, Potential Investors, Regulatory & Government Bodies, End Users and Others

About Approach
To evaluate and validate the market size various sources including primary and secondary analysis is utilized. AMA Research follows regulatory standards such as NAICS/SIC/ICB/TRCB, to have a better understanding of the market. The market study is conducted on basis of more than 200 companies dealing in the market regional as well as global areas with the purpose to understand the companies positioning regarding the market value, volume, and their market share for regional as well as global.

Further to bring relevance specific to any niche market we set and apply a number of criteria like Geographic Footprints, Regional Segments of Revenue, Operational Centres, etc. The next step is to finalize a team (In-House + Data Agencies) who then starts collecting C & D level executives and profiles, Industry experts, Opinion leaders, etc., and work towards appointment generation.

The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, the analyst team keeps preparing a set of questionnaires, and after getting the appointee list; the target audience is then tapped and segregated with various mediums and channels that are feasible for making connections that including email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey, etc.

Report Objectives / Segmentation Covered

By Type
  • Development
  • Marketing
  • Administration
  • Asset Management
  • Claims Management
By Application
  • Property and Casualty
  • Life and Pension
By BPO Type
  • Domestic
  • International

By Insurer Type
  • Private
  • Public

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Ever-Increasing Customer Demands for Best-In-Class Services
      • 3.2.2. The Cut Throat Competition in the Insurance Sector Has Given Rise to Various Operational Challenges Such As Improving Turnover Ratios and Their Activity
      • 3.2.3. The Growing Insurance Industry Worldwide Driving the Demand for Outsourcing Services
      • 3.2.4. Insurance Companies are More Focusing on Customer Experience
    • 3.3. Market Challenges
      • 3.3.1. Some insurance processes are intricate and require deep industry knowledge.
    • 3.4. Market Trends
      • 3.4.1. P&C Insurance BPO is Gaining Traction
      • 3.4.2. A Rising Tide of Robotic Process Automation
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Insurance Business Process Outsourcing, by Type, Application, BPO Type, Insurer Type and Region (value) (2018-2023)
    • 5.1. Introduction
    • 5.2. Global Insurance Business Process Outsourcing (Value)
      • 5.2.1. Global Insurance Business Process Outsourcing by: Type (Value)
        • 5.2.1.1. Development
        • 5.2.1.2. Marketing
        • 5.2.1.3. Administration
        • 5.2.1.4. Asset Management
        • 5.2.1.5. Claims Management
      • 5.2.2. Global Insurance Business Process Outsourcing by: Application (Value)
        • 5.2.2.1. Property and Casualty
        • 5.2.2.2. Life and Pension
      • 5.2.3. Global Insurance Business Process Outsourcing by: BPO Type (Value)
        • 5.2.3.1. Domestic
        • 5.2.3.2. International
      • 5.2.4. Global Insurance Business Process Outsourcing by: Insurer Type (Value)
        • 5.2.4.1. Private
        • 5.2.4.2. Public
      • 5.2.5. Global Insurance Business Process Outsourcing Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
  • 6. Insurance Business Process Outsourcing: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2023)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Serco Group (United Kingdom)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. TCS (India)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Cognizant (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. MphasiS (India)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Accenture (Ireland)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. EXL Service (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Atos Syntel (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. IGate (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Dell (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Infosys (India)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Insurance Business Process Outsourcing Sale, by Type, Application, BPO Type, Insurer Type and Region (value) (2025-2030)
    • 7.1. Introduction
    • 7.2. Global Insurance Business Process Outsourcing (Value)
      • 7.2.1. Global Insurance Business Process Outsourcing by: Type (Value)
        • 7.2.1.1. Development
        • 7.2.1.2. Marketing
        • 7.2.1.3. Administration
        • 7.2.1.4. Asset Management
        • 7.2.1.5. Claims Management
      • 7.2.2. Global Insurance Business Process Outsourcing by: Application (Value)
        • 7.2.2.1. Property and Casualty
        • 7.2.2.2. Life and Pension
      • 7.2.3. Global Insurance Business Process Outsourcing by: BPO Type (Value)
        • 7.2.3.1. Domestic
        • 7.2.3.2. International
      • 7.2.4. Global Insurance Business Process Outsourcing by: Insurer Type (Value)
        • 7.2.4.1. Private
        • 7.2.4.2. Public
      • 7.2.5. Global Insurance Business Process Outsourcing Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Insurance Business Process Outsourcing: by Type(USD Million)
  • Table 2. Insurance Business Process Outsourcing Development , by Region USD Million (2018-2023)
  • Table 3. Insurance Business Process Outsourcing Marketing , by Region USD Million (2018-2023)
  • Table 4. Insurance Business Process Outsourcing Administration , by Region USD Million (2018-2023)
  • Table 5. Insurance Business Process Outsourcing Asset Management , by Region USD Million (2018-2023)
  • Table 6. Insurance Business Process Outsourcing Claims Management , by Region USD Million (2018-2023)
  • Table 7. Insurance Business Process Outsourcing: by Application(USD Million)
  • Table 8. Insurance Business Process Outsourcing Property and Casualty , by Region USD Million (2018-2023)
  • Table 9. Insurance Business Process Outsourcing Life and Pension , by Region USD Million (2018-2023)
  • Table 10. Insurance Business Process Outsourcing: by BPO Type(USD Million)
  • Table 11. Insurance Business Process Outsourcing Domestic , by Region USD Million (2018-2023)
  • Table 12. Insurance Business Process Outsourcing International , by Region USD Million (2018-2023)
  • Table 13. Insurance Business Process Outsourcing: by Insurer Type(USD Million)
  • Table 14. Insurance Business Process Outsourcing Private , by Region USD Million (2018-2023)
  • Table 15. Insurance Business Process Outsourcing Public , by Region USD Million (2018-2023)
  • Table 16. South America Insurance Business Process Outsourcing, by Country USD Million (2018-2023)
  • Table 17. South America Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 18. South America Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 19. South America Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 20. South America Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 21. Brazil Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 22. Brazil Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 23. Brazil Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 24. Brazil Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 25. Argentina Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 26. Argentina Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 27. Argentina Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 28. Argentina Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 29. Rest of South America Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 30. Rest of South America Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 31. Rest of South America Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 32. Rest of South America Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 33. Asia Pacific Insurance Business Process Outsourcing, by Country USD Million (2018-2023)
  • Table 34. Asia Pacific Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 35. Asia Pacific Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 36. Asia Pacific Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 37. Asia Pacific Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 38. China Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 39. China Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 40. China Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 41. China Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 42. Japan Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 43. Japan Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 44. Japan Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 45. Japan Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 46. India Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 47. India Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 48. India Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 49. India Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 50. South Korea Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 51. South Korea Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 52. South Korea Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 53. South Korea Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 54. Taiwan Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 55. Taiwan Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 56. Taiwan Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 57. Taiwan Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 58. Australia Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 59. Australia Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 60. Australia Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 61. Australia Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 62. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 63. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 64. Rest of Asia-Pacific Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 65. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 66. Europe Insurance Business Process Outsourcing, by Country USD Million (2018-2023)
  • Table 67. Europe Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 68. Europe Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 69. Europe Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 70. Europe Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 71. Germany Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 72. Germany Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 73. Germany Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 74. Germany Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 75. France Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 76. France Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 77. France Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 78. France Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 79. Italy Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 80. Italy Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 81. Italy Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 82. Italy Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 83. United Kingdom Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 84. United Kingdom Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 85. United Kingdom Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 86. United Kingdom Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 87. Netherlands Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 88. Netherlands Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 89. Netherlands Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 90. Netherlands Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 91. Rest of Europe Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 92. Rest of Europe Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 93. Rest of Europe Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 94. Rest of Europe Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 95. MEA Insurance Business Process Outsourcing, by Country USD Million (2018-2023)
  • Table 96. MEA Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 97. MEA Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 98. MEA Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 99. MEA Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 100. Middle East Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 101. Middle East Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 102. Middle East Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 103. Middle East Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 104. Africa Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 105. Africa Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 106. Africa Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 107. Africa Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 108. North America Insurance Business Process Outsourcing, by Country USD Million (2018-2023)
  • Table 109. North America Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 110. North America Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 111. North America Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 112. North America Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 113. United States Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 114. United States Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 115. United States Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 116. United States Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 117. Canada Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 118. Canada Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 119. Canada Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 120. Canada Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 121. Mexico Insurance Business Process Outsourcing, by Type USD Million (2018-2023)
  • Table 122. Mexico Insurance Business Process Outsourcing, by Application USD Million (2018-2023)
  • Table 123. Mexico Insurance Business Process Outsourcing, by BPO Type USD Million (2018-2023)
  • Table 124. Mexico Insurance Business Process Outsourcing, by Insurer Type USD Million (2018-2023)
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Insurance Business Process Outsourcing: by Type(USD Million)
  • Table 136. Insurance Business Process Outsourcing Development , by Region USD Million (2025-2030)
  • Table 137. Insurance Business Process Outsourcing Marketing , by Region USD Million (2025-2030)
  • Table 138. Insurance Business Process Outsourcing Administration , by Region USD Million (2025-2030)
  • Table 139. Insurance Business Process Outsourcing Asset Management , by Region USD Million (2025-2030)
  • Table 140. Insurance Business Process Outsourcing Claims Management , by Region USD Million (2025-2030)
  • Table 141. Insurance Business Process Outsourcing: by Application(USD Million)
  • Table 142. Insurance Business Process Outsourcing Property and Casualty , by Region USD Million (2025-2030)
  • Table 143. Insurance Business Process Outsourcing Life and Pension , by Region USD Million (2025-2030)
  • Table 144. Insurance Business Process Outsourcing: by BPO Type(USD Million)
  • Table 145. Insurance Business Process Outsourcing Domestic , by Region USD Million (2025-2030)
  • Table 146. Insurance Business Process Outsourcing International , by Region USD Million (2025-2030)
  • Table 147. Insurance Business Process Outsourcing: by Insurer Type(USD Million)
  • Table 148. Insurance Business Process Outsourcing Private , by Region USD Million (2025-2030)
  • Table 149. Insurance Business Process Outsourcing Public , by Region USD Million (2025-2030)
  • Table 150. South America Insurance Business Process Outsourcing, by Country USD Million (2025-2030)
  • Table 151. South America Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 152. South America Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 153. South America Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 154. South America Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 155. Brazil Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 156. Brazil Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 157. Brazil Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 158. Brazil Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 159. Argentina Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 160. Argentina Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 161. Argentina Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 162. Argentina Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 163. Rest of South America Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 164. Rest of South America Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 165. Rest of South America Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 166. Rest of South America Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 167. Asia Pacific Insurance Business Process Outsourcing, by Country USD Million (2025-2030)
  • Table 168. Asia Pacific Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 169. Asia Pacific Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 170. Asia Pacific Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 171. Asia Pacific Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 172. China Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 173. China Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 174. China Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 175. China Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 176. Japan Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 177. Japan Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 178. Japan Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 179. Japan Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 180. India Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 181. India Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 182. India Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 183. India Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 184. South Korea Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 185. South Korea Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 186. South Korea Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 187. South Korea Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 188. Taiwan Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 189. Taiwan Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 190. Taiwan Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 191. Taiwan Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 192. Australia Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 193. Australia Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 194. Australia Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 195. Australia Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 196. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 197. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 198. Rest of Asia-Pacific Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 199. Rest of Asia-Pacific Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 200. Europe Insurance Business Process Outsourcing, by Country USD Million (2025-2030)
  • Table 201. Europe Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 202. Europe Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 203. Europe Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 204. Europe Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 205. Germany Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 206. Germany Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 207. Germany Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 208. Germany Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 209. France Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 210. France Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 211. France Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 212. France Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 213. Italy Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 214. Italy Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 215. Italy Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 216. Italy Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 217. United Kingdom Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 218. United Kingdom Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 219. United Kingdom Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 220. United Kingdom Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 221. Netherlands Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 222. Netherlands Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 223. Netherlands Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 224. Netherlands Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 225. Rest of Europe Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 226. Rest of Europe Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 227. Rest of Europe Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 228. Rest of Europe Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 229. MEA Insurance Business Process Outsourcing, by Country USD Million (2025-2030)
  • Table 230. MEA Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 231. MEA Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 232. MEA Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 233. MEA Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 234. Middle East Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 235. Middle East Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 236. Middle East Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 237. Middle East Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 238. Africa Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 239. Africa Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 240. Africa Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 241. Africa Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 242. North America Insurance Business Process Outsourcing, by Country USD Million (2025-2030)
  • Table 243. North America Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 244. North America Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 245. North America Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 246. North America Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 247. United States Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 248. United States Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 249. United States Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 250. United States Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 251. Canada Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 252. Canada Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 253. Canada Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 254. Canada Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 255. Mexico Insurance Business Process Outsourcing, by Type USD Million (2025-2030)
  • Table 256. Mexico Insurance Business Process Outsourcing, by Application USD Million (2025-2030)
  • Table 257. Mexico Insurance Business Process Outsourcing, by BPO Type USD Million (2025-2030)
  • Table 258. Mexico Insurance Business Process Outsourcing, by Insurer Type USD Million (2025-2030)
  • Table 259. Research Programs/Design for This Report
  • Table 260. Key Data Information from Secondary Sources
  • Table 261. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Insurance Business Process Outsourcing: by Type USD Million (2018-2023)
  • Figure 5. Global Insurance Business Process Outsourcing: by Application USD Million (2018-2023)
  • Figure 6. Global Insurance Business Process Outsourcing: by BPO Type USD Million (2018-2023)
  • Figure 7. Global Insurance Business Process Outsourcing: by Insurer Type USD Million (2018-2023)
  • Figure 8. South America Insurance Business Process Outsourcing Share (%), by Country
  • Figure 9. Asia Pacific Insurance Business Process Outsourcing Share (%), by Country
  • Figure 10. Europe Insurance Business Process Outsourcing Share (%), by Country
  • Figure 11. MEA Insurance Business Process Outsourcing Share (%), by Country
  • Figure 12. North America Insurance Business Process Outsourcing Share (%), by Country
  • Figure 13. Global Insurance Business Process Outsourcing share by Players 2023 (%)
  • Figure 14. Global Insurance Business Process Outsourcing share by Players (Top 3) 2023(%)
  • Figure 15. Global Insurance Business Process Outsourcing share by Players (Top 5) 2023(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Serco Group (United Kingdom) Revenue, Net Income and Gross profit
  • Figure 18. Serco Group (United Kingdom) Revenue: by Geography 2023
  • Figure 19. TCS (India) Revenue, Net Income and Gross profit
  • Figure 20. TCS (India) Revenue: by Geography 2023
  • Figure 21. Cognizant (United States) Revenue, Net Income and Gross profit
  • Figure 22. Cognizant (United States) Revenue: by Geography 2023
  • Figure 23. MphasiS (India) Revenue, Net Income and Gross profit
  • Figure 24. MphasiS (India) Revenue: by Geography 2023
  • Figure 25. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 26. Accenture (Ireland) Revenue: by Geography 2023
  • Figure 27. EXL Service (United States) Revenue, Net Income and Gross profit
  • Figure 28. EXL Service (United States) Revenue: by Geography 2023
  • Figure 29. Atos Syntel (United States) Revenue, Net Income and Gross profit
  • Figure 30. Atos Syntel (United States) Revenue: by Geography 2023
  • Figure 31. IGate (United States) Revenue, Net Income and Gross profit
  • Figure 32. IGate (United States) Revenue: by Geography 2023
  • Figure 33. Dell (United States) Revenue, Net Income and Gross profit
  • Figure 34. Dell (United States) Revenue: by Geography 2023
  • Figure 35. Infosys (India) Revenue, Net Income and Gross profit
  • Figure 36. Infosys (India) Revenue: by Geography 2023
  • Figure 37. Global Insurance Business Process Outsourcing: by Type USD Million (2025-2030)
  • Figure 38. Global Insurance Business Process Outsourcing: by Application USD Million (2025-2030)
  • Figure 39. Global Insurance Business Process Outsourcing: by BPO Type USD Million (2025-2030)
  • Figure 40. Global Insurance Business Process Outsourcing: by Insurer Type USD Million (2025-2030)
  • Figure 41. South America Insurance Business Process Outsourcing Share (%), by Country
  • Figure 42. Asia Pacific Insurance Business Process Outsourcing Share (%), by Country
  • Figure 43. Europe Insurance Business Process Outsourcing Share (%), by Country
  • Figure 44. MEA Insurance Business Process Outsourcing Share (%), by Country
  • Figure 45. North America Insurance Business Process Outsourcing Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Serco Group (United Kingdom)
  • TCS (India)
  • Cognizant (United States)
  • MphasiS (India)
  • Accenture (Ireland)
  • EXL Service (United States)
  • Atos Syntel (United States)
  • iGate (United States)
  • Dell (United States)
  • Infosys (India)
Additional players considered in the study are as follows:
Xchanging (United Kingdom) , Xerox (United States) , Sutherland Global Services (United States) , WNS Global Services (India) , Genpact (United States) , Tech Mahindra (India) , Hinduja Global Solution (India) , Capita (United Kingdom) , Wipro (India) , Firstsource Solutions (India) , HCL Technologies (India) , Outsource2india (India)
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Key Highlights of Report


Feb 2024 204 Pages 63 Tables Base Year: 2023 Coverage: 15+ Companies; 18 Countries

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Global Insurance Business Process Outsourcing Quantitative research analysis
Global Insurance Business Process Outsourcing Qualitative Industry Analysis
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Frequently Asked Questions (FAQ):

The standard version of the report profiles players such as Serco Group (United Kingdom), TCS (India), Cognizant (United States), MphasiS (India), Accenture (Ireland), EXL Service (United States), Atos Syntel (United States), iGate (United States), Dell (United States) and Infosys (India) etc.
The Study can be customized subject to feasibility and data availability. Please connect with our sales representative for further information.
"P&C Insurance BPO is Gaining Traction " is seen as one of major influencing trends for Insurance Business Process Outsourcing Market during projected period 2023-2030.
The Insurance Business Process Outsourcing market study includes a random mix of players, including both market leaders and some top growing emerging players. Connect with our sales executive to get a complete company list in our research coverage.

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