Global Telecom Relay Services Market Overview:
Telecom Relay Services (TRC) allow persons who are deaf, hard of hearing, deafblind, or have speech disabilities to speak by telephone during a manner that's functionally similar to telephone services employed by persons having no such disabilities. Communications assistants (CAs) facilitate telephone calls between persons who have disabilities. The cost to the users is compensated from either a state or a federal fund, which is administrated by the TRS Fund Administrator. Some of the players profiled in the study are AT&T, Inc. (United States), Cisco Systems, Inc. (United States), IBM Corporation (United States), Skype Technologies S.A.R.L. (United States), Taiwan Star Telecom Corporation Limited (Taiwan), Italk Global Communications, Inc. (United States), Asia Pacific Telecom Co. (Taiwan), ITalkBB (United States), Vermont (United States) and Bell Canada (Canada).
On the basis of geography, the market of Telecom Relay Services has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
Market Growth Drivers
- Growing Number of Especially Abled People with Growing World Population Causing Upsurge in the Demand for TRC
- Rise in Investment for R&D to Serve the Disabled Demography
Influencing Trend
- Government Funds Allotment causing More Players to Invest and Innovate
Restraints
- High Cost of Equipment
- Less Number of Communication Assistant Trainee causing Less Usage of Equipment
Opportunities
- Integration of Technological Advancements with TRC Service for More Efficient Communication Channel
Challenges
- Rising Number of Fraud Calls Due to Communication Privacy Protocol
- Maintaining Efficiency of System Devices
In Dec. 2020, the Toronto-based marketing and analytics company Environics Analytics (EA) acquired by bell Canada. This acquisition will help bell media clients to understand their customers, helping them target, identify along with helping advertisers campaign with the strategy.
Telecommunications Relay Services - 47 CFR 64 Subpart F, Telecommunications Relay Services Emergency Calling Requirements - 47 CFR 9 Subpart E and TRS Customer Proprietary Network Information – 47 CFR 64 Subpart EE
Target Audience:
Telecom Relay Services Provider, Disability Welfare Organisations, Government Bodies, End Users and Others
Major Objectives Focused through this Study
To define, describe, and forecast the Global Telecom Relay Services market on the basis of product [Captioned Telephone, Internet Protocol Captioned Telephone, Internet Protocol Relay, Speech-to-Speech Relay, TTY Relay and Video Relay] , application [Enterprise, Government and Individual], key regions and end user
To provide in-depth information regarding major influencing factors affecting the growth of the market (trends, drivers, restraints, opportunities, and industry-centric and regional challenges)
To strategically analyse the micro-markets and important business segments with respect to individual growth drivers , market trends and potential, and historical contributions to the total market
Identifying the opportunities in the market for key stakeholders and detailing the competitive landscape for market leaders
To provide market size for various segments of the Telecom Relay Services market with respect to major geographies, namely, South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico)
To strategically profile the key players and analyzing their market shares and core competencies in the Telecom Relay Services industry
To track key developments such as product launches, expansions, agreements, partnerships, mergers & acquisitions, and R&D activities that are key factors in shaping the market
Available Customization:
Data related to EXIM [Export- Import], production & consumption by country or regional level break-up can be provided based on client request**. Additionally, the Players which are also part of the research are Oregon Relay Service (United States), Thailand’s Telecommunication Relay Services (Thailand), Brastel Co. Ltd. (Japan) and Enspyre (Taiwan).
** Confirmation on availability of data would be informed prior purchase
While framing the research framework, major and emerging players operating in the Telecom Relay Services market in various regions have been profiled, and their offerings, geographic footprints, and distribution/sales channels have been analysed through in-depth discussions. The primary research is performed by taking the interviews of executives of various companies dealing in the market as well as using the survey reports, research institute, and latest research reports. Meanwhile, analyst team keeps preparing set of questionnaires and after getting appointee list; the target audience are then tapped and segregated with various mediums and channels that are feasible for making connection that includes email communication, telephonic, skype, LinkedIn Group & InMail, Community Forums, Community Forums, open Survey, SurveyMonkey etc.