Global Self-Services Technology Market Overview:
Self-services help consumers to produce services that donít require service employee involvement. Changing lifestyle of consumers demands services availability on the go. Moreover, advancement in technologies has enabled real time services delivery thus cutting down the time significantly. Rising global infrastructure and growing focus on development of smart cities provide further platform for self-services to grow. Some of the key players profiled in the study are Kiosk Information Systems [United States], NCR [United States], HESS Cash Systems GmbH & Co. KG [Germany], Fujitsu [Japan], GLORY LTD [Japan], Azkoyen Group [Spain], Crane Co. [United States], Vendrite [United States], Diebold Nixdorf Inc. [United States] and IBM Corporation [United States].
On the basis of geography, the market of Self-Services Technology has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Interface, the sub-segment i.e. Telephone/IVR will boost the Self-Services Technology market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.
- Growing Smartphone and Digital Penetration
- Rising Automation and Increased Focus on Security
- Emergence of Innovative Technologies Such as Wireless Systems and Remote Services
- Speed of Services Becoming Critical to Customers
- High Cost Involved in Deployment
- Lack of Infrastructural Development Budgets in Emerging Countries
- Growing Smart City Projects and Infrastructural Developments in Emerging Countries
- Advancement in Technology and Growing Disposable Income
- Risk of Cyber Attack and Privacy Issues
Major Market Developments:
In recently concluded FIFA world cup in Russia, there was self-service gates were installed at Domodedovo airport. The automated gates helped over 1.2 million people in checked in. The said airport was the first of its kind to introduced passenger flow management system based on smart validation and automated gates technologies.
Associations, Organizations, Forums And Alliances, Government Bodies and Departments, Original Equipment Manufacturers, Original Device Manufacturers, Technical Universities, Service Providers, Research and Development Companies, Market Research and Consulting Firms, Technology Standards Organizations and Technology Investors
Major Objectives Focused through this Study
To define, describe, and forecast the Global Self-Services Technology market on the basis of product [ATM (Smart ATM, Cash Dispenser, Brown Label ATM, White Label ATM and Conventional ATM), Kiosk (DVD Kiosk, Ticketing Kiosk, Banking and Financial Kiosk, HR and Employment Kiosk, Photo Kiosk, Information Providing Kiosk and Others and Vending Machine (Snacks, Beverages, Specialized and Others)] , application [Retail, Banking, Healthcare, Food & beverage, Transportation, Entertainment, Security & surveillance and Others], key regions and end user
To provide in-depth information regarding major influencing factors affecting the growth of the market (trends, drivers, restraints, opportunities, and industry-centric and regional challenges)
To strategically analyse the micro-markets and important business segments with respect to individual growth drivers , market trends and potential, and historical contributions to the total market
Identifying the opportunities in the market for key stakeholders and detailing the competitive landscape for market leaders
To provide market size for various segments of the Self-Services Technology market with respect to major geographies, namely, South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico)
To strategically profile the key players and analyzing their market shares and core competencies in the Self-Services Technology industry
To track key developments such as product launches, expansions, agreements, partnerships, mergers & acquisitions, and R&D activities that are key factors in shaping the market
Data related to EXIM [Export- Import], production & consumption by country or regional level break-up can be provided based on client request**. Additionally, the Players which are also part of the research are Crane Merchandising Systems [United States], XIPHIAS Software Technologies [India], Beta Automations [India], HANTLE Inc. [United States] and NEXCOM International Co., Ltd. [Japan].
** Confirmation on availability of data would be informed prior purchase
While framing the research framework, major and emerging players operating in the Self-Services Technology market in various regions have been profiled, and their offerings, geographic footprints, and distribution/sales channels have been analysed through in-depth discussions. Top-down and bottom-up approaches have been used to determine the overall market size. Sizes of the other individual markets have been estimated using the percentage splits obtained through secondary sources such as Hoovers, Bloomberg BusinessWeek, and Dow Jones (Factiva), along with primary respondents. The complete methodology includes the study of the annual and financial reports of the key market players and extensive interviews with industry experts such as CEOs, VPs, directors, and marketing executives for key insights (both qualitative and quantitative) related to the market.