Global Healthcare BPO Services

Healthcare BPO Services Comprehensive Study by Type (Claims Management, Integrated Front-end Services and Back-office Operations, Member Management, Product Development and Business Acquisition (PDBA), Provider Management, Care Management, Billing & Accounts Management Services, HR Services), Application (Research & Development, Manufacturing, Sales & Marketing, Supply Chain & Logistics, Others), Pharmaceutical Service (Manufacturing Services, R&D Services, Non-clinical Services), Provider Services (Revenue Cycle Management, Patient Enrollment & Strategic Planning, Patient Care (Medical Transcription, Medical Imaging, Device Monitoring)) Players and Region - Global Market Outlook to 2026

Healthcare BPO Services Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 10.2%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
What is Healthcare BPO Services Market Scope?
The global Healthcare BPO Services market is expected to witness high demand in the forecasted period due to healthcare infrastructure development around the world. Healthcare business process outsourcing is an activity where a healthcare provider contracts its non-core activities to an external party. Rather than doing the work themselves, the healthcare company hires a third-party firm to perform the job for them. There are various factors that are responsible for the growth of the market such as rapid increase in clinical process outsourcing (CPO), implementation of PPACA compelled healthcare player to move toward outsourcing, and fewer errors in several non-critical functions, like finance and accounting, customer care services, etc.

The Healthcare BPO Services market study is being classified by Type (Claims Management, Integrated Front-end Services and Back-office Operations, Member Management, Product Development and Business Acquisition (PDBA), Provider Management, Care Management, Billing & Accounts Management Services and HR Services), by Application (Research & Development, Manufacturing, Sales & Marketing, Supply Chain & Logistics and Others) and major geographies with country level break-up. According to AMA, the Global Healthcare BPO Services market is expected to see growth rate of 10.2%

The Healthcare BPO Services market is moderately competitive and includes several major players. In terms of the market share, few of the major players currently dominate the market. The increasing requirement for mobile health and advances in healthcare systems are also helping a few other smaller players to enter the market, with a substantial share. Analysts at AMA predicts that Players from United States will contribute to the maximum growth of Global Healthcare BPO Services market throughout the predicted period.

Cognizant (United States), Accenture (Ireland), Xerox (United States), Genpact (Bermuda), TCS (India), Infosys (India), Sykes (United States), IBM (United States), ACCENTURE (Ireland) and QUINTILES (United States) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are IQVIA Inc (United States) and HCL (India).

Segmentation Analysis
Analyst at AMA have segmented the market study of Global Healthcare BPO Services market by Type, Application and Region.

On the basis of geography, the market of Healthcare BPO Services has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). North America region held largest market share in the year 2020. Europe on the other hand stood as second largest market due to the presence of key companies into the region and high technological advancement.


"The Health Insurance Portability and Accountability Act (HIPAA) regulates how companies handle patient data. Any medical company or health practitioner violating this law can face serious criminal charges with fines up to USD 50,000 per violation." To be HIPAA compliant, BPO companies must have strict security measures in place to protect patient data. Hiring a service provider that’s HIPAA compliant will ensure that your patient’s information never gets into the wrong hands.

Influencing Market Trend
  • Implementation of PPACA Compelled Healthcare Player to Move toward Outsourcing

Market Drivers
  • Rise of Nearshore Outsourcing Destinations and Access to Technology
  • Rapid Increase in Clinical Process Outsourcing (CPO)

Opportunities
  • The Increasing Healthcare Infrsstuture in Developing and Developed Countries

Restraints
  • Complex Regulations
  • Fear of Losing Visibility and Control Over the Business Process

Challenges
  • The dearth of Skilled Workforce


Key Target Audience
Road Cleaning Vehicles Distributors, Government Regulatory Bodies, Private Research Organizations, Government Research Organizations and Others

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To compete effectively, companies also require quantitative estimates of the future growth and qualitative nature of the market. AMA Research features not just specific market sizing estimates, but also include significant value-added commentary on Technological Trends and Innovations, Regulatory Policies, Market Maturity Indicators, Market Share Movements, New Entrants into the Market & Entry/Exit Barriers, Consumer Demographics, Supporting Company Financial and Cash Flow Planning, Open Up New Markets , To Seize Powerful Market Opportunities, Key Decision in Planning and to Further Expand Market Share, Identify Key Business Segments, Market Proposition & Gap Analysis.

Report Objectives / Segmentation Covered

By Type
  • Claims Management
  • Integrated Front-end Services and Back-office Operations
  • Member Management
  • Product Development and Business Acquisition (PDBA)
  • Provider Management
  • Care Management
  • Billing & Accounts Management Services
  • HR Services
By Application
  • Research & Development
  • Manufacturing
  • Sales & Marketing
  • Supply Chain & Logistics
  • Others
By Pharmaceutical Service
  • Manufacturing Services
  • R&D Services
  • Non-clinical Services

By Provider Services
  • Revenue Cycle Management
  • Patient Enrollment & Strategic Planning
  • Patient Care [Medical Transcription, Medical Imaging, Device Monitoring]

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Rise of Nearshore Outsourcing Destinations and Access to Technology
      • 3.2.2. Rapid Increase in Clinical Process Outsourcing (CPO)
    • 3.3. Market Challenges
      • 3.3.1. The dearth of Skilled Workforce
    • 3.4. Market Trends
      • 3.4.1. Implementation of PPACA Compelled Healthcare Player to Move toward Outsourcing
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Healthcare BPO Services, by Type, Application, Pharmaceutical Service, Provider Services and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Healthcare BPO Services (Value)
      • 5.2.1. Global Healthcare BPO Services by: Type (Value)
        • 5.2.1.1. Claims Management
        • 5.2.1.2. Integrated Front-end Services and Back-office Operations
        • 5.2.1.3. Member Management
        • 5.2.1.4. Product Development and Business Acquisition (PDBA)
        • 5.2.1.5. Provider Management
        • 5.2.1.6. Care Management
        • 5.2.1.7. Billing & Accounts Management Services
        • 5.2.1.8. HR Services
      • 5.2.2. Global Healthcare BPO Services by: Application (Value)
        • 5.2.2.1. Research & Development
        • 5.2.2.2. Manufacturing
        • 5.2.2.3. Sales & Marketing
        • 5.2.2.4. Supply Chain & Logistics
        • 5.2.2.5. Others
      • 5.2.3. Global Healthcare BPO Services by: Pharmaceutical Service (Value)
        • 5.2.3.1. Manufacturing Services
        • 5.2.3.2. R&D Services
        • 5.2.3.3. Non-clinical Services
      • 5.2.4. Global Healthcare BPO Services by: Provider Services (Value)
        • 5.2.4.1. Revenue Cycle Management
        • 5.2.4.2. Patient Enrollment & Strategic Planning
        • 5.2.4.3. Patient Care [Medical Transcription, Medical Imaging, Device Monitoring]
      • 5.2.5. Global Healthcare BPO Services Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
    • 5.3. Global Healthcare BPO Services (Price)
      • 5.3.1. Global Healthcare BPO Services by: Type (Price)
  • 6. Healthcare BPO Services: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Cognizant (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Accenture (Ireland)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Xerox (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Genpact (Bermuda)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. TCS (India)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Infosys (India)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Sykes (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. IBM (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. ACCENTURE (Ireland)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. QUINTILES (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Healthcare BPO Services Sale, by Type, Application, Pharmaceutical Service, Provider Services and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Healthcare BPO Services (Value)
      • 7.2.1. Global Healthcare BPO Services by: Type (Value)
        • 7.2.1.1. Claims Management
        • 7.2.1.2. Integrated Front-end Services and Back-office Operations
        • 7.2.1.3. Member Management
        • 7.2.1.4. Product Development and Business Acquisition (PDBA)
        • 7.2.1.5. Provider Management
        • 7.2.1.6. Care Management
        • 7.2.1.7. Billing & Accounts Management Services
        • 7.2.1.8. HR Services
      • 7.2.2. Global Healthcare BPO Services by: Application (Value)
        • 7.2.2.1. Research & Development
        • 7.2.2.2. Manufacturing
        • 7.2.2.3. Sales & Marketing
        • 7.2.2.4. Supply Chain & Logistics
        • 7.2.2.5. Others
      • 7.2.3. Global Healthcare BPO Services by: Pharmaceutical Service (Value)
        • 7.2.3.1. Manufacturing Services
        • 7.2.3.2. R&D Services
        • 7.2.3.3. Non-clinical Services
      • 7.2.4. Global Healthcare BPO Services by: Provider Services (Value)
        • 7.2.4.1. Revenue Cycle Management
        • 7.2.4.2. Patient Enrollment & Strategic Planning
        • 7.2.4.3. Patient Care [Medical Transcription, Medical Imaging, Device Monitoring]
      • 7.2.5. Global Healthcare BPO Services Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
    • 7.3. Global Healthcare BPO Services (Price)
      • 7.3.1. Global Healthcare BPO Services by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Healthcare BPO Services: by Type(USD Million)
  • Table 2. Healthcare BPO Services Claims Management , by Region USD Million (2015-2020)
  • Table 3. Healthcare BPO Services Integrated Front-end Services and Back-office Operations , by Region USD Million (2015-2020)
  • Table 4. Healthcare BPO Services Member Management , by Region USD Million (2015-2020)
  • Table 5. Healthcare BPO Services Product Development and Business Acquisition (PDBA) , by Region USD Million (2015-2020)
  • Table 6. Healthcare BPO Services Provider Management , by Region USD Million (2015-2020)
  • Table 7. Healthcare BPO Services Care Management , by Region USD Million (2015-2020)
  • Table 8. Healthcare BPO Services Billing & Accounts Management Services , by Region USD Million (2015-2020)
  • Table 9. Healthcare BPO Services HR Services , by Region USD Million (2015-2020)
  • Table 10. Healthcare BPO Services: by Application(USD Million)
  • Table 11. Healthcare BPO Services Research & Development , by Region USD Million (2015-2020)
  • Table 12. Healthcare BPO Services Manufacturing , by Region USD Million (2015-2020)
  • Table 13. Healthcare BPO Services Sales & Marketing , by Region USD Million (2015-2020)
  • Table 14. Healthcare BPO Services Supply Chain & Logistics , by Region USD Million (2015-2020)
  • Table 15. Healthcare BPO Services Others , by Region USD Million (2015-2020)
  • Table 16. Healthcare BPO Services: by Pharmaceutical Service(USD Million)
  • Table 17. Healthcare BPO Services Manufacturing Services , by Region USD Million (2015-2020)
  • Table 18. Healthcare BPO Services R&D Services , by Region USD Million (2015-2020)
  • Table 19. Healthcare BPO Services Non-clinical Services , by Region USD Million (2015-2020)
  • Table 20. Healthcare BPO Services: by Provider Services(USD Million)
  • Table 21. Healthcare BPO Services Revenue Cycle Management , by Region USD Million (2015-2020)
  • Table 22. Healthcare BPO Services Patient Enrollment & Strategic Planning , by Region USD Million (2015-2020)
  • Table 23. Healthcare BPO Services Patient Care [Medical Transcription, Medical Imaging, Device Monitoring] , by Region USD Million (2015-2020)
  • Table 24. South America Healthcare BPO Services, by Country USD Million (2015-2020)
  • Table 25. South America Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 26. South America Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 27. South America Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 28. South America Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 29. Brazil Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 30. Brazil Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 31. Brazil Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 32. Brazil Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 33. Argentina Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 34. Argentina Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 35. Argentina Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 36. Argentina Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 37. Rest of South America Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 38. Rest of South America Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 39. Rest of South America Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 40. Rest of South America Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 41. Asia Pacific Healthcare BPO Services, by Country USD Million (2015-2020)
  • Table 42. Asia Pacific Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 43. Asia Pacific Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 44. Asia Pacific Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 45. Asia Pacific Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 46. China Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 47. China Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 48. China Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 49. China Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 50. Japan Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 51. Japan Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 52. Japan Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 53. Japan Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 54. India Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 55. India Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 56. India Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 57. India Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 58. South Korea Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 59. South Korea Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 60. South Korea Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 61. South Korea Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 62. Taiwan Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 63. Taiwan Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 64. Taiwan Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 65. Taiwan Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 66. Australia Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 67. Australia Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 68. Australia Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 69. Australia Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 70. Rest of Asia-Pacific Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 71. Rest of Asia-Pacific Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 72. Rest of Asia-Pacific Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 73. Rest of Asia-Pacific Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 74. Europe Healthcare BPO Services, by Country USD Million (2015-2020)
  • Table 75. Europe Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 76. Europe Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 77. Europe Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 78. Europe Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 79. Germany Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 80. Germany Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 81. Germany Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 82. Germany Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 83. France Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 84. France Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 85. France Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 86. France Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 87. Italy Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 88. Italy Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 89. Italy Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 90. Italy Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 91. United Kingdom Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 92. United Kingdom Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 93. United Kingdom Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 94. United Kingdom Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 95. Netherlands Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 96. Netherlands Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 97. Netherlands Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 98. Netherlands Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 99. Rest of Europe Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 100. Rest of Europe Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 101. Rest of Europe Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 102. Rest of Europe Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 103. MEA Healthcare BPO Services, by Country USD Million (2015-2020)
  • Table 104. MEA Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 105. MEA Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 106. MEA Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 107. MEA Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 108. Middle East Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 109. Middle East Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 110. Middle East Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 111. Middle East Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 112. Africa Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 113. Africa Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 114. Africa Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 115. Africa Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 116. North America Healthcare BPO Services, by Country USD Million (2015-2020)
  • Table 117. North America Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 118. North America Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 119. North America Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 120. North America Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 121. United States Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 122. United States Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 123. United States Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 124. United States Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 125. Canada Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 126. Canada Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 127. Canada Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 128. Canada Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 129. Mexico Healthcare BPO Services, by Type USD Million (2015-2020)
  • Table 130. Mexico Healthcare BPO Services, by Application USD Million (2015-2020)
  • Table 131. Mexico Healthcare BPO Services, by Pharmaceutical Service USD Million (2015-2020)
  • Table 132. Mexico Healthcare BPO Services, by Provider Services USD Million (2015-2020)
  • Table 133. Healthcare BPO Services: by Type(USD/Units)
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Company Basic Information, Sales Area and Its Competitors
  • Table 136. Company Basic Information, Sales Area and Its Competitors
  • Table 137. Company Basic Information, Sales Area and Its Competitors
  • Table 138. Company Basic Information, Sales Area and Its Competitors
  • Table 139. Company Basic Information, Sales Area and Its Competitors
  • Table 140. Company Basic Information, Sales Area and Its Competitors
  • Table 141. Company Basic Information, Sales Area and Its Competitors
  • Table 142. Company Basic Information, Sales Area and Its Competitors
  • Table 143. Company Basic Information, Sales Area and Its Competitors
  • Table 144. Healthcare BPO Services: by Type(USD Million)
  • Table 145. Healthcare BPO Services Claims Management , by Region USD Million (2021-2026)
  • Table 146. Healthcare BPO Services Integrated Front-end Services and Back-office Operations , by Region USD Million (2021-2026)
  • Table 147. Healthcare BPO Services Member Management , by Region USD Million (2021-2026)
  • Table 148. Healthcare BPO Services Product Development and Business Acquisition (PDBA) , by Region USD Million (2021-2026)
  • Table 149. Healthcare BPO Services Provider Management , by Region USD Million (2021-2026)
  • Table 150. Healthcare BPO Services Care Management , by Region USD Million (2021-2026)
  • Table 151. Healthcare BPO Services Billing & Accounts Management Services , by Region USD Million (2021-2026)
  • Table 152. Healthcare BPO Services HR Services , by Region USD Million (2021-2026)
  • Table 153. Healthcare BPO Services: by Application(USD Million)
  • Table 154. Healthcare BPO Services Research & Development , by Region USD Million (2021-2026)
  • Table 155. Healthcare BPO Services Manufacturing , by Region USD Million (2021-2026)
  • Table 156. Healthcare BPO Services Sales & Marketing , by Region USD Million (2021-2026)
  • Table 157. Healthcare BPO Services Supply Chain & Logistics , by Region USD Million (2021-2026)
  • Table 158. Healthcare BPO Services Others , by Region USD Million (2021-2026)
  • Table 159. Healthcare BPO Services: by Pharmaceutical Service(USD Million)
  • Table 160. Healthcare BPO Services Manufacturing Services , by Region USD Million (2021-2026)
  • Table 161. Healthcare BPO Services R&D Services , by Region USD Million (2021-2026)
  • Table 162. Healthcare BPO Services Non-clinical Services , by Region USD Million (2021-2026)
  • Table 163. Healthcare BPO Services: by Provider Services(USD Million)
  • Table 164. Healthcare BPO Services Revenue Cycle Management , by Region USD Million (2021-2026)
  • Table 165. Healthcare BPO Services Patient Enrollment & Strategic Planning , by Region USD Million (2021-2026)
  • Table 166. Healthcare BPO Services Patient Care [Medical Transcription, Medical Imaging, Device Monitoring] , by Region USD Million (2021-2026)
  • Table 167. South America Healthcare BPO Services, by Country USD Million (2021-2026)
  • Table 168. South America Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 169. South America Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 170. South America Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 171. South America Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 172. Brazil Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 173. Brazil Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 174. Brazil Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 175. Brazil Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 176. Argentina Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 177. Argentina Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 178. Argentina Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 179. Argentina Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 180. Rest of South America Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 181. Rest of South America Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 182. Rest of South America Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 183. Rest of South America Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 184. Asia Pacific Healthcare BPO Services, by Country USD Million (2021-2026)
  • Table 185. Asia Pacific Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 186. Asia Pacific Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 187. Asia Pacific Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 188. Asia Pacific Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 189. China Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 190. China Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 191. China Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 192. China Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 193. Japan Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 194. Japan Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 195. Japan Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 196. Japan Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 197. India Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 198. India Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 199. India Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 200. India Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 201. South Korea Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 202. South Korea Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 203. South Korea Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 204. South Korea Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 205. Taiwan Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 206. Taiwan Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 207. Taiwan Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 208. Taiwan Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 209. Australia Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 210. Australia Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 211. Australia Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 212. Australia Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 213. Rest of Asia-Pacific Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 214. Rest of Asia-Pacific Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 215. Rest of Asia-Pacific Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 216. Rest of Asia-Pacific Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 217. Europe Healthcare BPO Services, by Country USD Million (2021-2026)
  • Table 218. Europe Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 219. Europe Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 220. Europe Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 221. Europe Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 222. Germany Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 223. Germany Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 224. Germany Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 225. Germany Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 226. France Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 227. France Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 228. France Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 229. France Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 230. Italy Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 231. Italy Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 232. Italy Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 233. Italy Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 234. United Kingdom Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 235. United Kingdom Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 236. United Kingdom Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 237. United Kingdom Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 238. Netherlands Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 239. Netherlands Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 240. Netherlands Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 241. Netherlands Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 242. Rest of Europe Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 243. Rest of Europe Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 244. Rest of Europe Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 245. Rest of Europe Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 246. MEA Healthcare BPO Services, by Country USD Million (2021-2026)
  • Table 247. MEA Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 248. MEA Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 249. MEA Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 250. MEA Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 251. Middle East Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 252. Middle East Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 253. Middle East Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 254. Middle East Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 255. Africa Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 256. Africa Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 257. Africa Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 258. Africa Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 259. North America Healthcare BPO Services, by Country USD Million (2021-2026)
  • Table 260. North America Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 261. North America Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 262. North America Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 263. North America Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 264. United States Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 265. United States Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 266. United States Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 267. United States Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 268. Canada Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 269. Canada Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 270. Canada Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 271. Canada Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 272. Mexico Healthcare BPO Services, by Type USD Million (2021-2026)
  • Table 273. Mexico Healthcare BPO Services, by Application USD Million (2021-2026)
  • Table 274. Mexico Healthcare BPO Services, by Pharmaceutical Service USD Million (2021-2026)
  • Table 275. Mexico Healthcare BPO Services, by Provider Services USD Million (2021-2026)
  • Table 276. Healthcare BPO Services: by Type(USD/Units)
  • Table 277. Research Programs/Design for This Report
  • Table 278. Key Data Information from Secondary Sources
  • Table 279. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Healthcare BPO Services: by Type USD Million (2015-2020)
  • Figure 5. Global Healthcare BPO Services: by Application USD Million (2015-2020)
  • Figure 6. Global Healthcare BPO Services: by Pharmaceutical Service USD Million (2015-2020)
  • Figure 7. Global Healthcare BPO Services: by Provider Services USD Million (2015-2020)
  • Figure 8. South America Healthcare BPO Services Share (%), by Country
  • Figure 9. Asia Pacific Healthcare BPO Services Share (%), by Country
  • Figure 10. Europe Healthcare BPO Services Share (%), by Country
  • Figure 11. MEA Healthcare BPO Services Share (%), by Country
  • Figure 12. North America Healthcare BPO Services Share (%), by Country
  • Figure 13. Global Healthcare BPO Services: by Type USD/Units (2015-2020)
  • Figure 14. Global Healthcare BPO Services share by Players 2020 (%)
  • Figure 15. Global Healthcare BPO Services share by Players (Top 3) 2020(%)
  • Figure 16. Global Healthcare BPO Services share by Players (Top 5) 2020(%)
  • Figure 17. BCG Matrix for key Companies
  • Figure 18. Cognizant (United States) Revenue, Net Income and Gross profit
  • Figure 19. Cognizant (United States) Revenue: by Geography 2020
  • Figure 20. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 21. Accenture (Ireland) Revenue: by Geography 2020
  • Figure 22. Xerox (United States) Revenue, Net Income and Gross profit
  • Figure 23. Xerox (United States) Revenue: by Geography 2020
  • Figure 24. Genpact (Bermuda) Revenue, Net Income and Gross profit
  • Figure 25. Genpact (Bermuda) Revenue: by Geography 2020
  • Figure 26. TCS (India) Revenue, Net Income and Gross profit
  • Figure 27. TCS (India) Revenue: by Geography 2020
  • Figure 28. Infosys (India) Revenue, Net Income and Gross profit
  • Figure 29. Infosys (India) Revenue: by Geography 2020
  • Figure 30. Sykes (United States) Revenue, Net Income and Gross profit
  • Figure 31. Sykes (United States) Revenue: by Geography 2020
  • Figure 32. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 33. IBM (United States) Revenue: by Geography 2020
  • Figure 34. ACCENTURE (Ireland) Revenue, Net Income and Gross profit
  • Figure 35. ACCENTURE (Ireland) Revenue: by Geography 2020
  • Figure 36. QUINTILES (United States) Revenue, Net Income and Gross profit
  • Figure 37. QUINTILES (United States) Revenue: by Geography 2020
  • Figure 38. Global Healthcare BPO Services: by Type USD Million (2021-2026)
  • Figure 39. Global Healthcare BPO Services: by Application USD Million (2021-2026)
  • Figure 40. Global Healthcare BPO Services: by Pharmaceutical Service USD Million (2021-2026)
  • Figure 41. Global Healthcare BPO Services: by Provider Services USD Million (2021-2026)
  • Figure 42. South America Healthcare BPO Services Share (%), by Country
  • Figure 43. Asia Pacific Healthcare BPO Services Share (%), by Country
  • Figure 44. Europe Healthcare BPO Services Share (%), by Country
  • Figure 45. MEA Healthcare BPO Services Share (%), by Country
  • Figure 46. North America Healthcare BPO Services Share (%), by Country
  • Figure 47. Global Healthcare BPO Services: by Type USD/Units (2021-2026)
List of companies from research coverage that are profiled in the study
  • Cognizant (United States)
  • Accenture (Ireland)
  • Xerox (United States)
  • Genpact (Bermuda)
  • TCS (India)
  • Infosys (India)
  • Sykes (United States)
  • IBM (United States)
  • ACCENTURE (Ireland)
  • QUINTILES (United States)
Additional players considered in the study are as follows:
IQVIA Inc (United States) , HCL (India)
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Jan 2021 247 Pages 79 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Global Healthcare BPO Services Quantitative research analysis
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Frequently Asked Questions (FAQ):

The Global Healthcare BPO Services market is expected to see a growth of 10.2% during projected year 2020 to 2026.
The prominent players of Global Healthcare BPO Services market are Cognizant (United States), Accenture (Ireland), Xerox (United States), Genpact (Bermuda), TCS (India), Infosys (India), Sykes (United States), IBM (United States), ACCENTURE (Ireland) and QUINTILES (United States), to name a few.
In this highly competitive & fast evolving Healthcare BPO Services industry, the top strategic priorities would remain consistent like innovation, R&D and M&A.

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