Global CRM Analytics research
Global CRM Analytics research

CRM Analytics Comprehensive Study by Type (Customer Analytics, Sales Analytics, Marketing Analytics), Organization Size (Small Enterprises, Medium Enterprises), End-User (BFSI, Telecommunications, IT, Retail & Wholesales) Players and Region - Global Market Outlook to 2024

CRM Analytics Market Segmented into XX Submarkets. | Forecast Years: 2019- 2024  

May 2019 Edition 212 Pages 171 Tables & Figures
  • Summary
  • Market Segments
  • Table of Content
  • List of Tables & Figures
  • Companies Mentioned
CRM Analytics Market Scope
Customer relationship management analytics is defined as refers to applications, which is mainly used to evaluate an organization's customer data to facilitate as well as streamline business choices. It is mostly used for online analytical processing through the use of data mining. In addition, it helps customers to understand buyers behavior, interpret attitudes and identify the pattern. Rising industries such as IT, healthcare and life science, transportation and BFSI, telecommunications and logistics, and others are likely to be a prime driver for the global CRM analytics market. The market for customer relationship management analytics is anticipated to register a CAGR of over 14.2% during the forecast period.

The market study is being classified by Type (Customer Analytics, Sales Analytics and Marketing Analytics) and major geographies with country level break-up.

The market is fragmented with numerous players focusing on technique and quality of the product due to which the global CRM analytics market can witness an upsurge in the forecast period. Research Analyst at AMA predicts that United States Players will contribute to the maximum growth of Global CRM Analytics market throughout the predicted period.

Microsoft (United States), Salesforce Inc., (United States), Angoss Software (Canada), SAS Institute Inc. (United States), IBM (United States), Accenture (Ireland), Oracle Corporation (United States), SAP AG (Germany), Teradata Corporation (United States) and SAP AG (Germany) are some of the key players profiled in the study. Additionally, the Players which are also part of the research are Infosys Ltd (India) and Infor (United States).

Segmentation Overview
AdvanceMarketAnalytics has segmented the market of Global CRM Analytics market by Type, Application and Region.

On the basis of geography, the market of CRM Analytics has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico). If we see Market by Organization Size, the sub-segment i.e. Small Enterprises will boost the CRM Analytics market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth. If we see Market by End-User, the sub-segment i.e. BFSI will boost the CRM Analytics market. Additionally, the rising demand from SMEs and various industry verticals gives enough cushion to market growth.

In June 2017, the Salesforce Inc., (United States) company has launched Einstein Analytics, which is CRM advanced analytics and it delivers advanced analytics for millions of CRM users. Hence, this launched will help in strengthening the position of the company in the United States and worldwide.


Market Trend
  • Increase in the Data and Having Insights about Sales
  • Increase in the Adoption of Cloud-Based CRM Analytics

Market Drivers
  • Rising Awareness among Enterprise to Retain Valuable Customers
  • Rising Focus to Retain Valuable Customers
  • Explosive Growth in Data Generation and Proven Benefits of Analytics

Opportunities
  • Rising Demand from Emerging Economics such as China and India
  • Rising need of an enterprises marketing team in order to design a plan, execute and evaluate campaigns across different platforms

Restraints
  • Issue regarding Maintenance of Data Management, Quality, and Integration Concerns

Challenges
  • Lack of Awareness of CRM Analytics
  • Need for Customization and Data Privacy and Security Concerns


Key Target Audience
Technology Investors, Research/Consultancy Firms, Technology Solution Providers and Software Solution Providers

Customization available in this Study:
The Study can be customized to meet your requirements. Please connect with our representative, who will ensure you get a report that suits your needs.
Data related to EXIM [Export- Import], production & consumption by country or regional level break-up can be provided based on client request**
** Confirmation on availability of data would be informed prior purchase
Report Objectives / Segmentation Covered
By Type
  • Customer Analytics
  • Sales Analytics
  • Marketing Analytics
By Organization Size
  • Small Enterprises
  • Medium Enterprises

By End-User
  • BFSI
  • Telecommunications
  • IT
  • Retail & Wholesales

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Rising Awareness among Enterprise to Retain Valuable Customers
      • 3.2.2. Rising Focus to Retain Valuable Customers
      • 3.2.3. Explosive Growth in Data Generation and Proven Benefits of Analytics
    • 3.3. Market Challenges
      • 3.3.1. Lack of Awareness of CRM Analytics
      • 3.3.2. Need for Customization and Data Privacy and Security Concerns
    • 3.4. Market Trends
      • 3.4.1. Increase in the Data and Having Insights about Sales
      • 3.4.2. Increase in the Adoption of Cloud-Based CRM Analytics
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global CRM Analytics, by Type, Organization Size, End-User and Region (value) (2013-2018)
    • 5.1. Introduction
    • 5.2. Global CRM Analytics (Value)
      • 5.2.1. Global CRM Analytics by: Type (Value)
        • 5.2.1.1. Customer Analytics
        • 5.2.1.2. Sales Analytics
        • 5.2.1.3. Marketing Analytics
      • 5.2.2. Global CRM Analytics by: Organization Size (Value)
        • 5.2.2.1. Small Enterprises
        • 5.2.2.2. Medium Enterprises
      • 5.2.3. Global CRM Analytics by: End-User (Value)
        • 5.2.3.1. BFSI
        • 5.2.3.2. Telecommunications
        • 5.2.3.3. IT
        • 5.2.3.4. Retail & Wholesales
      • 5.2.4. Global CRM Analytics Region
        • 5.2.4.1. South America
          • 5.2.4.1.1. Brazil
          • 5.2.4.1.2. Argentina
          • 5.2.4.1.3. Rest of South America
        • 5.2.4.2. Asia Pacific
          • 5.2.4.2.1. China
          • 5.2.4.2.2. Japan
          • 5.2.4.2.3. India
          • 5.2.4.2.4. South Korea
          • 5.2.4.2.5. Taiwan
          • 5.2.4.2.6. Australia
          • 5.2.4.2.7. Rest of Asia-Pacific
        • 5.2.4.3. Europe
          • 5.2.4.3.1. Germany
          • 5.2.4.3.2. France
          • 5.2.4.3.3. Italy
          • 5.2.4.3.4. United Kingdom
          • 5.2.4.3.5. Netherlands
          • 5.2.4.3.6. Rest of Europe
        • 5.2.4.4. MEA
          • 5.2.4.4.1. Middle East
          • 5.2.4.4.2. Africa
        • 5.2.4.5. North America
          • 5.2.4.5.1. United States
          • 5.2.4.5.2. Canada
          • 5.2.4.5.3. Mexico
  • 6. CRM Analytics: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2018)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Microsoft (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Salesforce Inc., (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Angoss Software (Canada)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. SAS Institute Inc. (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. IBM (United States)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Accenture (Ireland)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Oracle Corporation (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. SAP AG (Germany)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Teradata Corporation (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. SAP AG (Germany)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global CRM Analytics Sale, by Type, Organization Size, End-User and Region (value) (2019-2024)
    • 7.1. Introduction
    • 7.2. Global CRM Analytics (Value)
      • 7.2.1. Global CRM Analytics by: Type (Value)
        • 7.2.1.1. Customer Analytics
        • 7.2.1.2. Sales Analytics
        • 7.2.1.3. Marketing Analytics
      • 7.2.2. Global CRM Analytics by: Organization Size (Value)
        • 7.2.2.1. Small Enterprises
        • 7.2.2.2. Medium Enterprises
      • 7.2.3. Global CRM Analytics by: End-User (Value)
        • 7.2.3.1. BFSI
        • 7.2.3.2. Telecommunications
        • 7.2.3.3. IT
        • 7.2.3.4. Retail & Wholesales
      • 7.2.4. Global CRM Analytics Region
        • 7.2.4.1. South America
          • 7.2.4.1.1. Brazil
          • 7.2.4.1.2. Argentina
          • 7.2.4.1.3. Rest of South America
        • 7.2.4.2. Asia Pacific
          • 7.2.4.2.1. China
          • 7.2.4.2.2. Japan
          • 7.2.4.2.3. India
          • 7.2.4.2.4. South Korea
          • 7.2.4.2.5. Taiwan
          • 7.2.4.2.6. Australia
          • 7.2.4.2.7. Rest of Asia-Pacific
        • 7.2.4.3. Europe
          • 7.2.4.3.1. Germany
          • 7.2.4.3.2. France
          • 7.2.4.3.3. Italy
          • 7.2.4.3.4. United Kingdom
          • 7.2.4.3.5. Netherlands
          • 7.2.4.3.6. Rest of Europe
        • 7.2.4.4. MEA
          • 7.2.4.4.1. Middle East
          • 7.2.4.4.2. Africa
        • 7.2.4.5. North America
          • 7.2.4.5.1. United States
          • 7.2.4.5.2. Canada
          • 7.2.4.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. CRM Analytics: by Type(USD Million)
  • Table 2. CRM Analytics Customer Analytics , by Region USD Million (2013-2018)
  • Table 3. CRM Analytics Sales Analytics , by Region USD Million (2013-2018)
  • Table 4. CRM Analytics Marketing Analytics , by Region USD Million (2013-2018)
  • Table 5. CRM Analytics: by Organization Size(USD Million)
  • Table 6. CRM Analytics Small Enterprises , by Region USD Million (2013-2018)
  • Table 7. CRM Analytics Medium Enterprises , by Region USD Million (2013-2018)
  • Table 8. CRM Analytics: by End-User(USD Million)
  • Table 9. CRM Analytics BFSI , by Region USD Million (2013-2018)
  • Table 10. CRM Analytics Telecommunications , by Region USD Million (2013-2018)
  • Table 11. CRM Analytics IT , by Region USD Million (2013-2018)
  • Table 12. CRM Analytics Retail & Wholesales , by Region USD Million (2013-2018)
  • Table 13. South America CRM Analytics, by Country USD Million (2013-2018)
  • Table 14. South America CRM Analytics, by Type USD Million (2013-2018)
  • Table 15. South America CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 16. South America CRM Analytics, by End-User USD Million (2013-2018)
  • Table 17. Brazil CRM Analytics, by Type USD Million (2013-2018)
  • Table 18. Brazil CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 19. Brazil CRM Analytics, by End-User USD Million (2013-2018)
  • Table 20. Argentina CRM Analytics, by Type USD Million (2013-2018)
  • Table 21. Argentina CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 22. Argentina CRM Analytics, by End-User USD Million (2013-2018)
  • Table 23. Rest of South America CRM Analytics, by Type USD Million (2013-2018)
  • Table 24. Rest of South America CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 25. Rest of South America CRM Analytics, by End-User USD Million (2013-2018)
  • Table 26. Asia Pacific CRM Analytics, by Country USD Million (2013-2018)
  • Table 27. Asia Pacific CRM Analytics, by Type USD Million (2013-2018)
  • Table 28. Asia Pacific CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 29. Asia Pacific CRM Analytics, by End-User USD Million (2013-2018)
  • Table 30. China CRM Analytics, by Type USD Million (2013-2018)
  • Table 31. China CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 32. China CRM Analytics, by End-User USD Million (2013-2018)
  • Table 33. Japan CRM Analytics, by Type USD Million (2013-2018)
  • Table 34. Japan CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 35. Japan CRM Analytics, by End-User USD Million (2013-2018)
  • Table 36. India CRM Analytics, by Type USD Million (2013-2018)
  • Table 37. India CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 38. India CRM Analytics, by End-User USD Million (2013-2018)
  • Table 39. South Korea CRM Analytics, by Type USD Million (2013-2018)
  • Table 40. South Korea CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 41. South Korea CRM Analytics, by End-User USD Million (2013-2018)
  • Table 42. Taiwan CRM Analytics, by Type USD Million (2013-2018)
  • Table 43. Taiwan CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 44. Taiwan CRM Analytics, by End-User USD Million (2013-2018)
  • Table 45. Australia CRM Analytics, by Type USD Million (2013-2018)
  • Table 46. Australia CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 47. Australia CRM Analytics, by End-User USD Million (2013-2018)
  • Table 48. Rest of Asia-Pacific CRM Analytics, by Type USD Million (2013-2018)
  • Table 49. Rest of Asia-Pacific CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 50. Rest of Asia-Pacific CRM Analytics, by End-User USD Million (2013-2018)
  • Table 51. Europe CRM Analytics, by Country USD Million (2013-2018)
  • Table 52. Europe CRM Analytics, by Type USD Million (2013-2018)
  • Table 53. Europe CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 54. Europe CRM Analytics, by End-User USD Million (2013-2018)
  • Table 55. Germany CRM Analytics, by Type USD Million (2013-2018)
  • Table 56. Germany CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 57. Germany CRM Analytics, by End-User USD Million (2013-2018)
  • Table 58. France CRM Analytics, by Type USD Million (2013-2018)
  • Table 59. France CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 60. France CRM Analytics, by End-User USD Million (2013-2018)
  • Table 61. Italy CRM Analytics, by Type USD Million (2013-2018)
  • Table 62. Italy CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 63. Italy CRM Analytics, by End-User USD Million (2013-2018)
  • Table 64. United Kingdom CRM Analytics, by Type USD Million (2013-2018)
  • Table 65. United Kingdom CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 66. United Kingdom CRM Analytics, by End-User USD Million (2013-2018)
  • Table 67. Netherlands CRM Analytics, by Type USD Million (2013-2018)
  • Table 68. Netherlands CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 69. Netherlands CRM Analytics, by End-User USD Million (2013-2018)
  • Table 70. Rest of Europe CRM Analytics, by Type USD Million (2013-2018)
  • Table 71. Rest of Europe CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 72. Rest of Europe CRM Analytics, by End-User USD Million (2013-2018)
  • Table 73. MEA CRM Analytics, by Country USD Million (2013-2018)
  • Table 74. MEA CRM Analytics, by Type USD Million (2013-2018)
  • Table 75. MEA CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 76. MEA CRM Analytics, by End-User USD Million (2013-2018)
  • Table 77. Middle East CRM Analytics, by Type USD Million (2013-2018)
  • Table 78. Middle East CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 79. Middle East CRM Analytics, by End-User USD Million (2013-2018)
  • Table 80. Africa CRM Analytics, by Type USD Million (2013-2018)
  • Table 81. Africa CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 82. Africa CRM Analytics, by End-User USD Million (2013-2018)
  • Table 83. North America CRM Analytics, by Country USD Million (2013-2018)
  • Table 84. North America CRM Analytics, by Type USD Million (2013-2018)
  • Table 85. North America CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 86. North America CRM Analytics, by End-User USD Million (2013-2018)
  • Table 87. United States CRM Analytics, by Type USD Million (2013-2018)
  • Table 88. United States CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 89. United States CRM Analytics, by End-User USD Million (2013-2018)
  • Table 90. Canada CRM Analytics, by Type USD Million (2013-2018)
  • Table 91. Canada CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 92. Canada CRM Analytics, by End-User USD Million (2013-2018)
  • Table 93. Mexico CRM Analytics, by Type USD Million (2013-2018)
  • Table 94. Mexico CRM Analytics, by Organization Size USD Million (2013-2018)
  • Table 95. Mexico CRM Analytics, by End-User USD Million (2013-2018)
  • Table 96. Company Basic Information, Sales Area and Its Competitors
  • Table 97. Company Basic Information, Sales Area and Its Competitors
  • Table 98. Company Basic Information, Sales Area and Its Competitors
  • Table 99. Company Basic Information, Sales Area and Its Competitors
  • Table 100. Company Basic Information, Sales Area and Its Competitors
  • Table 101. Company Basic Information, Sales Area and Its Competitors
  • Table 102. Company Basic Information, Sales Area and Its Competitors
  • Table 103. Company Basic Information, Sales Area and Its Competitors
  • Table 104. Company Basic Information, Sales Area and Its Competitors
  • Table 105. Company Basic Information, Sales Area and Its Competitors
  • Table 106. CRM Analytics: by Type(USD Million)
  • Table 107. CRM Analytics Customer Analytics , by Region USD Million (2019-2024)
  • Table 108. CRM Analytics Sales Analytics , by Region USD Million (2019-2024)
  • Table 109. CRM Analytics Marketing Analytics , by Region USD Million (2019-2024)
  • Table 110. CRM Analytics: by Organization Size(USD Million)
  • Table 111. CRM Analytics Small Enterprises , by Region USD Million (2019-2024)
  • Table 112. CRM Analytics Medium Enterprises , by Region USD Million (2019-2024)
  • Table 113. CRM Analytics: by End-User(USD Million)
  • Table 114. CRM Analytics BFSI , by Region USD Million (2019-2024)
  • Table 115. CRM Analytics Telecommunications , by Region USD Million (2019-2024)
  • Table 116. CRM Analytics IT , by Region USD Million (2019-2024)
  • Table 117. CRM Analytics Retail & Wholesales , by Region USD Million (2019-2024)
  • Table 118. South America CRM Analytics, by Country USD Million (2019-2024)
  • Table 119. South America CRM Analytics, by Type USD Million (2019-2024)
  • Table 120. South America CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 121. South America CRM Analytics, by End-User USD Million (2019-2024)
  • Table 122. Brazil CRM Analytics, by Type USD Million (2019-2024)
  • Table 123. Brazil CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 124. Brazil CRM Analytics, by End-User USD Million (2019-2024)
  • Table 125. Argentina CRM Analytics, by Type USD Million (2019-2024)
  • Table 126. Argentina CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 127. Argentina CRM Analytics, by End-User USD Million (2019-2024)
  • Table 128. Rest of South America CRM Analytics, by Type USD Million (2019-2024)
  • Table 129. Rest of South America CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 130. Rest of South America CRM Analytics, by End-User USD Million (2019-2024)
  • Table 131. Asia Pacific CRM Analytics, by Country USD Million (2019-2024)
  • Table 132. Asia Pacific CRM Analytics, by Type USD Million (2019-2024)
  • Table 133. Asia Pacific CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 134. Asia Pacific CRM Analytics, by End-User USD Million (2019-2024)
  • Table 135. China CRM Analytics, by Type USD Million (2019-2024)
  • Table 136. China CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 137. China CRM Analytics, by End-User USD Million (2019-2024)
  • Table 138. Japan CRM Analytics, by Type USD Million (2019-2024)
  • Table 139. Japan CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 140. Japan CRM Analytics, by End-User USD Million (2019-2024)
  • Table 141. India CRM Analytics, by Type USD Million (2019-2024)
  • Table 142. India CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 143. India CRM Analytics, by End-User USD Million (2019-2024)
  • Table 144. South Korea CRM Analytics, by Type USD Million (2019-2024)
  • Table 145. South Korea CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 146. South Korea CRM Analytics, by End-User USD Million (2019-2024)
  • Table 147. Taiwan CRM Analytics, by Type USD Million (2019-2024)
  • Table 148. Taiwan CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 149. Taiwan CRM Analytics, by End-User USD Million (2019-2024)
  • Table 150. Australia CRM Analytics, by Type USD Million (2019-2024)
  • Table 151. Australia CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 152. Australia CRM Analytics, by End-User USD Million (2019-2024)
  • Table 153. Rest of Asia-Pacific CRM Analytics, by Type USD Million (2019-2024)
  • Table 154. Rest of Asia-Pacific CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 155. Rest of Asia-Pacific CRM Analytics, by End-User USD Million (2019-2024)
  • Table 156. Europe CRM Analytics, by Country USD Million (2019-2024)
  • Table 157. Europe CRM Analytics, by Type USD Million (2019-2024)
  • Table 158. Europe CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 159. Europe CRM Analytics, by End-User USD Million (2019-2024)
  • Table 160. Germany CRM Analytics, by Type USD Million (2019-2024)
  • Table 161. Germany CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 162. Germany CRM Analytics, by End-User USD Million (2019-2024)
  • Table 163. France CRM Analytics, by Type USD Million (2019-2024)
  • Table 164. France CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 165. France CRM Analytics, by End-User USD Million (2019-2024)
  • Table 166. Italy CRM Analytics, by Type USD Million (2019-2024)
  • Table 167. Italy CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 168. Italy CRM Analytics, by End-User USD Million (2019-2024)
  • Table 169. United Kingdom CRM Analytics, by Type USD Million (2019-2024)
  • Table 170. United Kingdom CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 171. United Kingdom CRM Analytics, by End-User USD Million (2019-2024)
  • Table 172. Netherlands CRM Analytics, by Type USD Million (2019-2024)
  • Table 173. Netherlands CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 174. Netherlands CRM Analytics, by End-User USD Million (2019-2024)
  • Table 175. Rest of Europe CRM Analytics, by Type USD Million (2019-2024)
  • Table 176. Rest of Europe CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 177. Rest of Europe CRM Analytics, by End-User USD Million (2019-2024)
  • Table 178. MEA CRM Analytics, by Country USD Million (2019-2024)
  • Table 179. MEA CRM Analytics, by Type USD Million (2019-2024)
  • Table 180. MEA CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 181. MEA CRM Analytics, by End-User USD Million (2019-2024)
  • Table 182. Middle East CRM Analytics, by Type USD Million (2019-2024)
  • Table 183. Middle East CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 184. Middle East CRM Analytics, by End-User USD Million (2019-2024)
  • Table 185. Africa CRM Analytics, by Type USD Million (2019-2024)
  • Table 186. Africa CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 187. Africa CRM Analytics, by End-User USD Million (2019-2024)
  • Table 188. North America CRM Analytics, by Country USD Million (2019-2024)
  • Table 189. North America CRM Analytics, by Type USD Million (2019-2024)
  • Table 190. North America CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 191. North America CRM Analytics, by End-User USD Million (2019-2024)
  • Table 192. United States CRM Analytics, by Type USD Million (2019-2024)
  • Table 193. United States CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 194. United States CRM Analytics, by End-User USD Million (2019-2024)
  • Table 195. Canada CRM Analytics, by Type USD Million (2019-2024)
  • Table 196. Canada CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 197. Canada CRM Analytics, by End-User USD Million (2019-2024)
  • Table 198. Mexico CRM Analytics, by Type USD Million (2019-2024)
  • Table 199. Mexico CRM Analytics, by Organization Size USD Million (2019-2024)
  • Table 200. Mexico CRM Analytics, by End-User USD Million (2019-2024)
  • Table 201. Research Programs/Design for This Report
  • Table 202. Key Data Information from Secondary Sources
  • Table 203. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global CRM Analytics: by Type USD Million (2013-2018)
  • Figure 5. Global CRM Analytics: by Organization Size USD Million (2013-2018)
  • Figure 6. Global CRM Analytics: by End-User USD Million (2013-2018)
  • Figure 7. South America CRM Analytics Share (%), by Country
  • Figure 8. Asia Pacific CRM Analytics Share (%), by Country
  • Figure 9. Europe CRM Analytics Share (%), by Country
  • Figure 10. MEA CRM Analytics Share (%), by Country
  • Figure 11. North America CRM Analytics Share (%), by Country
  • Figure 12. Global CRM Analytics share by Players 2018 (%)
  • Figure 13. Global CRM Analytics share by Players (Top 3) 2018(%)
  • Figure 14. Global CRM Analytics share by Players (Top 5) 2018(%)
  • Figure 15. BCG Matrix for key Companies
  • Figure 16. Microsoft (United States) Revenue, Net Income and Gross profit
  • Figure 17. Microsoft (United States) Revenue: by Geography 2018
  • Figure 18. Salesforce Inc., (United States) Revenue, Net Income and Gross profit
  • Figure 19. Salesforce Inc., (United States) Revenue: by Geography 2018
  • Figure 20. Angoss Software (Canada) Revenue, Net Income and Gross profit
  • Figure 21. Angoss Software (Canada) Revenue: by Geography 2018
  • Figure 22. SAS Institute Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 23. SAS Institute Inc. (United States) Revenue: by Geography 2018
  • Figure 24. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 25. IBM (United States) Revenue: by Geography 2018
  • Figure 26. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 27. Accenture (Ireland) Revenue: by Geography 2018
  • Figure 28. Oracle Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 29. Oracle Corporation (United States) Revenue: by Geography 2018
  • Figure 30. SAP AG (Germany) Revenue, Net Income and Gross profit
  • Figure 31. SAP AG (Germany) Revenue: by Geography 2018
  • Figure 32. Teradata Corporation (United States) Revenue, Net Income and Gross profit
  • Figure 33. Teradata Corporation (United States) Revenue: by Geography 2018
  • Figure 34. SAP AG (Germany) Revenue, Net Income and Gross profit
  • Figure 35. SAP AG (Germany) Revenue: by Geography 2018
  • Figure 36. Global CRM Analytics: by Type USD Million (2019-2024)
  • Figure 37. Global CRM Analytics: by Organization Size USD Million (2019-2024)
  • Figure 38. Global CRM Analytics: by End-User USD Million (2019-2024)
  • Figure 39. South America CRM Analytics Share (%), by Country
  • Figure 40. Asia Pacific CRM Analytics Share (%), by Country
  • Figure 41. Europe CRM Analytics Share (%), by Country
  • Figure 42. MEA CRM Analytics Share (%), by Country
  • Figure 43. North America CRM Analytics Share (%), by Country
Some of the key companies/manufacturers profiled in the report
  • Microsoft (United States)
  • Salesforce Inc., (United States)
  • Angoss Software (Canada)
  • SAS Institute Inc. (United States)
  • IBM (United States)
  • Accenture (Ireland)
  • Oracle Corporation (United States)
  • SAP AG (Germany)
  • Teradata Corporation (United States)
  • SAP AG (Germany)
Additional players considered in the study are as follows:
Infosys Ltd (India) , Infor (United States)
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