Global Communications Platform as a Service (CPaaS)

Communications Platform as a Service (CPaaS) Comprehensive Study by Type (Customized Service, Standardized Service), Organization Size (SME (Small and Medium Enterprises), Large Enterprise), End User (IT and Telecom, BFSI, Retail and E-commerce, Healthcare, Financial Services, Other End-user Verticals) Players and Region - Global Market Outlook to 2026

Communications Platform as a Service (CPaaS) Market by XX Submarkets | Forecast Years 2022-2027 | CAGR: 46.5%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Industry Background:
CPaaS stands for the Communications Platform as a Service. A CPaaS is a cloud-based platform that enables developers to add real-time communications features to their own applications without needing to build backend infrastructure and interfaces. A CPaaS offers a complete development framework for building real-time communications features without having to build your own. This typically includes software tools, standards-based application programming interfaces (APIs), sample code, and pre-built applications. CPaaS providers also provide support and product documentation to help developers throughout the development process. Some companies also offer software development kits (SDKs) and libraries for building applications on different desktop and mobile platforms.
According to AMA, the market for Communications Platform as a Service (CPaaS) is expected to register a CAGR of 46.5% during the forecast period to 2026. This growth is primarily driven by The Rising demand due to rapidly changing consumer purchasing trends and The increasing connectivity and increasing mobile devices for communications and online transactions.

Globally, a noticeable market trend is evident Upsurging demand from Retail and E-commerce Industry . The Internet Software & Services sector in the North America region has been increasing at a sustainable rate and further growth is expected to be witnessed over the forecast period, owing to the robust investments and expansion in production facilities in the region. Major Players, such as Twilio Inc. (United States), Vonage Holdings Corp (United States), MessageBird B.V. (United States), Plivo Inc. (United States), Snich AB (Sweden), Voximplant (Zingaya, Inc.) (United States), 8x8 Inc (United States), Voxvalley Technologies (Singapore), Bandwidth Inc. (United States) and IntelePeer Cloud Communications (United States) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Key Developments in the Market:
On 9th June 2020, 8X8 Inc. launched an open communication platform to deliver and scale work-from-home enterprise communications with the availability of CPaaS programmable applications and APIs, including SMS and 8x8 video.
On 13th MAy 2020, Twilio, a prominent cloud communications platform provider, announced that Twilio programmable video would be powering Zocdoc's new free, HIPAA-compliant telehealth video solution. Any provider can sign up to use Zocdoc's video service, powered by Twilio, to facilitate all of their virtual appointments.

Market Drivers
  • The Rising demand due to rapidly changing consumer purchasing trends
  • The increasing connectivity and increasing mobile devices for communications and online transactions

Market Trend
  • Upsurging demand from Retail and E-commerce Industry
  • High Adoption due to real-time communications

Restraints
  • The concern related to safety and privacy

Opportunities
The rising demand due to COVID 19 Pandemic and work from home situation and The technological innovation associated with Communications Platform as a Service (CPaaS)

AMA Research follow a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcase the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyse the products and services offered by multiple players competing to increase their market share and presence.

Customization in the Report
AMA Research features not only specific market forecasts, but also include significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis

Against this Challenging Backdrop, Communications Platform as a Service (CPaaS) Study Sheds Light on
— The Communications Platform as a Service (CPaaS) Market status quo and key characteristics. To end this, Analyst at AMA organize and took survey of the Communications Platform as a Service (CPaaS) industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where Communications Platform as a Service (CPaaS) industry is heading and what are the top priorities. Insights are drawn from financial analysis, the survey and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold value they currently claim, or capture the new addressable opportunity.

Report Objectives / Segmentation Covered

By Type
  • Customized Service
  • Standardized Service
By Organization Size
  • SME (Small and Medium Enterprises)
  • Large Enterprise

By End User
  • IT and Telecom
  • BFSI
  • Retail and E-commerce
  • Healthcare
  • Financial Services
  • Other End-user Verticals

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. The Rising demand due to rapidly changing consumer purchasing trends
      • 3.2.2. The increasing connectivity and increasing mobile devices for communications and online transactions
    • 3.3. Market Trends
      • 3.3.1. Upsurging demand from Retail and E-commerce Industry
      • 3.3.2. High Adoption due to real-time communications
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Communications Platform as a Service (CPaaS), by Type, Organization Size, End User and Region (value and price ) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Communications Platform as a Service (CPaaS) (Value)
      • 5.2.1. Global Communications Platform as a Service (CPaaS) by: Type (Value)
        • 5.2.1.1. Customized Service
        • 5.2.1.2. Standardized Service
      • 5.2.2. Global Communications Platform as a Service (CPaaS) by: Organization Size (Value)
        • 5.2.2.1. SME (Small and Medium Enterprises)
        • 5.2.2.2. Large Enterprise
      • 5.2.3. Global Communications Platform as a Service (CPaaS) by: End User (Value)
        • 5.2.3.1. IT and Telecom
        • 5.2.3.2. BFSI
        • 5.2.3.3. Retail and E-commerce
        • 5.2.3.4. Healthcare
        • 5.2.3.5. Financial Services
        • 5.2.3.6. Other End-user Verticals
      • 5.2.4. Global Communications Platform as a Service (CPaaS) Region
        • 5.2.4.1. South America
          • 5.2.4.1.1. Brazil
          • 5.2.4.1.2. Argentina
          • 5.2.4.1.3. Rest of South America
        • 5.2.4.2. Asia Pacific
          • 5.2.4.2.1. China
          • 5.2.4.2.2. Japan
          • 5.2.4.2.3. India
          • 5.2.4.2.4. South Korea
          • 5.2.4.2.5. Taiwan
          • 5.2.4.2.6. Australia
          • 5.2.4.2.7. Rest of Asia-Pacific
        • 5.2.4.3. Europe
          • 5.2.4.3.1. Germany
          • 5.2.4.3.2. France
          • 5.2.4.3.3. Italy
          • 5.2.4.3.4. United Kingdom
          • 5.2.4.3.5. Netherlands
          • 5.2.4.3.6. Rest of Europe
        • 5.2.4.4. MEA
          • 5.2.4.4.1. Middle East
          • 5.2.4.4.2. Africa
        • 5.2.4.5. North America
          • 5.2.4.5.1. United States
          • 5.2.4.5.2. Canada
          • 5.2.4.5.3. Mexico
    • 5.3. Global Communications Platform as a Service (CPaaS) (Price)
      • 5.3.1. Global Communications Platform as a Service (CPaaS) by: Type (Price)
  • 6. Communications Platform as a Service (CPaaS): Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Twilio Inc. (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Vonage Holdings Corp (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. MessageBird B.V. (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Plivo Inc. (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Snich AB (Sweden)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Voximplant (Zingaya, Inc.) (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. 8x8 Inc (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. Voxvalley Technologies (Singapore)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. Bandwidth Inc. (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. IntelePeer Cloud Communications (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Communications Platform as a Service (CPaaS) Sale, by Type, Organization Size, End User and Region (value and price ) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Communications Platform as a Service (CPaaS) (Value)
      • 7.2.1. Global Communications Platform as a Service (CPaaS) by: Type (Value)
        • 7.2.1.1. Customized Service
        • 7.2.1.2. Standardized Service
      • 7.2.2. Global Communications Platform as a Service (CPaaS) by: Organization Size (Value)
        • 7.2.2.1. SME (Small and Medium Enterprises)
        • 7.2.2.2. Large Enterprise
      • 7.2.3. Global Communications Platform as a Service (CPaaS) by: End User (Value)
        • 7.2.3.1. IT and Telecom
        • 7.2.3.2. BFSI
        • 7.2.3.3. Retail and E-commerce
        • 7.2.3.4. Healthcare
        • 7.2.3.5. Financial Services
        • 7.2.3.6. Other End-user Verticals
      • 7.2.4. Global Communications Platform as a Service (CPaaS) Region
        • 7.2.4.1. South America
          • 7.2.4.1.1. Brazil
          • 7.2.4.1.2. Argentina
          • 7.2.4.1.3. Rest of South America
        • 7.2.4.2. Asia Pacific
          • 7.2.4.2.1. China
          • 7.2.4.2.2. Japan
          • 7.2.4.2.3. India
          • 7.2.4.2.4. South Korea
          • 7.2.4.2.5. Taiwan
          • 7.2.4.2.6. Australia
          • 7.2.4.2.7. Rest of Asia-Pacific
        • 7.2.4.3. Europe
          • 7.2.4.3.1. Germany
          • 7.2.4.3.2. France
          • 7.2.4.3.3. Italy
          • 7.2.4.3.4. United Kingdom
          • 7.2.4.3.5. Netherlands
          • 7.2.4.3.6. Rest of Europe
        • 7.2.4.4. MEA
          • 7.2.4.4.1. Middle East
          • 7.2.4.4.2. Africa
        • 7.2.4.5. North America
          • 7.2.4.5.1. United States
          • 7.2.4.5.2. Canada
          • 7.2.4.5.3. Mexico
    • 7.3. Global Communications Platform as a Service (CPaaS) (Price)
      • 7.3.1. Global Communications Platform as a Service (CPaaS) by: Type (Price)
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Communications Platform as a Service (CPaaS): by Type(USD Million)
  • Table 2. Communications Platform as a Service (CPaaS) Customized Service , by Region USD Million (2015-2020)
  • Table 3. Communications Platform as a Service (CPaaS) Standardized Service , by Region USD Million (2015-2020)
  • Table 4. Communications Platform as a Service (CPaaS): by Organization Size(USD Million)
  • Table 5. Communications Platform as a Service (CPaaS) SME (Small and Medium Enterprises) , by Region USD Million (2015-2020)
  • Table 6. Communications Platform as a Service (CPaaS) Large Enterprise , by Region USD Million (2015-2020)
  • Table 7. Communications Platform as a Service (CPaaS): by End User(USD Million)
  • Table 8. Communications Platform as a Service (CPaaS) IT and Telecom , by Region USD Million (2015-2020)
  • Table 9. Communications Platform as a Service (CPaaS) BFSI , by Region USD Million (2015-2020)
  • Table 10. Communications Platform as a Service (CPaaS) Retail and E-commerce , by Region USD Million (2015-2020)
  • Table 11. Communications Platform as a Service (CPaaS) Healthcare , by Region USD Million (2015-2020)
  • Table 12. Communications Platform as a Service (CPaaS) Financial Services , by Region USD Million (2015-2020)
  • Table 13. Communications Platform as a Service (CPaaS) Other End-user Verticals , by Region USD Million (2015-2020)
  • Table 14. South America Communications Platform as a Service (CPaaS), by Country USD Million (2015-2020)
  • Table 15. South America Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 16. South America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 17. South America Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 18. Brazil Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 19. Brazil Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 20. Brazil Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 21. Argentina Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 22. Argentina Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 23. Argentina Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 24. Rest of South America Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 25. Rest of South America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 26. Rest of South America Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 27. Asia Pacific Communications Platform as a Service (CPaaS), by Country USD Million (2015-2020)
  • Table 28. Asia Pacific Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 29. Asia Pacific Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 30. Asia Pacific Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 31. China Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 32. China Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 33. China Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 34. Japan Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 35. Japan Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 36. Japan Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 37. India Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 38. India Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 39. India Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 40. South Korea Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 41. South Korea Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 42. South Korea Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 43. Taiwan Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 44. Taiwan Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 45. Taiwan Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 46. Australia Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 47. Australia Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 48. Australia Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 49. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 50. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 51. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 52. Europe Communications Platform as a Service (CPaaS), by Country USD Million (2015-2020)
  • Table 53. Europe Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 54. Europe Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 55. Europe Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 56. Germany Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 57. Germany Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 58. Germany Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 59. France Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 60. France Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 61. France Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 62. Italy Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 63. Italy Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 64. Italy Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 65. United Kingdom Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 66. United Kingdom Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 67. United Kingdom Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 68. Netherlands Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 69. Netherlands Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 70. Netherlands Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 71. Rest of Europe Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 72. Rest of Europe Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 73. Rest of Europe Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 74. MEA Communications Platform as a Service (CPaaS), by Country USD Million (2015-2020)
  • Table 75. MEA Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 76. MEA Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 77. MEA Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 78. Middle East Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 79. Middle East Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 80. Middle East Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 81. Africa Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 82. Africa Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 83. Africa Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 84. North America Communications Platform as a Service (CPaaS), by Country USD Million (2015-2020)
  • Table 85. North America Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 86. North America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 87. North America Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 88. United States Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 89. United States Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 90. United States Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 91. Canada Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 92. Canada Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 93. Canada Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 94. Mexico Communications Platform as a Service (CPaaS), by Type USD Million (2015-2020)
  • Table 95. Mexico Communications Platform as a Service (CPaaS), by Organization Size USD Million (2015-2020)
  • Table 96. Mexico Communications Platform as a Service (CPaaS), by End User USD Million (2015-2020)
  • Table 97. Communications Platform as a Service (CPaaS): by Type(USD/Units)
  • Table 98. Company Basic Information, Sales Area and Its Competitors
  • Table 99. Company Basic Information, Sales Area and Its Competitors
  • Table 100. Company Basic Information, Sales Area and Its Competitors
  • Table 101. Company Basic Information, Sales Area and Its Competitors
  • Table 102. Company Basic Information, Sales Area and Its Competitors
  • Table 103. Company Basic Information, Sales Area and Its Competitors
  • Table 104. Company Basic Information, Sales Area and Its Competitors
  • Table 105. Company Basic Information, Sales Area and Its Competitors
  • Table 106. Company Basic Information, Sales Area and Its Competitors
  • Table 107. Company Basic Information, Sales Area and Its Competitors
  • Table 108. Communications Platform as a Service (CPaaS): by Type(USD Million)
  • Table 109. Communications Platform as a Service (CPaaS) Customized Service , by Region USD Million (2021-2026)
  • Table 110. Communications Platform as a Service (CPaaS) Standardized Service , by Region USD Million (2021-2026)
  • Table 111. Communications Platform as a Service (CPaaS): by Organization Size(USD Million)
  • Table 112. Communications Platform as a Service (CPaaS) SME (Small and Medium Enterprises) , by Region USD Million (2021-2026)
  • Table 113. Communications Platform as a Service (CPaaS) Large Enterprise , by Region USD Million (2021-2026)
  • Table 114. Communications Platform as a Service (CPaaS): by End User(USD Million)
  • Table 115. Communications Platform as a Service (CPaaS) IT and Telecom , by Region USD Million (2021-2026)
  • Table 116. Communications Platform as a Service (CPaaS) BFSI , by Region USD Million (2021-2026)
  • Table 117. Communications Platform as a Service (CPaaS) Retail and E-commerce , by Region USD Million (2021-2026)
  • Table 118. Communications Platform as a Service (CPaaS) Healthcare , by Region USD Million (2021-2026)
  • Table 119. Communications Platform as a Service (CPaaS) Financial Services , by Region USD Million (2021-2026)
  • Table 120. Communications Platform as a Service (CPaaS) Other End-user Verticals , by Region USD Million (2021-2026)
  • Table 121. South America Communications Platform as a Service (CPaaS), by Country USD Million (2021-2026)
  • Table 122. South America Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 123. South America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 124. South America Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 125. Brazil Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 126. Brazil Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 127. Brazil Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 128. Argentina Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 129. Argentina Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 130. Argentina Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 131. Rest of South America Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 132. Rest of South America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 133. Rest of South America Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 134. Asia Pacific Communications Platform as a Service (CPaaS), by Country USD Million (2021-2026)
  • Table 135. Asia Pacific Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 136. Asia Pacific Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 137. Asia Pacific Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 138. China Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 139. China Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 140. China Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 141. Japan Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 142. Japan Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 143. Japan Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 144. India Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 145. India Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 146. India Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 147. South Korea Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 148. South Korea Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 149. South Korea Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 150. Taiwan Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 151. Taiwan Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 152. Taiwan Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 153. Australia Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 154. Australia Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 155. Australia Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 156. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 157. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 158. Rest of Asia-Pacific Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 159. Europe Communications Platform as a Service (CPaaS), by Country USD Million (2021-2026)
  • Table 160. Europe Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 161. Europe Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 162. Europe Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 163. Germany Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 164. Germany Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 165. Germany Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 166. France Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 167. France Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 168. France Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 169. Italy Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 170. Italy Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 171. Italy Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 172. United Kingdom Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 173. United Kingdom Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 174. United Kingdom Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 175. Netherlands Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 176. Netherlands Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 177. Netherlands Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 178. Rest of Europe Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 179. Rest of Europe Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 180. Rest of Europe Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 181. MEA Communications Platform as a Service (CPaaS), by Country USD Million (2021-2026)
  • Table 182. MEA Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 183. MEA Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 184. MEA Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 185. Middle East Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 186. Middle East Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 187. Middle East Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 188. Africa Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 189. Africa Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 190. Africa Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 191. North America Communications Platform as a Service (CPaaS), by Country USD Million (2021-2026)
  • Table 192. North America Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 193. North America Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 194. North America Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 195. United States Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 196. United States Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 197. United States Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 198. Canada Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 199. Canada Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 200. Canada Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 201. Mexico Communications Platform as a Service (CPaaS), by Type USD Million (2021-2026)
  • Table 202. Mexico Communications Platform as a Service (CPaaS), by Organization Size USD Million (2021-2026)
  • Table 203. Mexico Communications Platform as a Service (CPaaS), by End User USD Million (2021-2026)
  • Table 204. Communications Platform as a Service (CPaaS): by Type(USD/Units)
  • Table 205. Research Programs/Design for This Report
  • Table 206. Key Data Information from Secondary Sources
  • Table 207. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Communications Platform as a Service (CPaaS): by Type USD Million (2015-2020)
  • Figure 5. Global Communications Platform as a Service (CPaaS): by Organization Size USD Million (2015-2020)
  • Figure 6. Global Communications Platform as a Service (CPaaS): by End User USD Million (2015-2020)
  • Figure 7. South America Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 8. Asia Pacific Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 9. Europe Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 10. MEA Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 11. North America Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 12. Global Communications Platform as a Service (CPaaS): by Type USD/Units (2015-2020)
  • Figure 13. Global Communications Platform as a Service (CPaaS) share by Players 2020 (%)
  • Figure 14. Global Communications Platform as a Service (CPaaS) share by Players (Top 3) 2020(%)
  • Figure 15. Global Communications Platform as a Service (CPaaS) share by Players (Top 5) 2020(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. Twilio Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 18. Twilio Inc. (United States) Revenue: by Geography 2020
  • Figure 19. Vonage Holdings Corp (United States) Revenue, Net Income and Gross profit
  • Figure 20. Vonage Holdings Corp (United States) Revenue: by Geography 2020
  • Figure 21. MessageBird B.V. (United States) Revenue, Net Income and Gross profit
  • Figure 22. MessageBird B.V. (United States) Revenue: by Geography 2020
  • Figure 23. Plivo Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 24. Plivo Inc. (United States) Revenue: by Geography 2020
  • Figure 25. Snich AB (Sweden) Revenue, Net Income and Gross profit
  • Figure 26. Snich AB (Sweden) Revenue: by Geography 2020
  • Figure 27. Voximplant (Zingaya, Inc.) (United States) Revenue, Net Income and Gross profit
  • Figure 28. Voximplant (Zingaya, Inc.) (United States) Revenue: by Geography 2020
  • Figure 29. 8x8 Inc (United States) Revenue, Net Income and Gross profit
  • Figure 30. 8x8 Inc (United States) Revenue: by Geography 2020
  • Figure 31. Voxvalley Technologies (Singapore) Revenue, Net Income and Gross profit
  • Figure 32. Voxvalley Technologies (Singapore) Revenue: by Geography 2020
  • Figure 33. Bandwidth Inc. (United States) Revenue, Net Income and Gross profit
  • Figure 34. Bandwidth Inc. (United States) Revenue: by Geography 2020
  • Figure 35. IntelePeer Cloud Communications (United States) Revenue, Net Income and Gross profit
  • Figure 36. IntelePeer Cloud Communications (United States) Revenue: by Geography 2020
  • Figure 37. Global Communications Platform as a Service (CPaaS): by Type USD Million (2021-2026)
  • Figure 38. Global Communications Platform as a Service (CPaaS): by Organization Size USD Million (2021-2026)
  • Figure 39. Global Communications Platform as a Service (CPaaS): by End User USD Million (2021-2026)
  • Figure 40. South America Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 41. Asia Pacific Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 42. Europe Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 43. MEA Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 44. North America Communications Platform as a Service (CPaaS) Share (%), by Country
  • Figure 45. Global Communications Platform as a Service (CPaaS): by Type USD/Units (2021-2026)
List of companies from research coverage that are profiled in the study
  • Twilio Inc. (United States)
  • Vonage Holdings Corp (United States)
  • MessageBird B.V. (United States)
  • Plivo Inc. (United States)
  • Snich AB (Sweden)
  • Voximplant (Zingaya, Inc.) (United States)
  • 8x8 Inc (United States)
  • Voxvalley Technologies (Singapore)
  • Bandwidth Inc. (United States)
  • IntelePeer Cloud Communications (United States)
Additional players considered in the study are as follows:
Avaya Inc. (United States) , AT&T Inc. (United States) , Mitel Networks Corporation (Canada) , Telestax (United States) , Voxbone SA (Belgium) , Iotum Inc. (United States) , M800 Limited (Hong Kong) , Infobip Ltd (United Kingdom) , EnableX.io (Singapore)
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Dec 2021 214 Pages 62 Tables Base Year: 2021 Coverage: 15+ Companies; 18 Countries

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Global Communications Platform as a Service (CPaaS) Quantitative research analysis
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Frequently Asked Questions (FAQ):

The Communications Platform as a Service (CPaaS) market is expected to see a CAGR of 46.5% during projected year 2020 to 2026.
Top performing companies in the Global Communications Platform as a Service (CPaaS) market are Twilio Inc. (United States), Vonage Holdings Corp (United States), MessageBird B.V. (United States), Plivo Inc. (United States), Snich AB (Sweden), Voximplant (Zingaya, Inc.) (United States), 8x8 Inc (United States), Voxvalley Technologies (Singapore), Bandwidth Inc. (United States) and IntelePeer Cloud Communications (United States), to name a few.
North America is dominating the Communications Platform as a Service (CPaaS) Market.

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