Global Healthcare BPO Market

Healthcare BPO Comprehensive Study by Type (Patient Enrollment and Strategic Planning, Medical Billing, Medical Transcription, Device Monitoring, Revenue Cycle Management), Payer Service (Human Resource Management, Claims Management, Customer Relationship Management (CRM), Operational/Administrative Management, Product Development, Care Management, Provider Management) Players and Region - Global Market Outlook to 2030

Healthcare BPO Market by XX Submarkets | Forecast Years 2024-2030 | CAGR: 20.3%  

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  • Summary
  • Market Segments
  • Table of Content
  • List of Table & Figures
  • Players Profiled
Healthcare BPO Market Scope
Healthcare BPO is a solution for customers to accept smart methods that will support the organization by dropping the prices and growing the overall output. Healthcare BPO provide services such as patient enrollment and strategic planning, medical billing, medical transcription, device monitoring and revenue cycle management.

According to AMA, the Global Healthcare BPO market is expected to see growth rate of 20.3%

Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Healthcare BPO market throughout the predicted period.

Cognizant (United States), Accenture (Ireland), Xerox (United States), Genpact (Bermuda), TCS (India), Infosys (India), Eli Global (United States), IBM (United States), GeBBS Healthcare Solutions, Inc (United States) and Parexel (United States) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are Quintiles (United States), Sutherland (United States), United Health Group (United States) and Truven Health (United States).

Segmentation Overview
The study have segmented the market of Global Healthcare BPO market by Type (Patient Enrollment and Strategic Planning, Medical Billing, Medical Transcription, Device Monitoring and Revenue Cycle Management) and Region with country level break-up.

On the basis of geography, the market of Healthcare BPO has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).

Influencing Trend:
Introduction of Government Regulations to Reduce Cost and Rising Need for Structured Processes, Documentation

Market Growth Drivers:
Loss of Income Due to Billing Mistakes and Upsurging Demand Trained Professional

Challenges:
Strict Government Regulations and Rising Rivalry between Hospital Management Corporations

Restraints:
Data Privacy and Security and Quality of Service

Opportunities:
Technological Advancement in IT and Health Care Sector

Market Leaders and their Expansionary Development Strategies
In may 2018, GeBBS Healthcare Solutions has announced a partnership with Prospect Medical Holdings, Inc. for Healthcare Information Management (HIM) and Revenue Cycle Management (RCM).
In June 2020 Cognizant launched its healthcare BPO platform
In the United States, The Health Insurance Portability and Accountability Act (HIPAA) was settled to protect the confidentiality of a patient’s medical evidence and to safeguard persons' medical records and private health-related data. It sets a boundary on the use and the release of health records., and HITECH (Health Information Technology for Economic and Clinical Health) Act – HITECH is part of the American Recovery and Reinvestment Act of 2009 (ARRA). The HITECH Act is intended to encourage more effective and efficient healthcare through the use of technology, like implementing electronic health records (eHR), thereby reducing the healthcare costs and enabling greater access to the system. It aims to address the privacy and security concerns associated with the electronic transmission of health information.

Key Target Audience
Healthcare Service Providers, Health Insurance Corporations, Business Research Service Providers, Private Research Institutions, Government Regulatory Bodies, Government Research Organizations and Others

About Approach
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from the total available market.

Report Objectives / Segmentation Covered

By Type
  • Patient Enrollment and Strategic Planning
  • Medical Billing
  • Medical Transcription
  • Device Monitoring
  • Revenue Cycle Management
By Payer Service
  • Human Resource Management
  • Claims Management
  • Customer Relationship Management (CRM)
  • Operational/Administrative Management
  • Product Development
  • Care Management
  • Provider Management

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Loss of Income Due to Billing Mistakes
      • 3.2.2. Upsurging Demand Trained Professional
    • 3.3. Market Challenges
      • 3.3.1. Strict Government Regulations
      • 3.3.2. Rising Rivalry between Hospital Management Corporations
    • 3.4. Market Trends
      • 3.4.1. Introduction of Government Regulations to Reduce Cost
      • 3.4.2. Rising Need for Structured Processes, Documentation
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Healthcare BPO, by Type, Payer Service and Region (value) (2018-2023)
    • 5.1. Introduction
    • 5.2. Global Healthcare BPO (Value)
      • 5.2.1. Global Healthcare BPO by: Type (Value)
        • 5.2.1.1. Patient Enrollment and Strategic Planning
        • 5.2.1.2. Medical Billing
        • 5.2.1.3. Medical Transcription
        • 5.2.1.4. Device Monitoring
        • 5.2.1.5. Revenue Cycle Management
      • 5.2.2. Global Healthcare BPO by: Payer Service (Value)
        • 5.2.2.1. Human Resource Management
        • 5.2.2.2. Claims Management
        • 5.2.2.3. Customer Relationship Management (CRM)
        • 5.2.2.4. Operational/Administrative Management
        • 5.2.2.5. Product Development
        • 5.2.2.6. Care Management
        • 5.2.2.7. Provider Management
      • 5.2.3. Global Healthcare BPO Region
        • 5.2.3.1. South America
          • 5.2.3.1.1. Brazil
          • 5.2.3.1.2. Argentina
          • 5.2.3.1.3. Rest of South America
        • 5.2.3.2. Asia Pacific
          • 5.2.3.2.1. China
          • 5.2.3.2.2. Japan
          • 5.2.3.2.3. India
          • 5.2.3.2.4. South Korea
          • 5.2.3.2.5. Taiwan
          • 5.2.3.2.6. Australia
          • 5.2.3.2.7. Rest of Asia-Pacific
        • 5.2.3.3. Europe
          • 5.2.3.3.1. Germany
          • 5.2.3.3.2. France
          • 5.2.3.3.3. Italy
          • 5.2.3.3.4. United Kingdom
          • 5.2.3.3.5. Netherlands
          • 5.2.3.3.6. Rest of Europe
        • 5.2.3.4. MEA
          • 5.2.3.4.1. Middle East
          • 5.2.3.4.2. Africa
        • 5.2.3.5. North America
          • 5.2.3.5.1. United States
          • 5.2.3.5.2. Canada
          • 5.2.3.5.3. Mexico
  • 6. Healthcare BPO: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2023)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. Cognizant (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Accenture (Ireland)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Xerox (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Genpact (Bermuda)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. TCS (India)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. Infosys (India)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Eli Global (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. IBM (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. GeBBS Healthcare Solutions, Inc (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. Parexel (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Healthcare BPO Sale, by Type, Payer Service and Region (value) (2025-2030)
    • 7.1. Introduction
    • 7.2. Global Healthcare BPO (Value)
      • 7.2.1. Global Healthcare BPO by: Type (Value)
        • 7.2.1.1. Patient Enrollment and Strategic Planning
        • 7.2.1.2. Medical Billing
        • 7.2.1.3. Medical Transcription
        • 7.2.1.4. Device Monitoring
        • 7.2.1.5. Revenue Cycle Management
      • 7.2.2. Global Healthcare BPO by: Payer Service (Value)
        • 7.2.2.1. Human Resource Management
        • 7.2.2.2. Claims Management
        • 7.2.2.3. Customer Relationship Management (CRM)
        • 7.2.2.4. Operational/Administrative Management
        • 7.2.2.5. Product Development
        • 7.2.2.6. Care Management
        • 7.2.2.7. Provider Management
      • 7.2.3. Global Healthcare BPO Region
        • 7.2.3.1. South America
          • 7.2.3.1.1. Brazil
          • 7.2.3.1.2. Argentina
          • 7.2.3.1.3. Rest of South America
        • 7.2.3.2. Asia Pacific
          • 7.2.3.2.1. China
          • 7.2.3.2.2. Japan
          • 7.2.3.2.3. India
          • 7.2.3.2.4. South Korea
          • 7.2.3.2.5. Taiwan
          • 7.2.3.2.6. Australia
          • 7.2.3.2.7. Rest of Asia-Pacific
        • 7.2.3.3. Europe
          • 7.2.3.3.1. Germany
          • 7.2.3.3.2. France
          • 7.2.3.3.3. Italy
          • 7.2.3.3.4. United Kingdom
          • 7.2.3.3.5. Netherlands
          • 7.2.3.3.6. Rest of Europe
        • 7.2.3.4. MEA
          • 7.2.3.4.1. Middle East
          • 7.2.3.4.2. Africa
        • 7.2.3.5. North America
          • 7.2.3.5.1. United States
          • 7.2.3.5.2. Canada
          • 7.2.3.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Healthcare BPO: by Type(USD Million)
  • Table 2. Healthcare BPO Patient Enrollment and Strategic Planning , by Region USD Million (2018-2023)
  • Table 3. Healthcare BPO Medical Billing , by Region USD Million (2018-2023)
  • Table 4. Healthcare BPO Medical Transcription , by Region USD Million (2018-2023)
  • Table 5. Healthcare BPO Device Monitoring , by Region USD Million (2018-2023)
  • Table 6. Healthcare BPO Revenue Cycle Management , by Region USD Million (2018-2023)
  • Table 7. Healthcare BPO: by Payer Service(USD Million)
  • Table 8. Healthcare BPO Human Resource Management , by Region USD Million (2018-2023)
  • Table 9. Healthcare BPO Claims Management , by Region USD Million (2018-2023)
  • Table 10. Healthcare BPO Customer Relationship Management (CRM) , by Region USD Million (2018-2023)
  • Table 11. Healthcare BPO Operational/Administrative Management , by Region USD Million (2018-2023)
  • Table 12. Healthcare BPO Product Development , by Region USD Million (2018-2023)
  • Table 13. Healthcare BPO Care Management , by Region USD Million (2018-2023)
  • Table 14. Healthcare BPO Provider Management , by Region USD Million (2018-2023)
  • Table 15. South America Healthcare BPO, by Country USD Million (2018-2023)
  • Table 16. South America Healthcare BPO, by Type USD Million (2018-2023)
  • Table 17. South America Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 18. Brazil Healthcare BPO, by Type USD Million (2018-2023)
  • Table 19. Brazil Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 20. Argentina Healthcare BPO, by Type USD Million (2018-2023)
  • Table 21. Argentina Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 22. Rest of South America Healthcare BPO, by Type USD Million (2018-2023)
  • Table 23. Rest of South America Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 24. Asia Pacific Healthcare BPO, by Country USD Million (2018-2023)
  • Table 25. Asia Pacific Healthcare BPO, by Type USD Million (2018-2023)
  • Table 26. Asia Pacific Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 27. China Healthcare BPO, by Type USD Million (2018-2023)
  • Table 28. China Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 29. Japan Healthcare BPO, by Type USD Million (2018-2023)
  • Table 30. Japan Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 31. India Healthcare BPO, by Type USD Million (2018-2023)
  • Table 32. India Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 33. South Korea Healthcare BPO, by Type USD Million (2018-2023)
  • Table 34. South Korea Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 35. Taiwan Healthcare BPO, by Type USD Million (2018-2023)
  • Table 36. Taiwan Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 37. Australia Healthcare BPO, by Type USD Million (2018-2023)
  • Table 38. Australia Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 39. Rest of Asia-Pacific Healthcare BPO, by Type USD Million (2018-2023)
  • Table 40. Rest of Asia-Pacific Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 41. Europe Healthcare BPO, by Country USD Million (2018-2023)
  • Table 42. Europe Healthcare BPO, by Type USD Million (2018-2023)
  • Table 43. Europe Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 44. Germany Healthcare BPO, by Type USD Million (2018-2023)
  • Table 45. Germany Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 46. France Healthcare BPO, by Type USD Million (2018-2023)
  • Table 47. France Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 48. Italy Healthcare BPO, by Type USD Million (2018-2023)
  • Table 49. Italy Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 50. United Kingdom Healthcare BPO, by Type USD Million (2018-2023)
  • Table 51. United Kingdom Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 52. Netherlands Healthcare BPO, by Type USD Million (2018-2023)
  • Table 53. Netherlands Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 54. Rest of Europe Healthcare BPO, by Type USD Million (2018-2023)
  • Table 55. Rest of Europe Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 56. MEA Healthcare BPO, by Country USD Million (2018-2023)
  • Table 57. MEA Healthcare BPO, by Type USD Million (2018-2023)
  • Table 58. MEA Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 59. Middle East Healthcare BPO, by Type USD Million (2018-2023)
  • Table 60. Middle East Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 61. Africa Healthcare BPO, by Type USD Million (2018-2023)
  • Table 62. Africa Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 63. North America Healthcare BPO, by Country USD Million (2018-2023)
  • Table 64. North America Healthcare BPO, by Type USD Million (2018-2023)
  • Table 65. North America Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 66. United States Healthcare BPO, by Type USD Million (2018-2023)
  • Table 67. United States Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 68. Canada Healthcare BPO, by Type USD Million (2018-2023)
  • Table 69. Canada Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 70. Mexico Healthcare BPO, by Type USD Million (2018-2023)
  • Table 71. Mexico Healthcare BPO, by Payer Service USD Million (2018-2023)
  • Table 72. Company Basic Information, Sales Area and Its Competitors
  • Table 73. Company Basic Information, Sales Area and Its Competitors
  • Table 74. Company Basic Information, Sales Area and Its Competitors
  • Table 75. Company Basic Information, Sales Area and Its Competitors
  • Table 76. Company Basic Information, Sales Area and Its Competitors
  • Table 77. Company Basic Information, Sales Area and Its Competitors
  • Table 78. Company Basic Information, Sales Area and Its Competitors
  • Table 79. Company Basic Information, Sales Area and Its Competitors
  • Table 80. Company Basic Information, Sales Area and Its Competitors
  • Table 81. Company Basic Information, Sales Area and Its Competitors
  • Table 82. Healthcare BPO: by Type(USD Million)
  • Table 83. Healthcare BPO Patient Enrollment and Strategic Planning , by Region USD Million (2025-2030)
  • Table 84. Healthcare BPO Medical Billing , by Region USD Million (2025-2030)
  • Table 85. Healthcare BPO Medical Transcription , by Region USD Million (2025-2030)
  • Table 86. Healthcare BPO Device Monitoring , by Region USD Million (2025-2030)
  • Table 87. Healthcare BPO Revenue Cycle Management , by Region USD Million (2025-2030)
  • Table 88. Healthcare BPO: by Payer Service(USD Million)
  • Table 89. Healthcare BPO Human Resource Management , by Region USD Million (2025-2030)
  • Table 90. Healthcare BPO Claims Management , by Region USD Million (2025-2030)
  • Table 91. Healthcare BPO Customer Relationship Management (CRM) , by Region USD Million (2025-2030)
  • Table 92. Healthcare BPO Operational/Administrative Management , by Region USD Million (2025-2030)
  • Table 93. Healthcare BPO Product Development , by Region USD Million (2025-2030)
  • Table 94. Healthcare BPO Care Management , by Region USD Million (2025-2030)
  • Table 95. Healthcare BPO Provider Management , by Region USD Million (2025-2030)
  • Table 96. South America Healthcare BPO, by Country USD Million (2025-2030)
  • Table 97. South America Healthcare BPO, by Type USD Million (2025-2030)
  • Table 98. South America Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 99. Brazil Healthcare BPO, by Type USD Million (2025-2030)
  • Table 100. Brazil Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 101. Argentina Healthcare BPO, by Type USD Million (2025-2030)
  • Table 102. Argentina Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 103. Rest of South America Healthcare BPO, by Type USD Million (2025-2030)
  • Table 104. Rest of South America Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 105. Asia Pacific Healthcare BPO, by Country USD Million (2025-2030)
  • Table 106. Asia Pacific Healthcare BPO, by Type USD Million (2025-2030)
  • Table 107. Asia Pacific Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 108. China Healthcare BPO, by Type USD Million (2025-2030)
  • Table 109. China Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 110. Japan Healthcare BPO, by Type USD Million (2025-2030)
  • Table 111. Japan Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 112. India Healthcare BPO, by Type USD Million (2025-2030)
  • Table 113. India Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 114. South Korea Healthcare BPO, by Type USD Million (2025-2030)
  • Table 115. South Korea Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 116. Taiwan Healthcare BPO, by Type USD Million (2025-2030)
  • Table 117. Taiwan Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 118. Australia Healthcare BPO, by Type USD Million (2025-2030)
  • Table 119. Australia Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 120. Rest of Asia-Pacific Healthcare BPO, by Type USD Million (2025-2030)
  • Table 121. Rest of Asia-Pacific Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 122. Europe Healthcare BPO, by Country USD Million (2025-2030)
  • Table 123. Europe Healthcare BPO, by Type USD Million (2025-2030)
  • Table 124. Europe Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 125. Germany Healthcare BPO, by Type USD Million (2025-2030)
  • Table 126. Germany Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 127. France Healthcare BPO, by Type USD Million (2025-2030)
  • Table 128. France Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 129. Italy Healthcare BPO, by Type USD Million (2025-2030)
  • Table 130. Italy Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 131. United Kingdom Healthcare BPO, by Type USD Million (2025-2030)
  • Table 132. United Kingdom Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 133. Netherlands Healthcare BPO, by Type USD Million (2025-2030)
  • Table 134. Netherlands Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 135. Rest of Europe Healthcare BPO, by Type USD Million (2025-2030)
  • Table 136. Rest of Europe Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 137. MEA Healthcare BPO, by Country USD Million (2025-2030)
  • Table 138. MEA Healthcare BPO, by Type USD Million (2025-2030)
  • Table 139. MEA Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 140. Middle East Healthcare BPO, by Type USD Million (2025-2030)
  • Table 141. Middle East Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 142. Africa Healthcare BPO, by Type USD Million (2025-2030)
  • Table 143. Africa Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 144. North America Healthcare BPO, by Country USD Million (2025-2030)
  • Table 145. North America Healthcare BPO, by Type USD Million (2025-2030)
  • Table 146. North America Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 147. United States Healthcare BPO, by Type USD Million (2025-2030)
  • Table 148. United States Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 149. Canada Healthcare BPO, by Type USD Million (2025-2030)
  • Table 150. Canada Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 151. Mexico Healthcare BPO, by Type USD Million (2025-2030)
  • Table 152. Mexico Healthcare BPO, by Payer Service USD Million (2025-2030)
  • Table 153. Research Programs/Design for This Report
  • Table 154. Key Data Information from Secondary Sources
  • Table 155. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Healthcare BPO: by Type USD Million (2018-2023)
  • Figure 5. Global Healthcare BPO: by Payer Service USD Million (2018-2023)
  • Figure 6. South America Healthcare BPO Share (%), by Country
  • Figure 7. Asia Pacific Healthcare BPO Share (%), by Country
  • Figure 8. Europe Healthcare BPO Share (%), by Country
  • Figure 9. MEA Healthcare BPO Share (%), by Country
  • Figure 10. North America Healthcare BPO Share (%), by Country
  • Figure 11. Global Healthcare BPO share by Players 2023 (%)
  • Figure 12. Global Healthcare BPO share by Players (Top 3) 2023(%)
  • Figure 13. Global Healthcare BPO share by Players (Top 5) 2023(%)
  • Figure 14. BCG Matrix for key Companies
  • Figure 15. Cognizant (United States) Revenue, Net Income and Gross profit
  • Figure 16. Cognizant (United States) Revenue: by Geography 2023
  • Figure 17. Accenture (Ireland) Revenue, Net Income and Gross profit
  • Figure 18. Accenture (Ireland) Revenue: by Geography 2023
  • Figure 19. Xerox (United States) Revenue, Net Income and Gross profit
  • Figure 20. Xerox (United States) Revenue: by Geography 2023
  • Figure 21. Genpact (Bermuda) Revenue, Net Income and Gross profit
  • Figure 22. Genpact (Bermuda) Revenue: by Geography 2023
  • Figure 23. TCS (India) Revenue, Net Income and Gross profit
  • Figure 24. TCS (India) Revenue: by Geography 2023
  • Figure 25. Infosys (India) Revenue, Net Income and Gross profit
  • Figure 26. Infosys (India) Revenue: by Geography 2023
  • Figure 27. Eli Global (United States) Revenue, Net Income and Gross profit
  • Figure 28. Eli Global (United States) Revenue: by Geography 2023
  • Figure 29. IBM (United States) Revenue, Net Income and Gross profit
  • Figure 30. IBM (United States) Revenue: by Geography 2023
  • Figure 31. GeBBS Healthcare Solutions, Inc (United States) Revenue, Net Income and Gross profit
  • Figure 32. GeBBS Healthcare Solutions, Inc (United States) Revenue: by Geography 2023
  • Figure 33. Parexel (United States) Revenue, Net Income and Gross profit
  • Figure 34. Parexel (United States) Revenue: by Geography 2023
  • Figure 35. Global Healthcare BPO: by Type USD Million (2025-2030)
  • Figure 36. Global Healthcare BPO: by Payer Service USD Million (2025-2030)
  • Figure 37. South America Healthcare BPO Share (%), by Country
  • Figure 38. Asia Pacific Healthcare BPO Share (%), by Country
  • Figure 39. Europe Healthcare BPO Share (%), by Country
  • Figure 40. MEA Healthcare BPO Share (%), by Country
  • Figure 41. North America Healthcare BPO Share (%), by Country
List of companies from research coverage that are profiled in the study
  • Cognizant (United States)
  • Accenture (Ireland)
  • Xerox (United States)
  • Genpact (Bermuda)
  • TCS (India)
  • Infosys (India)
  • Eli Global (United States)
  • IBM (United States)
  • GeBBS Healthcare Solutions, Inc (United States)
  • Parexel (United States)
Additional players considered in the study are as follows:
Quintiles (United States) , Sutherland (United States) , United Health Group (United States) , Truven Health (United States)
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Key Highlights of Report


Mar 2024 230 Pages 83 Tables Base Year: 2023 Coverage: 15+ Companies; 18 Countries

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Global Healthcare BPO Market Quantitative research analysis
Global Healthcare BPO Market Qualitative Industry Analysis
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