Digital BSS solution is refer as an system which is offering solution in end-to-end integration comprising of the modules like as digital customer relationship management, customer enablement and engagement, customer order management, rating and billing, and mediation. The given modules can be deployed in its entirety or individual modules can be deployed and implemented as per the requirement of customer. For example, if there is a digital customer eneblement and engagement module requirement, then it can be implemented by using the omni-channel and customer interaction management. The services provided by digital BSS are implementation of the digital transformation roadmap, consulting engagement to ascertain current digital quotient managed and governed by the Program Governance and Management service and othersThis growth is primarily driven by Reduction in the operational cost and Rising online transactions and multiple mobile devices.
Globally, a noticeable market trend is evident Advent of tailored BSS solutions and new commercial models. Major Players, such as Ericsson (Sweden), CSG International (United States), Netcracker (United States), Amdocs (United States), Huawei (China), Capgemini (France), Nokia (Finland), ZTE Corporation (China), Infosys (India), TCS (India), Accenture (Republic of Ireland), IBM (United States), Oracle (United States), Optiva (Canada), Sigma Systems (Canada), Sterlite Tech (India), Cerillion (United Kingdom) and Openet (Republic of Ireland) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.
Key Developments in the Market:
- Reduction in the operational cost
- Rising online transactions and multiple mobile devices
- Advent of tailored BSS solutions and new commercial models
- Constraints related to time and cost
OpportunitiesOutcome and Pull Economies and Ngoss Proliferates Traditional BSS Solutions in the Telecom Vertical
ChallengesGrowing complexities in network transactions digital BSS solutions integration with legacy system and Lacking in the expertise to implement the system
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