Cloud-Based ITSM Market Scope
IT service management (ITSM) is a set of policies and practices for implementing, delivering, and managing IT services for end-users in a way that meets the stated needs of end-users and the stated goals of the business. Organizations require secure, stable, and dependable cloud infrastructure in order to gain agility, reduce operational costs, and maintain ITSM compliance. Cloud ITSM provides numerous advantages, including low initial investment because the service is purchased on a subscription basis. SMEs use a low-cost ITSM implementation to build an IT help desk that can be easily scaled to meet the needs of enterprises. Few cloud ITSM providers offer services based on the number of users who access the system, which is advantageous for SMEs with few users.
The Cloud-Based ITSM market study is segmented by Type (Service Portfolio Management, Change & Configuration Management, Service Desk Software and Operations & Performance Management), by Application (Government and Public Sector, Energy and Utilities, Travel and Hospitality, Banking, Telecommunication and IT, Healthcare and Life Sciences and Education) and major geographies with country level break-up.
The companies are exploring the market by adopting mergers & acquisitions, expansions, investments, new service launches, and collaborations as their preferred strategies. The players are exploring new geographies through expansions and acquisitions to avail a competitive advantage through combined synergies. Research Analyst at AMA estimates that United States Players will contribute to the maximum growth of Global Cloud-Based ITSM market throughout the predicted period.
Ivanti (United States), HPE (United States), IBM (United States), Axios Systems (United States), Citrix Systems (United States), Hornbill (United Kingdom), Microsoft (United States), EasyVista (United States), Micro Focus (United Kingdom) and Atlassian (Australia) are some of the key players that are part of study coverage. Additionally, the Players which are also part of the research are ManageEngine (United States) and Efecte (Finland).
The research aims to propose a patent-based approach in searching for potential technology partners as a supporting tool for enabling open innovation. The study also proposes a systematic searching process of technology partners as a
preliminary step to select the emerging and key players that are involved in implementing market estimations. While patent analysis is employed to overcome the aforementioned data- and process-related limitations, as expenses occurred in that technology allows us to estimate the market size by evolving segments as target market from total available market.
AMA Research has segmented the market of Global Cloud-Based ITSM market by Type, Application and Region.
On the basis of geography, the market of Cloud-Based ITSM has been segmented into South America (Brazil, Argentina, Rest of South America), Asia Pacific (China, Japan, India, South Korea, Taiwan, Australia, Rest of Asia-Pacific), Europe (Germany, France, Italy, United Kingdom, Netherlands, Rest of Europe), MEA (Middle East, Africa), North America (United States, Canada, Mexico).
- Increasing shift to cloud-based technologies
- Growing demand among small and medium-sized enterprises
- The majority of businesses are embracing cutting-edge technologies such as Bigdata and the internet of things. These technologies are used because of their advanced features such as agile implementation, simple deployment, and subscription-based pricing.
- BYOD adoption is widespread, and the mobile workforce is growing.
- Security and privacy concerns for confidential data and business processes
- Lack of standard procedures and integration concerns with traditional architectures
Key Target AudienceNew Entrants/Investors, Analysts and Strategic Business Planners, Cloud-Based ITSM Manufacturer, Government Regulatory and Research Organizations and End-Use Industry
Frequently Asked Questions (FAQ):
1. Is it possible to have certain customization in the study?
The Study can be customized to meet your requirements. Please connect with our representative, who will ensure you get a study that suits your business objectives.
2. How big is the Cloud-Based ITSM Market?
Yes, the study does represent market size by key business segment, application/end users and major geographies forecasted till 2026.