Global Incident Management Software
Global Incident Management Software

Incident Management Software Comprehensive Study by Application (SMEs, Large Enterprises), Pricing (One-Time Payment, Subscription), Deployment (On-Premise, Cloud, Hybrid), Features (Simplified Ticketing, Automated Incidence Management, Artificial Intelligence in Incident Management, Others) Players and Region - Global Market Outlook to 2026

Incident Management Software Market Segmented into XX Submarkets. | Forecast Years: 2021- 2026  

Jun 2021 Edition 236 Pages 210 Tables & Figures
  • Summary
  • Market Segments
  • Table of Content
  • List of Tables & Figures
  • Companies Mentioned
Industry Background:
An incident occurs when a service is disrupted unexpectedly. It interferes with routine operations, lowering end-user productivity. Incident Management is a procedure that aims to get the performance organization's services back to normal as soon as feasible. In an ideal world, this would be done in a way that had little or no detrimental impact on the main business. IT experts, DevOps teams, and other technology experts may use incident management software to better manage IT systems by reducing downtime and the possibility of crashes. It notifies IT, workers of an issue, provide a report, and automates a procedure to guarantee that the issue is reported and addressed in the appropriate order. North America is the largest market for incident management software.This growth is primarily driven by Need To Effectively Manage Incidents at It Firms and Demand Of Incident Management Software to Reduce Damage as Much as Possible.

Globally, a noticeable market trend is evident Adoption Of Artificial Intelligence in The Incident Management Software. The Internet Software & Services sector in the North America region has been increasing at a sustainable rate and further growth is expected to be witnessed over the forecast period, owing to the robust investments and expansion in production facilities in the region. Major Players, such as SolarWinds (United States), Omnigo Software (United States), Amazon (United States), Freshservice (United States), Atlassian (Austria), PagerDuty (United States), Freshstatus (United States), xMatters (United States), NinjaRMM (United States) and ServiceNow (United States) etc have either set up their manufacturing facilities or are planning to start new provision in the dominated region in the upcoming years.

Key Developments in the Market:
On 12 Jan 2021, Incident Response Technologies, Inc. (IRT), developers of the Rhodium Incident Management Suite, a major provider of incident management solutions in North America, was bought by Omnigo Software, a leading provider of public safety, incident, and security management systems. Omnigo's commitment to offering innovative software solutions that enable public safety officers and security staff to accomplish their day-to-day duties more effectively, improve safety and operational visibility, and maintain compliance is reaffirmed with this purchase.
In May 2021, AWS unveiled Incident Manager, a new feature of AWS Systems Manager that aids customers in preparing for and responding to application and infrastructure outages. Using runbook activities, incident updates, and chat-based collaboration, Incident Manager controls automated response plans and replies while automatically informing the assigned contacts. When a new incident is initiated, the System Manager console instantly creates a dashboard that acts as a point of reference for all components participating in the escalation management.

Market Drivers
  • Need To Effectively Manage Incidents at It Firms
  • Demand Of Incident Management Software to Reduce Damage as Much as Possible

Market Trend
  • Adoption Of Artificial Intelligence in The Incident Management Software

Restraints
  • Staff Cannot Manage Incident Details from Any Location Apart from Office Computer

Opportunities
Rise Of It Industry in Developing Nations Will Boost the Demand of Incident Management Software and Growing Reach of Internet Will Ultimately Boost the Demand of Incident Management Software
Challenges
Lack of Awareness About Incident Management Software

AMA Research follow a focused and realistic research framework that provides the ability to study the crucial market dynamics in several regions across the world. Moreover, an in-depth assessment is mostly conducted by our analysts on geographical regions to provide clients and businesses the opportunity to dominate in niche markets and expand in emerging markets across the globe. This market research study also showcase the spontaneously changing Players landscape impacting the growth of the market. Furthermore, our market researchers extensively analyse the products and services offered by multiple players competing to increase their market share and presence.

Customization in the Report
AMA Research features not only specific market forecasts, but also include significant value-added commentary on:
- Market Trends
- Technological Trends and Innovations
- Market Maturity Indicators
- Growth Drivers and Constraints
- New Entrants into the Market & Entry/Exit Barriers
- To Seize Powerful Market Opportunities
- Identify Key Business Segments, Market Proposition & Gap Analysis

Against this Challenging Backdrop, Incident Management Software Study Sheds Light on
— The Incident Management Software Market status quo and key characteristics. To end this, Analyst at AMA organize and took survey of the Incident Management Software industry Players. The resultant snapshot serves as a basis for understanding why and how the industry can be expected to change.
— Where Incident Management Software industry is heading and what are the top priorities. Insights are drawn from financial analysis, the survey and interviews with key executives and industry experts.
— How every company in this diverse set of Players can best navigate the emerging competition landscape and follow a strategy that helps them position to hold value they currently claim, or capture the new addressable opportunity.

Frequently Asked Questions (FAQ):

1. What is the growth rate predicted for the Global Incident Management Software Market?
The Incident Management Software market is expected to see a CAGR of % during projected year 2020 to 2026.

2. Who are the top performing companies in Incident Management Software Market?
Top performing companies in the Global Incident Management Software market are SolarWinds (United States), Omnigo Software (United States), Amazon (United States), Freshservice (United States), Atlassian (Austria), PagerDuty (United States), Freshstatus (United States), xMatters (United States), NinjaRMM (United States) and ServiceNow (United States), to name a few.

3. Which region dominated the worldwide market for Incident Management Software in 2020?
North America is dominating the Incident Management Software Market.
Report Objectives / Segmentation Covered
By Application
  • SMEs
  • Large Enterprises
By Pricing
  • One-Time Payment
  • Subscription

By Deployment
  • On-Premise
  • Cloud
  • Hybrid

By Features
  • Simplified Ticketing
  • Automated Incidence Management
  • Artificial Intelligence in Incident Management
  • Others

By Regions
  • South America
    • Brazil
    • Argentina
    • Rest of South America
  • Asia Pacific
    • China
    • Japan
    • India
    • South Korea
    • Taiwan
    • Australia
    • Rest of Asia-Pacific
  • Europe
    • Germany
    • France
    • Italy
    • United Kingdom
    • Netherlands
    • Rest of Europe
  • MEA
    • Middle East
    • Africa
  • North America
    • United States
    • Canada
    • Mexico
  • 1. Market Overview
    • 1.1. Introduction
    • 1.2. Scope/Objective of the Study
      • 1.2.1. Research Objective
  • 2. Executive Summary
    • 2.1. Introduction
  • 3. Market Dynamics
    • 3.1. Introduction
    • 3.2. Market Drivers
      • 3.2.1. Need To Effectively Manage Incidents at It Firms
      • 3.2.2. Demand Of Incident Management Software to Reduce Damage as Much as Possible
    • 3.3. Market Challenges
      • 3.3.1. Lack of Awareness About Incident Management Software
    • 3.4. Market Trends
      • 3.4.1. Adoption Of Artificial Intelligence in The Incident Management Software
  • 4. Market Factor Analysis
    • 4.1. Porters Five Forces
    • 4.2. Supply/Value Chain
    • 4.3. PESTEL analysis
    • 4.4. Market Entropy
    • 4.5. Patent/Trademark Analysis
  • 5. Global Incident Management Software, by Application, Pricing, Deployment, Features and Region (value) (2015-2020)
    • 5.1. Introduction
    • 5.2. Global Incident Management Software (Value)
      • 5.2.1. Global Incident Management Software by: Application (Value)
        • 5.2.1.1. SMEs
        • 5.2.1.2. Large Enterprises
      • 5.2.2. Global Incident Management Software by: Pricing (Value)
        • 5.2.2.1. One-Time Payment
        • 5.2.2.2. Subscription
      • 5.2.3. Global Incident Management Software by: Deployment (Value)
        • 5.2.3.1. On-Premise
        • 5.2.3.2. Cloud
        • 5.2.3.3. Hybrid
      • 5.2.4. Global Incident Management Software by: Features (Value)
        • 5.2.4.1. Simplified Ticketing
        • 5.2.4.2. Automated Incidence Management
        • 5.2.4.3. Artificial Intelligence in Incident Management
        • 5.2.4.4. Others
      • 5.2.5. Global Incident Management Software Region
        • 5.2.5.1. South America
          • 5.2.5.1.1. Brazil
          • 5.2.5.1.2. Argentina
          • 5.2.5.1.3. Rest of South America
        • 5.2.5.2. Asia Pacific
          • 5.2.5.2.1. China
          • 5.2.5.2.2. Japan
          • 5.2.5.2.3. India
          • 5.2.5.2.4. South Korea
          • 5.2.5.2.5. Taiwan
          • 5.2.5.2.6. Australia
          • 5.2.5.2.7. Rest of Asia-Pacific
        • 5.2.5.3. Europe
          • 5.2.5.3.1. Germany
          • 5.2.5.3.2. France
          • 5.2.5.3.3. Italy
          • 5.2.5.3.4. United Kingdom
          • 5.2.5.3.5. Netherlands
          • 5.2.5.3.6. Rest of Europe
        • 5.2.5.4. MEA
          • 5.2.5.4.1. Middle East
          • 5.2.5.4.2. Africa
        • 5.2.5.5. North America
          • 5.2.5.5.1. United States
          • 5.2.5.5.2. Canada
          • 5.2.5.5.3. Mexico
  • 6. Incident Management Software: Manufacturers/Players Analysis
    • 6.1. Competitive Landscape
      • 6.1.1. Market Share Analysis
        • 6.1.1.1. Top 3
        • 6.1.1.2. Top 5
    • 6.2. Peer Group Analysis (2020)
    • 6.3. BCG Matrix
    • 6.4. Company Profile
      • 6.4.1. SolarWinds (United States)
        • 6.4.1.1. Business Overview
        • 6.4.1.2. Products/Services Offerings
        • 6.4.1.3. Financial Analysis
        • 6.4.1.4. SWOT Analysis
      • 6.4.2. Omnigo Software (United States)
        • 6.4.2.1. Business Overview
        • 6.4.2.2. Products/Services Offerings
        • 6.4.2.3. Financial Analysis
        • 6.4.2.4. SWOT Analysis
      • 6.4.3. Amazon (United States)
        • 6.4.3.1. Business Overview
        • 6.4.3.2. Products/Services Offerings
        • 6.4.3.3. Financial Analysis
        • 6.4.3.4. SWOT Analysis
      • 6.4.4. Freshservice (United States)
        • 6.4.4.1. Business Overview
        • 6.4.4.2. Products/Services Offerings
        • 6.4.4.3. Financial Analysis
        • 6.4.4.4. SWOT Analysis
      • 6.4.5. Atlassian (Austria)
        • 6.4.5.1. Business Overview
        • 6.4.5.2. Products/Services Offerings
        • 6.4.5.3. Financial Analysis
        • 6.4.5.4. SWOT Analysis
      • 6.4.6. PagerDuty (United States)
        • 6.4.6.1. Business Overview
        • 6.4.6.2. Products/Services Offerings
        • 6.4.6.3. Financial Analysis
        • 6.4.6.4. SWOT Analysis
      • 6.4.7. Freshstatus (United States)
        • 6.4.7.1. Business Overview
        • 6.4.7.2. Products/Services Offerings
        • 6.4.7.3. Financial Analysis
        • 6.4.7.4. SWOT Analysis
      • 6.4.8. XMatters (United States)
        • 6.4.8.1. Business Overview
        • 6.4.8.2. Products/Services Offerings
        • 6.4.8.3. Financial Analysis
        • 6.4.8.4. SWOT Analysis
      • 6.4.9. NinjaRMM (United States)
        • 6.4.9.1. Business Overview
        • 6.4.9.2. Products/Services Offerings
        • 6.4.9.3. Financial Analysis
        • 6.4.9.4. SWOT Analysis
      • 6.4.10. ServiceNow (United States)
        • 6.4.10.1. Business Overview
        • 6.4.10.2. Products/Services Offerings
        • 6.4.10.3. Financial Analysis
        • 6.4.10.4. SWOT Analysis
  • 7. Global Incident Management Software Sale, by Application, Pricing, Deployment, Features and Region (value) (2021-2026)
    • 7.1. Introduction
    • 7.2. Global Incident Management Software (Value)
      • 7.2.1. Global Incident Management Software by: Application (Value)
        • 7.2.1.1. SMEs
        • 7.2.1.2. Large Enterprises
      • 7.2.2. Global Incident Management Software by: Pricing (Value)
        • 7.2.2.1. One-Time Payment
        • 7.2.2.2. Subscription
      • 7.2.3. Global Incident Management Software by: Deployment (Value)
        • 7.2.3.1. On-Premise
        • 7.2.3.2. Cloud
        • 7.2.3.3. Hybrid
      • 7.2.4. Global Incident Management Software by: Features (Value)
        • 7.2.4.1. Simplified Ticketing
        • 7.2.4.2. Automated Incidence Management
        • 7.2.4.3. Artificial Intelligence in Incident Management
        • 7.2.4.4. Others
      • 7.2.5. Global Incident Management Software Region
        • 7.2.5.1. South America
          • 7.2.5.1.1. Brazil
          • 7.2.5.1.2. Argentina
          • 7.2.5.1.3. Rest of South America
        • 7.2.5.2. Asia Pacific
          • 7.2.5.2.1. China
          • 7.2.5.2.2. Japan
          • 7.2.5.2.3. India
          • 7.2.5.2.4. South Korea
          • 7.2.5.2.5. Taiwan
          • 7.2.5.2.6. Australia
          • 7.2.5.2.7. Rest of Asia-Pacific
        • 7.2.5.3. Europe
          • 7.2.5.3.1. Germany
          • 7.2.5.3.2. France
          • 7.2.5.3.3. Italy
          • 7.2.5.3.4. United Kingdom
          • 7.2.5.3.5. Netherlands
          • 7.2.5.3.6. Rest of Europe
        • 7.2.5.4. MEA
          • 7.2.5.4.1. Middle East
          • 7.2.5.4.2. Africa
        • 7.2.5.5. North America
          • 7.2.5.5.1. United States
          • 7.2.5.5.2. Canada
          • 7.2.5.5.3. Mexico
  • 8. Appendix
    • 8.1. Acronyms
  • 9. Methodology and Data Source
    • 9.1. Methodology/Research Approach
      • 9.1.1. Research Programs/Design
      • 9.1.2. Market Size Estimation
      • 9.1.3. Market Breakdown and Data Triangulation
    • 9.2. Data Source
      • 9.2.1. Secondary Sources
      • 9.2.2. Primary Sources
    • 9.3. Disclaimer
List of Tables
  • Table 1. Incident Management Software: by Application(USD Million)
  • Table 2. Incident Management Software SMEs , by Region USD Million (2015-2020)
  • Table 3. Incident Management Software Large Enterprises , by Region USD Million (2015-2020)
  • Table 4. Incident Management Software: by Pricing(USD Million)
  • Table 5. Incident Management Software One-Time Payment , by Region USD Million (2015-2020)
  • Table 6. Incident Management Software Subscription , by Region USD Million (2015-2020)
  • Table 7. Incident Management Software: by Deployment(USD Million)
  • Table 8. Incident Management Software On-Premise , by Region USD Million (2015-2020)
  • Table 9. Incident Management Software Cloud , by Region USD Million (2015-2020)
  • Table 10. Incident Management Software Hybrid , by Region USD Million (2015-2020)
  • Table 11. Incident Management Software: by Features(USD Million)
  • Table 12. Incident Management Software Simplified Ticketing , by Region USD Million (2015-2020)
  • Table 13. Incident Management Software Automated Incidence Management , by Region USD Million (2015-2020)
  • Table 14. Incident Management Software Artificial Intelligence in Incident Management , by Region USD Million (2015-2020)
  • Table 15. Incident Management Software Others , by Region USD Million (2015-2020)
  • Table 16. South America Incident Management Software, by Country USD Million (2015-2020)
  • Table 17. South America Incident Management Software, by Application USD Million (2015-2020)
  • Table 18. South America Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 19. South America Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 20. South America Incident Management Software, by Features USD Million (2015-2020)
  • Table 21. Brazil Incident Management Software, by Application USD Million (2015-2020)
  • Table 22. Brazil Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 23. Brazil Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 24. Brazil Incident Management Software, by Features USD Million (2015-2020)
  • Table 25. Argentina Incident Management Software, by Application USD Million (2015-2020)
  • Table 26. Argentina Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 27. Argentina Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 28. Argentina Incident Management Software, by Features USD Million (2015-2020)
  • Table 29. Rest of South America Incident Management Software, by Application USD Million (2015-2020)
  • Table 30. Rest of South America Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 31. Rest of South America Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 32. Rest of South America Incident Management Software, by Features USD Million (2015-2020)
  • Table 33. Asia Pacific Incident Management Software, by Country USD Million (2015-2020)
  • Table 34. Asia Pacific Incident Management Software, by Application USD Million (2015-2020)
  • Table 35. Asia Pacific Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 36. Asia Pacific Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 37. Asia Pacific Incident Management Software, by Features USD Million (2015-2020)
  • Table 38. China Incident Management Software, by Application USD Million (2015-2020)
  • Table 39. China Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 40. China Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 41. China Incident Management Software, by Features USD Million (2015-2020)
  • Table 42. Japan Incident Management Software, by Application USD Million (2015-2020)
  • Table 43. Japan Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 44. Japan Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 45. Japan Incident Management Software, by Features USD Million (2015-2020)
  • Table 46. India Incident Management Software, by Application USD Million (2015-2020)
  • Table 47. India Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 48. India Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 49. India Incident Management Software, by Features USD Million (2015-2020)
  • Table 50. South Korea Incident Management Software, by Application USD Million (2015-2020)
  • Table 51. South Korea Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 52. South Korea Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 53. South Korea Incident Management Software, by Features USD Million (2015-2020)
  • Table 54. Taiwan Incident Management Software, by Application USD Million (2015-2020)
  • Table 55. Taiwan Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 56. Taiwan Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 57. Taiwan Incident Management Software, by Features USD Million (2015-2020)
  • Table 58. Australia Incident Management Software, by Application USD Million (2015-2020)
  • Table 59. Australia Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 60. Australia Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 61. Australia Incident Management Software, by Features USD Million (2015-2020)
  • Table 62. Rest of Asia-Pacific Incident Management Software, by Application USD Million (2015-2020)
  • Table 63. Rest of Asia-Pacific Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 64. Rest of Asia-Pacific Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 65. Rest of Asia-Pacific Incident Management Software, by Features USD Million (2015-2020)
  • Table 66. Europe Incident Management Software, by Country USD Million (2015-2020)
  • Table 67. Europe Incident Management Software, by Application USD Million (2015-2020)
  • Table 68. Europe Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 69. Europe Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 70. Europe Incident Management Software, by Features USD Million (2015-2020)
  • Table 71. Germany Incident Management Software, by Application USD Million (2015-2020)
  • Table 72. Germany Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 73. Germany Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 74. Germany Incident Management Software, by Features USD Million (2015-2020)
  • Table 75. France Incident Management Software, by Application USD Million (2015-2020)
  • Table 76. France Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 77. France Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 78. France Incident Management Software, by Features USD Million (2015-2020)
  • Table 79. Italy Incident Management Software, by Application USD Million (2015-2020)
  • Table 80. Italy Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 81. Italy Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 82. Italy Incident Management Software, by Features USD Million (2015-2020)
  • Table 83. United Kingdom Incident Management Software, by Application USD Million (2015-2020)
  • Table 84. United Kingdom Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 85. United Kingdom Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 86. United Kingdom Incident Management Software, by Features USD Million (2015-2020)
  • Table 87. Netherlands Incident Management Software, by Application USD Million (2015-2020)
  • Table 88. Netherlands Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 89. Netherlands Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 90. Netherlands Incident Management Software, by Features USD Million (2015-2020)
  • Table 91. Rest of Europe Incident Management Software, by Application USD Million (2015-2020)
  • Table 92. Rest of Europe Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 93. Rest of Europe Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 94. Rest of Europe Incident Management Software, by Features USD Million (2015-2020)
  • Table 95. MEA Incident Management Software, by Country USD Million (2015-2020)
  • Table 96. MEA Incident Management Software, by Application USD Million (2015-2020)
  • Table 97. MEA Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 98. MEA Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 99. MEA Incident Management Software, by Features USD Million (2015-2020)
  • Table 100. Middle East Incident Management Software, by Application USD Million (2015-2020)
  • Table 101. Middle East Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 102. Middle East Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 103. Middle East Incident Management Software, by Features USD Million (2015-2020)
  • Table 104. Africa Incident Management Software, by Application USD Million (2015-2020)
  • Table 105. Africa Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 106. Africa Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 107. Africa Incident Management Software, by Features USD Million (2015-2020)
  • Table 108. North America Incident Management Software, by Country USD Million (2015-2020)
  • Table 109. North America Incident Management Software, by Application USD Million (2015-2020)
  • Table 110. North America Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 111. North America Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 112. North America Incident Management Software, by Features USD Million (2015-2020)
  • Table 113. United States Incident Management Software, by Application USD Million (2015-2020)
  • Table 114. United States Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 115. United States Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 116. United States Incident Management Software, by Features USD Million (2015-2020)
  • Table 117. Canada Incident Management Software, by Application USD Million (2015-2020)
  • Table 118. Canada Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 119. Canada Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 120. Canada Incident Management Software, by Features USD Million (2015-2020)
  • Table 121. Mexico Incident Management Software, by Application USD Million (2015-2020)
  • Table 122. Mexico Incident Management Software, by Pricing USD Million (2015-2020)
  • Table 123. Mexico Incident Management Software, by Deployment USD Million (2015-2020)
  • Table 124. Mexico Incident Management Software, by Features USD Million (2015-2020)
  • Table 125. Company Basic Information, Sales Area and Its Competitors
  • Table 126. Company Basic Information, Sales Area and Its Competitors
  • Table 127. Company Basic Information, Sales Area and Its Competitors
  • Table 128. Company Basic Information, Sales Area and Its Competitors
  • Table 129. Company Basic Information, Sales Area and Its Competitors
  • Table 130. Company Basic Information, Sales Area and Its Competitors
  • Table 131. Company Basic Information, Sales Area and Its Competitors
  • Table 132. Company Basic Information, Sales Area and Its Competitors
  • Table 133. Company Basic Information, Sales Area and Its Competitors
  • Table 134. Company Basic Information, Sales Area and Its Competitors
  • Table 135. Incident Management Software: by Application(USD Million)
  • Table 136. Incident Management Software SMEs , by Region USD Million (2021-2026)
  • Table 137. Incident Management Software Large Enterprises , by Region USD Million (2021-2026)
  • Table 138. Incident Management Software: by Pricing(USD Million)
  • Table 139. Incident Management Software One-Time Payment , by Region USD Million (2021-2026)
  • Table 140. Incident Management Software Subscription , by Region USD Million (2021-2026)
  • Table 141. Incident Management Software: by Deployment(USD Million)
  • Table 142. Incident Management Software On-Premise , by Region USD Million (2021-2026)
  • Table 143. Incident Management Software Cloud , by Region USD Million (2021-2026)
  • Table 144. Incident Management Software Hybrid , by Region USD Million (2021-2026)
  • Table 145. Incident Management Software: by Features(USD Million)
  • Table 146. Incident Management Software Simplified Ticketing , by Region USD Million (2021-2026)
  • Table 147. Incident Management Software Automated Incidence Management , by Region USD Million (2021-2026)
  • Table 148. Incident Management Software Artificial Intelligence in Incident Management , by Region USD Million (2021-2026)
  • Table 149. Incident Management Software Others , by Region USD Million (2021-2026)
  • Table 150. South America Incident Management Software, by Country USD Million (2021-2026)
  • Table 151. South America Incident Management Software, by Application USD Million (2021-2026)
  • Table 152. South America Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 153. South America Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 154. South America Incident Management Software, by Features USD Million (2021-2026)
  • Table 155. Brazil Incident Management Software, by Application USD Million (2021-2026)
  • Table 156. Brazil Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 157. Brazil Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 158. Brazil Incident Management Software, by Features USD Million (2021-2026)
  • Table 159. Argentina Incident Management Software, by Application USD Million (2021-2026)
  • Table 160. Argentina Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 161. Argentina Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 162. Argentina Incident Management Software, by Features USD Million (2021-2026)
  • Table 163. Rest of South America Incident Management Software, by Application USD Million (2021-2026)
  • Table 164. Rest of South America Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 165. Rest of South America Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 166. Rest of South America Incident Management Software, by Features USD Million (2021-2026)
  • Table 167. Asia Pacific Incident Management Software, by Country USD Million (2021-2026)
  • Table 168. Asia Pacific Incident Management Software, by Application USD Million (2021-2026)
  • Table 169. Asia Pacific Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 170. Asia Pacific Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 171. Asia Pacific Incident Management Software, by Features USD Million (2021-2026)
  • Table 172. China Incident Management Software, by Application USD Million (2021-2026)
  • Table 173. China Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 174. China Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 175. China Incident Management Software, by Features USD Million (2021-2026)
  • Table 176. Japan Incident Management Software, by Application USD Million (2021-2026)
  • Table 177. Japan Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 178. Japan Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 179. Japan Incident Management Software, by Features USD Million (2021-2026)
  • Table 180. India Incident Management Software, by Application USD Million (2021-2026)
  • Table 181. India Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 182. India Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 183. India Incident Management Software, by Features USD Million (2021-2026)
  • Table 184. South Korea Incident Management Software, by Application USD Million (2021-2026)
  • Table 185. South Korea Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 186. South Korea Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 187. South Korea Incident Management Software, by Features USD Million (2021-2026)
  • Table 188. Taiwan Incident Management Software, by Application USD Million (2021-2026)
  • Table 189. Taiwan Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 190. Taiwan Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 191. Taiwan Incident Management Software, by Features USD Million (2021-2026)
  • Table 192. Australia Incident Management Software, by Application USD Million (2021-2026)
  • Table 193. Australia Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 194. Australia Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 195. Australia Incident Management Software, by Features USD Million (2021-2026)
  • Table 196. Rest of Asia-Pacific Incident Management Software, by Application USD Million (2021-2026)
  • Table 197. Rest of Asia-Pacific Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 198. Rest of Asia-Pacific Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 199. Rest of Asia-Pacific Incident Management Software, by Features USD Million (2021-2026)
  • Table 200. Europe Incident Management Software, by Country USD Million (2021-2026)
  • Table 201. Europe Incident Management Software, by Application USD Million (2021-2026)
  • Table 202. Europe Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 203. Europe Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 204. Europe Incident Management Software, by Features USD Million (2021-2026)
  • Table 205. Germany Incident Management Software, by Application USD Million (2021-2026)
  • Table 206. Germany Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 207. Germany Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 208. Germany Incident Management Software, by Features USD Million (2021-2026)
  • Table 209. France Incident Management Software, by Application USD Million (2021-2026)
  • Table 210. France Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 211. France Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 212. France Incident Management Software, by Features USD Million (2021-2026)
  • Table 213. Italy Incident Management Software, by Application USD Million (2021-2026)
  • Table 214. Italy Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 215. Italy Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 216. Italy Incident Management Software, by Features USD Million (2021-2026)
  • Table 217. United Kingdom Incident Management Software, by Application USD Million (2021-2026)
  • Table 218. United Kingdom Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 219. United Kingdom Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 220. United Kingdom Incident Management Software, by Features USD Million (2021-2026)
  • Table 221. Netherlands Incident Management Software, by Application USD Million (2021-2026)
  • Table 222. Netherlands Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 223. Netherlands Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 224. Netherlands Incident Management Software, by Features USD Million (2021-2026)
  • Table 225. Rest of Europe Incident Management Software, by Application USD Million (2021-2026)
  • Table 226. Rest of Europe Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 227. Rest of Europe Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 228. Rest of Europe Incident Management Software, by Features USD Million (2021-2026)
  • Table 229. MEA Incident Management Software, by Country USD Million (2021-2026)
  • Table 230. MEA Incident Management Software, by Application USD Million (2021-2026)
  • Table 231. MEA Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 232. MEA Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 233. MEA Incident Management Software, by Features USD Million (2021-2026)
  • Table 234. Middle East Incident Management Software, by Application USD Million (2021-2026)
  • Table 235. Middle East Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 236. Middle East Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 237. Middle East Incident Management Software, by Features USD Million (2021-2026)
  • Table 238. Africa Incident Management Software, by Application USD Million (2021-2026)
  • Table 239. Africa Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 240. Africa Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 241. Africa Incident Management Software, by Features USD Million (2021-2026)
  • Table 242. North America Incident Management Software, by Country USD Million (2021-2026)
  • Table 243. North America Incident Management Software, by Application USD Million (2021-2026)
  • Table 244. North America Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 245. North America Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 246. North America Incident Management Software, by Features USD Million (2021-2026)
  • Table 247. United States Incident Management Software, by Application USD Million (2021-2026)
  • Table 248. United States Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 249. United States Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 250. United States Incident Management Software, by Features USD Million (2021-2026)
  • Table 251. Canada Incident Management Software, by Application USD Million (2021-2026)
  • Table 252. Canada Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 253. Canada Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 254. Canada Incident Management Software, by Features USD Million (2021-2026)
  • Table 255. Mexico Incident Management Software, by Application USD Million (2021-2026)
  • Table 256. Mexico Incident Management Software, by Pricing USD Million (2021-2026)
  • Table 257. Mexico Incident Management Software, by Deployment USD Million (2021-2026)
  • Table 258. Mexico Incident Management Software, by Features USD Million (2021-2026)
  • Table 259. Research Programs/Design for This Report
  • Table 260. Key Data Information from Secondary Sources
  • Table 261. Key Data Information from Primary Sources
List of Figures
  • Figure 1. Porters Five Forces
  • Figure 2. Supply/Value Chain
  • Figure 3. PESTEL analysis
  • Figure 4. Global Incident Management Software: by Application USD Million (2015-2020)
  • Figure 5. Global Incident Management Software: by Pricing USD Million (2015-2020)
  • Figure 6. Global Incident Management Software: by Deployment USD Million (2015-2020)
  • Figure 7. Global Incident Management Software: by Features USD Million (2015-2020)
  • Figure 8. South America Incident Management Software Share (%), by Country
  • Figure 9. Asia Pacific Incident Management Software Share (%), by Country
  • Figure 10. Europe Incident Management Software Share (%), by Country
  • Figure 11. MEA Incident Management Software Share (%), by Country
  • Figure 12. North America Incident Management Software Share (%), by Country
  • Figure 13. Global Incident Management Software share by Players 2020 (%)
  • Figure 14. Global Incident Management Software share by Players (Top 3) 2020(%)
  • Figure 15. Global Incident Management Software share by Players (Top 5) 2020(%)
  • Figure 16. BCG Matrix for key Companies
  • Figure 17. SolarWinds (United States) Revenue, Net Income and Gross profit
  • Figure 18. SolarWinds (United States) Revenue: by Geography 2020
  • Figure 19. Omnigo Software (United States) Revenue, Net Income and Gross profit
  • Figure 20. Omnigo Software (United States) Revenue: by Geography 2020
  • Figure 21. Amazon (United States) Revenue, Net Income and Gross profit
  • Figure 22. Amazon (United States) Revenue: by Geography 2020
  • Figure 23. Freshservice (United States) Revenue, Net Income and Gross profit
  • Figure 24. Freshservice (United States) Revenue: by Geography 2020
  • Figure 25. Atlassian (Austria) Revenue, Net Income and Gross profit
  • Figure 26. Atlassian (Austria) Revenue: by Geography 2020
  • Figure 27. PagerDuty (United States) Revenue, Net Income and Gross profit
  • Figure 28. PagerDuty (United States) Revenue: by Geography 2020
  • Figure 29. Freshstatus (United States) Revenue, Net Income and Gross profit
  • Figure 30. Freshstatus (United States) Revenue: by Geography 2020
  • Figure 31. XMatters (United States) Revenue, Net Income and Gross profit
  • Figure 32. XMatters (United States) Revenue: by Geography 2020
  • Figure 33. NinjaRMM (United States) Revenue, Net Income and Gross profit
  • Figure 34. NinjaRMM (United States) Revenue: by Geography 2020
  • Figure 35. ServiceNow (United States) Revenue, Net Income and Gross profit
  • Figure 36. ServiceNow (United States) Revenue: by Geography 2020
  • Figure 37. Global Incident Management Software: by Application USD Million (2021-2026)
  • Figure 38. Global Incident Management Software: by Pricing USD Million (2021-2026)
  • Figure 39. Global Incident Management Software: by Deployment USD Million (2021-2026)
  • Figure 40. Global Incident Management Software: by Features USD Million (2021-2026)
  • Figure 41. South America Incident Management Software Share (%), by Country
  • Figure 42. Asia Pacific Incident Management Software Share (%), by Country
  • Figure 43. Europe Incident Management Software Share (%), by Country
  • Figure 44. MEA Incident Management Software Share (%), by Country
  • Figure 45. North America Incident Management Software Share (%), by Country
Some of the key companies/manufacturers profiled in the report
  • SolarWinds (United States)
  • Omnigo Software (United States)
  • Amazon (United States)
  • Freshservice (United States)
  • Atlassian (Austria)
  • PagerDuty (United States)
  • Freshstatus (United States)
  • xMatters (United States)
  • NinjaRMM (United States)
  • ServiceNow (United States)
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